Interview with teller of securities company account opening.

To be an excellent teller in a securities company, I personally think that I need to have the following qualities:

1. Be serious and responsible.

The counter work of securities companies seems simple, but the responsibility is not small, so we should be careful and not make mistakes; Especially on "small" issues such as customer identity and important texts. Often they are directly accountable by the exchange, and the general brokerage business department will have a headache when it comes to the accountability of the exchange, so it is best not to make such a mistake.

2. Have customer service awareness+service ability.

Counter work often meets many customers who come to consult with strange questions. Teller's work is often not only responsible for teller's work, but also responsible for consulting these on-site customers to a great extent. Therefore, we should not only have service consciousness, but also have service ability. Don't be confused by customers, then you will lose face and the company will lose face. Some brokerage business departments have no retail lobby, and similar consulting work will be much less.

3. Have learning ability and serious learning attitude.

The knowledge of the securities industry itself is updated rapidly, and various new businesses emerge one after another, and various software systems and workflows of the securities industry are also constantly updated. Therefore, practitioners need to have good learning ability and serious learning attitude in order to cope with changes well. Moreover, securities practitioners should participate in the online training and examination of the Securities Industry Association every year. If they fail, their qualifications will be difficult to guarantee.

4.gfd, smiling service and skilled business skills.

This is easy to understand.

These are just some superficial personal understandings. We can think about what to satisfy from the above aspects. Good luck!