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Annual work summary from the dermatology clinic.
As a qualified nurse, you should have a high sense of responsibility and good professional ethics. We should establish the concept of "patient-centered", respect, understand, sympathize with and care for patients, and treat patients equally regardless of gender, race, wealth and rank. We should not only care about the patient's condition, but also strengthen the psychological care and health education for the patient. The following is a summary of the work on dermatology for your convenience.
Work summary of dermatology 1
Heart system, do a good job of checking to ensure that no major nursing adverse events occur.
(2) the management of equipment, instruments and articles has been strengthened, and regular inspections, repairs and maintenance have been carried out, and the use registration has been made. Nursing staff are familiar with the operating specifications to ensure the safe and effective work of each department.
(3) A small first-aid box was added, and the intact rate of the rescued articles and medicines reached 1%.
(4) The standardized management of high-risk drugs in each department requires that it be placed at a fixed point and in a special area, and the logo should be standardized and eye-catching.
(5) Strictly adhere to the nursing quality control inspection. Do a combination of regular and random inspections, find problems in time, and rectify them in time. And through the monthly nurses' meeting, the reasons for the * * * problems and principle problems existing in the quality control inspection of nursing department, major department and department are analyzed, and the corrective measures are put forward and implemented. In order to achieve the continuous improvement of the quality of nursing care, so as to ensure the safety of nursing care.
Third, nursing services
(1) Many departments in outpatient and infectious diseases departments have added convenience measures, such as adding newspaper reading columns in internal, external, gynecological and pediatric sub-clinics; The preventive health care department has added a nursing area; The one-stop service center has added love umbrellas, which makes the quality nursing work more in-depth and detailed.
(2) A triage has been implemented. After the patient chooses the corresponding department to register, the serial number of the treatment will be found on the registration form, and it is unnecessary to register at the triage desk of each department again, thus reducing the trouble of patients waiting in line for many times.
(3) In their daily work, nurses can better implement the nursing code of conduct, use civilized language for patients, communicate with patients in time, and carry out health education.
(4) hold public holidays in different departments every month, and issue satisfaction questionnaires to patients to solicit their opinions, rectify the existing problems, continuously improve our services and improve patients' satisfaction with nursing work.
Fourth, professional quality
(1) According to the classification of nursing staff, hierarchical training and assessment are carried out. To improve the professional quality of nursing staff, the three-basic theory examination and nursing operation examination are carried out every month.
(2) organize nursing staff to conduct business study and nursing rounds every month, so as to broaden the knowledge of outpatient nursing staff, keep pace with the times and better serve patients.
V. All departments in the outpatient department of nosocomial infection should strengthen communication with the department of nosocomial infection
Strengthen the training and learning of nosocomial infection knowledge. From the workers to the nursing staff, it is required to strictly implement the disinfection and isolation system, do a good job in disinfection and isolation and garbage sorting, and ensure that the floors of the outpatient department are clean and tidy, and the consulting rooms are clean and tidy. For some high-risk departments, such as stomatology, family planning operating room, dermatology and dressing room, the disinfection qualification rate of sterile items is 1%, and air culture meets the requirements.
VI. Practice teaching According to the practice teaching plan, practice students are taught in a planned way
So that practice students can adapt to the outpatient nursing work as soon as possible during the outpatient practice and learn the triage process and skills; Conduct standardized examination before leaving the department.
2_ years have passed, and there are still many shortcomings in outpatient nursing, mainly including the following three points:
First, some nursing staff have insufficient implementation of various rules and regulations.
second, the coordination between medical staff is not satisfactory.
Third, nurses lack the consciousness of active service for patients, and the satisfaction of outpatient care is low. In view of the problems existing in the past 2 years, in the new year, under the leadership of the nursing department and the general department, we will formulate the annual nursing work plan of the department, serve the patients better with high-quality service and exquisite technology, and make greater efforts for Jiangning Hospital to build a third-class first-class hospital as soon as possible!
Summary of Dermatology Work 2
Under the correct leadership of the municipal party committee and municipal government, with the support of the municipal health department, in the past 2 years, with the concerted efforts of all staff, the hospital has carried forward the team spirit, adhered to the patient-centered concept, and wholeheartedly provided high-quality and efficient services to patients, and the medical quality and nursing quality have been greatly improved, which is inseparable from the self-improvement and fighting spirit of all staff.
1. Professional ethics work
1. The professional ethics education of medical staff has been strengthened, the professional ethics behavior of medical staff has been continuously improved through the professional ethics education examination, the concept of serving patients wholeheartedly has been established, and the rules and regulations of various departments in the hospital have been consciously implemented, which has achieved good results.
2. In order to grasp the opinions of hospital staff and patients on the hospital leadership in time, 2 questionnaires were distributed in time. As for the feedback from the questionnaire survey, it was satisfactory and sincere to the hospital and the hospital leadership. Description _ The image of the hospital in the society is good, and the people are welcome and satisfied.
3. In order to accept the supervision of the broad masses of the people, put forward valuable opinions, establish a good image, and better serve the people, our hospital has implemented listing for posts and mutual supervision, which has achieved good results.
4. The hospital holds a symposium for patients or their families once a month, and the inpatients issue questionnaires once a month. The overall evaluation is satisfactory to our hospital.
2. Medical care
1. Medical quality management is in place. Through regular business rounds and quality inspections, problems in the work are found in time, and effective rectification measures are taken to prevent medical errors and accidents.
2. There are new measures in nursing management. According to the requirements of _ Provincial Nursing Management Standard and Clinical Nursing Technical Operation Standard, combined with the actual situation, new quality standards have been formulated, and regular inspections have been organized according to the quality standards. In view of the existing problems and defects, various improvement measures have been implemented, nursing staff have been rationally deployed, and they are highly responsible, so as to be busy without chaos.
3. Do a good job in talent introduction, log in the recruitment advertisement on the Internet, and take measures to do a good job in contacting and organizing interviews to increase the intensity of talent introduction.
4. In order to celebrate the International Nurses' Day, encourage the nurses to actively serve the wounded and sick, the nurses in our hospital work hard, study hard, love their jobs, devote themselves to their posts, and serve patients enthusiastically. A number of good people and deeds have emerged, and …… six outstanding nurses have been recommended from top to bottom, setting an example among the nursing team.
5. In the first half of the year, we organized 18 lectures on special business and experts, and attended 7 lectures on medical care.
6. The majority of medical workers in our hospital carried forward the spirit of Bethune and kept improving their technology. Warm and thoughtful service for patients, careful treatment and careful nursing have been highly praised by patients. And send a thank you banner.
III. Administration, finance and logistics management
1. Standardized financial management. The financial work of the hospital adheres to the principle of "unified leadership and centralized management", and all financial revenues and expenditures are brought into the unified management of the financial department. Do a good job in financial budgeting, strengthen financial supervision and analysis, and carry out asset inventory. Financial revenue and expenditure accounts are published once a month.
2. Strictly implement the national system and regulations on centralized bidding and purchasing of drugs and medical consumables. In the first half of this year, drug revenue accounted for 24.5% of business income, and no incidents of counterfeit and inferior drugs and complaints were found in the past six months to ensure the safety of clinical medication.
3. All departments should cooperate closely, * * * with the logistics department to strengthen service awareness, try to change the medical environment, especially in water, electricity, material supply and fire safety, buy a washing machine, ensure clinical supply, intensify accident investigation and prevention, maintain good medical order, and ensure the normal operation of all work.
Summary of Dermatology Work 3
Since 217, with the strong support of the hospital leaders, the enthusiastic help of the directors of various departments and the concerted efforts of colleagues, the work of the whole year has been successfully completed. Looking back on the past year, we have made some achievements in the aspects of department management, medical safety, professional skills, service quality and overall benefits, but there are still some shortcomings, which are summarized as follows:
1. Main achievements:
1. Further establish and implement various rules and regulations, improve the medical quality in all aspects, meet the medical requirements of patients, and carefully study the "Code for Writing Case Prescriptions" and "Code for Writing Case Prescriptions". Standardize the medical behavior of the majority of medical staff, educate everyone to learn, understand and abide by the law, and protect the legitimate rights and interests of both doctors and patients according to law, which laid the foundation for safe medical care in our hospital.
2. Strengthen the inspection of major clinical medical quality, better implement the clinical and medical care system, and improve the diagnosis and treatment level of our hospital in all aspects. Under the supervision of President Zhang and the guidance and help of Vice President Chen, meetings of hospital departments and medical staff were held for many times to arrange clinical work. In order to further complete the work and tasks arranged by the hospital leaders, the coordination of departments should be deepened. Conduct a careful examination on business study, medical document writing and other aspects. Through the usual inspection, many problems that are easy to neglect can be solved. In order to further strengthen medical safety, staff from all departments are regularly organized to attend meetings, and the next work and preventive measures are discussed on the disadvantages and hidden dangers of medical safety in all departments, which provides guarantee for clinical safe medical care.
3. Strengthen the study and further study of clinical business. In 217, the hospital sent two comrades to further study stomatology and otolaryngology respectively, and sent more than 1 people to attend various academic conferences to introduce new technologies and new experiences to expand our business. When you come back, ask the people attending the academic conference to sort out, print and file what they have learned. Teaching it to everyone in the form of lectures has improved the atmosphere of medical learning in our hospital, achieved good results and achieved the expected learning purpose.
4. Attend integrated outpatient department meetings regularly, and attend more than 2 outpatient department meetings throughout the year. The development and service scope of medical work in outpatient department have been clearly defined. And check the outpatient department many times, summarize the problems found in the inspection, and print them into a book and save them in the file. We will further prevent medical errors and hidden dangers in medical care. Regular lectures on medical knowledge and study of medical documents and medical regulations have achieved certain results.
5. Never forget the responsibility system of the first-time doctor, strictly check the room and the consultation system of the departments, and there is no phenomenon of shirking patients. Especially when rescuing critically ill patients, the medical staff of the whole hospital unite and cooperate to perform their duties conscientiously, so that every patient can get the best treatment. Throughout the year, there were no medical disputes in our hospital caused by inadequate rescue of patients.
6. Medical staff strive to improve their service attitude and quality, so that patients who come to the hospital can come with hope and return with satisfaction. Every medical staff takes it as their duty to facilitate patients, to worry about what patients are anxious and to think about what patients think. All aspects are convenient for patients. Through the conscientious and unremitting efforts of the hospital's medical staff, this year's work was successfully completed.
7. In terms of emergency rescue of patients and surgical personnel in the hospital, the system of emergency rescue team and personnel on duty has been improved. The medical staff kept the communication open 24 hours a day and listened to the patients on duty nearby. No patient was delayed due to time delay, which was recognized by the hospital leaders and praised by the patients.
8. An emergency plan team was set up in the hospital, consisting of two doctors, four nurses and a driver, and participated in the tasks and emergency drills arranged by the office and the development zone for many times, which was well received by the leaders of the high-tech zone and the office.
Second, there are problems:
1. The outpatient medical work is complicated, both internally and externally, and the work is complicated. Often it's not what I want to do, but mostly what I want to do, so I don't have time to calm down and plan and deal with daily work in the long run.
2. It is necessary to further strengthen professional study and further study, and improve the professional technical level and working ability of young medical staff in our hospital. You must take turns to go to the higher hospital for short-term training and further study.
3. Some departments and individuals still have the idea of being a monk for a day without making progress, and improving this negative attitude is the key point of the next step.
4. The registration of clinical nursing departments is not timely and careful enough. In view of this situation, the next step will be to complete the registration system and put an end to the existence of human factors.
5. The objectives set this year are not clear enough, the outpatient service management is neglected, and the business scope is narrow. The next step is to strengthen outpatient management, set work objectives, expand business scope and introduce new technologies.
6. The study atmosphere in outpatient department is insufficient, and writing papers is less, which needs to be further strengthened.
In short, there are gains and losses in the work in 217, and we still need to work hard in the future work, unremittingly do a good job in the management of medical quality, and implement all the work to the people. Make the outpatient service work safely and smoothly, and contribute all the strength to the safe medical work in our hospital. Improve the level of diagnosis and treatment and service attitude in an all-round way to better serve the broad masses of patients.
summary of work in dermatology 4
Our outpatient department actively responded to the "demonstration project of quality nursing service" determined by the Ministry of Health, and our dermatology department was honored to be selected as the pilot ward of quality nursing service in the whole hospital. During the 7-month activity, the director and head nurse took pains to actively lead, and all nurses kept in mind the service tenet of "patient-centered", consolidated basic nursing, solidly promoted quality nursing service, and moved towards "patient satisfaction and social satisfaction".
The head nurse inspects the ward every day, and actively carries out rectification according to the problems existing in the ward and the opinions put forward by the patients. If there are potential risks due to the fact that I can have more infusion times at night at q12h and fewer nurses, the head nurse will adjust and strengthen the night personnel in time to ensure that every patient can get treatment in time; At 16: p.m., the nurse in charge carried out nursing rounds with medical records, learned about the patient's treatment on the same day, and informed the patient about the related examination, treatment and matters needing attention on the next day. Strengthen the communication between nurses and patients, and try to create a comfortable and convenient environment for patients. For example, the nurses on duty who receive new patients in each shift should introduce themselves to the patients, including the doctor in charge, the nurse in charge, the ward environment, the schedule of work and rest, and relevant inspections. Strengthen the supply of hot water under the existing conditions in the ward, prepare disposable articles such as pots and pans, and increase shelves and screens for extra beds.
We demonstrate our excellent nursing service with practical actions. For example, most of our dermatology patients are elderly people, and the new long-term bedridden patients have suffered from constipation when they are admitted to the hospital. After using Kaiser Dew, the stool has not been solved, and our responsible nurse will dig out the stool bit by bit without saying anything, and repeatedly guide the methods to prevent constipation.
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