Summary of pharmaceutical work

Summary of Pharmaceutical Work (Collection)

Summary is a written material that comprehensively and systematically reviews and analyzes the study, work or its completion in a period. Through summary, we can comprehensively and systematically understand the previous study and work, so it is very necessary to write a summary. What kind of summary should you have read? The following is my collection of pharmaceutical work summary (collection) for your reference, hoping to help friends in need.

Summary of Pharmaceutical Work (Collection) 1 20xx, all pharmaceutical work adheres to the principle of "patient-centered" and conscientiously implements the spirit of this educational practice and the relevant activities and regulations of pharmaceutical affairs management. With the close cooperation of the central leadership and relevant business departments. Through Qi Xin's concerted efforts, unity and cooperation of all the staff in the pharmacy, and closely surrounding the work priorities and requirements of the center, all the work and objectives arranged by the center have been successfully completed. The following is a summary of the work in the first half of the year:

First, strengthen theoretical study.

This year, our department has strengthened business learning through systematic learning, especially all kinds of learning issued by superiors. Improve the ideological consciousness of department staff, enhance legal awareness, consciously abide by the law, consciously resist unhealthy trends in the industry, serve patients wholeheartedly with the concept of quality first and patients first, and do a good job in pharmaceutical service at the front desk window.

Second, improve the workflow and improve work efficiency.

The focus of pharmacy work is to ensure that patients use drugs in time. By improving the workflow and fully mobilizing the enthusiasm of the staff, Qi Xin worked together to improve the work efficiency, effectively changing the difficulty that patients can't get medicine as soon as they get off work, so that patients can't finish their work and our department can't get off work, which provides convenience for patients. In business, earnestly complete the ordering system of various drugs and the project drug plan. Check the quantity, packaging, labels and related bills of each batch of drugs before storage. Check with the purchase plan and improve the registration and signing procedures for warehousing acceptance. Ensure that the drugs arrive on the same day and enter the computer system and the system network of the Food and Drug Administration. Reasonable measurement of drug demand, according to the requirements of drug and biological products management, record the indoor temperature and cold chain temperature twice a day. Conduct drug inventory and handover after work every day. Carry out a large warehouse once a month, report the monthly report of the project, make a monthly report in the first half of the year, quarterly report once every three months and quarterly report once at the beginning of each quarter, formulate the drug demand for the next quarter, collect the drugs, record the dismantling of the drugs in time, and distribute the project drugs, ethazine and rifampicin tablets; 55,920 tablets, Yifu tablets; 28590 tablets, ethambutol; 9000 tablets, SM 30 tablets, water 30 tablets each, combined with HRE；; ; 300 boards, distribution of biological products: 706 imported rabies vaccines, 236 domestic hepatitis B vaccines, 25 hepatitis B proteins, 84 imported hepatitis B vaccines for children, 76 imported hepatitis B vaccines for adults and 3,455 domestic rabies vaccines.

Third, strictly implement the drug procurement procedures to ensure the timely supply of drugs.

In strict accordance with the Drug Administration Law, the Measures for the Supervision and Administration of Drug Circulation, the Quality Standards for Drug Business, and other relevant regulations, all purchased drugs are purchased from licensed enterprises, and drug purchase contracts are signed in accordance with the law, and the quality terms are indicated at the same time, so as to ensure the safe and timely use of drugs by clinical patients, that is, to keep abreast of the trends of drug demand in clinical departments and master the information feedback after drug use. Ensure the rationality, safety and patient satisfaction of clinical medication. According to the new requirements of superiors and relevant business departments, the Center revised and improved the drug warehousing system of SFDA.

Four, drug storage, use, inventory and accounting.

Strengthen the management of drug storage, conduct spot checks on the work flow of the department and the quality of work in each position every month, and urge the staff of the department to seriously implement various management systems. In order to further strengthen drug quality management, at least at the end of each month, the storage quality and expiration date of drugs should be counted once. In order not to delay other work, the inventory work should be arranged in the community and after work as far as possible. In order to ensure the accuracy of drug data, the inventory should be checked with the daily inventory, and the inspection results should be summarized in writing, saved and filed in time, and the operating procedures should be strictly implemented. Assist the finance department to do a good job in semi-annual economic verification of drugs. Everyone in the department should memorize the "basic knowledge of drugs" and be strict with themselves to ensure that there are no accidents. When distributing drugs, try to distribute drugs according to the principle of validity and first-in first-out, so as to avoid the appearance of expired drugs, and strictly implement the requirements of the Interim Provisions of the State Administration of Pharmaceutical Products on the Quality Management of Drug Use in Medical Institutions, effectively ensure the quality of drugs in our center and ensure the safety of patients' medication.

There are still many shortcomings in the first half of the year. Our department will find out the reasons in the future work, carefully formulate a perfect plan, reduce loopholes in the work system and process, and better serve patients, satisfy patients, reassure leaders and reassure themselves.

Summary of Pharmaceutical Work (Collection) 2 Under the scorching sun, we ushered in the annual summer vacation. Every summer vacation is a time of excitement and expectation. In the past, we always planned where to play in the summer vacation early. Now I am a college student. You can't play casually in the past two months, so make good use of it. So I decided to find a job related to my major, which can increase my social experience and broaden my knowledge. Secondly, you can exercise your ability to communicate with others.

After returning home during the summer vacation, I discussed with my parents and chose a small pharmacy close to home. I felt very uneasy before going to the drugstore. After all, I have little professional knowledge and am afraid of being rejected. After meeting the drugstore owner, I made it clear to the boss that I came here to work mainly to accumulate experience, and the salary was not important. The boss readily agreed to arrange for me to come to work the next day.

I came to the store early the next day and started my social practice. I first got familiar with the pharmacy environment. Although this is a small pharmacy, the variety of medicines is quite complete. Because I am a sophomore, I don't have much professional knowledge and I am not qualified to sell medicine, so I only do some simple work in the pharmacy. After two or three days of exploration, I know almost all the drugs on the medicine cabinet like the back of my hand, and I also know the corresponding curative effect of each shake. Drugs are roughly divided into Rx (non-prescription drugs), OTC (prescription drugs), health care products and special management drugs. Frequently purchased drugs, such as cold medicine, anti-inflammatory medicine, stomach medicine, etc. Put it in a convenient and conspicuous position. All drugs are marked with price tags and classified according to the goods in this area. With the passage of time, I have become familiar with the procedures of pharmacies. Whenever the salespeople in the store are too busy, I can also recommend some drugs that customers want. Be careful every time for fear of making mistakes. Whenever I have questions, I will ask the manager to make sure there are no problems. Although I feel that I am falling apart and tired when I get home every day, my diligence has been appreciated by my aunts in the store and affirmed by my boss. My heart is full and happy.

Slowly, in the drugstore, what impressed me most was the passers-by who hurried by every day. Most of them are anxious or sick. In short, every day, all kinds of faces are constantly changing, and pharmacies seem to be the grandstanding of life, performing all kinds of joys and sorrows. Although I work long hours from 9: 00 to 5: 00 every day, and sometimes my legs hurt from time to time, all my forbearance disappears as long as I hear the casual praise of my attitude from customers. I really learned a lot in the drugstore. At least I can cope with frequent colds and know what to eat for what symptoms, instead of taking cold medicine every time I catch a cold, which often suits the right medicine and wastes money. I also know the severity of diarrhea and what medicine to take; What to do if you fall and get hurt ... are all important knowledge related to daily life.

A month's social practice passed quickly, and the experience of internship in pharmacy made me understand that it is so valuable to keep a peaceful mind in the cruel real competition. And these will be what I need to remember forever after I enter the society, patience, tolerance, care, responsibility and friendliness. At the same time, let me know what respect for labor is! Although it is a practice without any reward, I know from my heart that money is hard-won and precious, so experiencing work is different from imagining work. This month's experience has benefited me a lot and will be a great asset in my future life.

Pharmacy Work Summary (Collection) 3 Later, I said: As managers, everyone should first position themselves as managers and ask for benefits from management. Secondly, the store manager should understand that only by learning to analyze the store data, observing the employee's dynamics, making efforts to summarize the work and keeping in line with the company's development, I believe that the store manager's management will be more handy, and everyone nodded in agreement. Then, in the following, I will simply explain how to teach the store manager how to do a good job summary or report at different time periods.

First, last month (half a month) work performance

1. Sales completion: number of tasks, actual completed quantity, completion ratio, and percentage increase (decrease) compared with the same period of last month (half a month).

2. Analyze the sales completion and find out the reasons for the increase (decrease).

3. What measures have we taken and achieved in the sales process this month?

4. What are the good methods in the process of store management? What is the dynamic thinking of employees and what problems have been solved?

5. What measures have been taken in employee training and what effects have been achieved?

6. What are the misunderstandings and shortcomings in the work?

7. What other problems can't be solved by the store and need to be submitted to the company for solution?

8. Put forward your own opinions on the problems existing in the company's operation. (rationalization proposal)

A. the company is imperfect in all aspects.

B. What unreasonable phenomena do the company need to improve?

C. recommendations.

Second, the work plan for next month (half a month)

1. What measures will be taken in sales and what effect will be achieved?

2. How to train employees and how to increase team cohesion.

3. How to implement store management?

The manager's speech at the employee meeting at the end of the month (all employees of the company) includes the following contents:

First, summarize the work of last month.

1. Sales completion status: completion status, percentage of completed tasks, percentage exceeding (decreasing) compared with last month, and analyze the reasons. Note: This speech involves company secrets. Don't use specific figures, just use the percentage of completion.

2. The sales method we adopted in the sales work last month has achieved obvious results, which is worth sharing with you.

3. Praise the good deeds at work last month.

4. Shortcomings in the work (be brief, stop here, remember not to criticize by name as much as possible).

Second, next month's work summary

1. Measures to be taken to complete various tasks.

2, show determination: full of passion and confidence, positive tone, so as to achieve morale, inspiring effect.

Remarks: How can managers make the summary materials well-founded, maintain a high degree of consistency with the company in thoughts and actions, and clarify tasks and responsibilities?

We should constantly strengthen our work and study, learn and understand everything, be able to cope with things and convince employees.

2. We should constantly communicate with employees, make use of non-working hours to understand their work and life, and provide help within our power to narrow the distance between managers and ordinary employees.

3. Actively discuss working methods with employees, listen to their opinions carefully, give more praise and encouragement, make employees feel that you are paying attention to him and improve their work enthusiasm.

4. Share your work experience with employees more, so that they can make continuous progress.

5. Inform employees of the work progress in a timely and targeted manner, so that employees can actively participate in the solution and improve their sense of ownership.

6. Have a good morning meeting and weekly meeting, boldly carry out criticism and self-criticism, sum up achievements and find out deficiencies. It is necessary to comment on the work of each employee.

7. Be selfless and set an example. If you have difficulties, do it first, don't pass the buck, have the responsibility to dare to take it, consider employees first, and set up a leadership style among employees.

8. Do the ideological work of employees in time and master their thoughts, and all the work will be half done. Let employees feel that you care about her (him), let her (him) work with peace of mind, and let her (him) feel the warmth of the group, so as to be harmonious.

9, to strictly implement the system, equally. Fiona Fang should handle problems moderately, and remember not to intensify contradictions.

10, we should develop the good habit of clearing one day on weekdays and taking notes in each diary. Store managers and department managers should strengthen coordination, cooperation and communication.

In short, as a pharmacy manager, as long as you study and understand the above contents with your heart, you will have a leap in pharmacy management.

Summary of Pharmaceutical Work (Collection) 4 In the blink of an eye, 20xx years have passed. I also worked in a pharmacy for more than three years. 20xx years ago, although I was the store manager, I had a lot of step-by-step work. In 20xx, I opened two new stores. To tell the truth, one succeeded and the other failed. Aside from objective factors, there are also many immature factors.

From the renovation of the store to the completion of the renovation, it is a day to do community activities. I always feel that I am just doing community work, taking blood pressure and blood sugar, and getting a membership card. Simple work, but later I suffered a lot in this respect. Here, I would like to summarize my mistakes for the reference of later colleagues:

1. Choice of community activities.

Choosing a place is a very skilled job. At first, club activities were like going to work, from 8 am to 12 am and from 2 pm to 6 pm. There is a big problem: we go out before 8 o'clock at work, and we have packed our things when we get home from work. Time overlaps, and the community effect is extremely poor. Later, when I opened the store for the second time, I would take 2-3 employees with me at each community activity point. First, I would look at the residents in this community: young people, old people, different people in different communities in government offices and family homes, with different schedules. Adjust the working time according to different cell types. And while doing community activities, we will distribute leaflets 1 ~ 2 days in advance, telling the residents in the community that we will do community activities at a certain time and measure blood pressure and blood sugar for free. It also avoids doing nothing on the first day in a new place.

2. Key points for measuring blood pressure and blood sugar.

The emphasis here is not on measurement skills, but on the purpose of measurement: not to tell customers whether their blood pressure or blood sugar is normal, but to count the information and medication habits of customers around them. This is a great fortune. If this information is not counted in the end, the manpower and material resources of this club activity will be wasted!

3. The development of membership card.

How much the membership card develops is directly related to your later sales performance. This job has many advantages: it not only trains the courage of new employees, but also trains their sales skills. A card can sell for 5 yuan, so what is the big problem in sales? When you apply for a new membership card, you must pay attention to the registered member's name, phone number (preferably mobile phone number), address (specific building or community), age and medication habits (as important as phone number).

Community activities have been completed, and the opening of the new store is basically half successful. 20xx years have passed. If I don't open a new store, my focus is not only to complete the daily management work, sales tasks and other company indicators, but also to lay a good foundation. Although many of them are their daily work, they are not detailed enough and mainly focus on the following aspects:

1. Increase the customer unit price through the shopping basket.

Every time we go to the supermarket, everyone will see shopping carts, shopping baskets and push shopping carts. You will buy a lot of things unconsciously, but only by holding them with your hands, you will find that what you buy is very limited. Therefore, I ask my staff to make sure that the shopping basket is clean and tidy first. During the promotion period, they must have a shopping basket in their hands to facilitate customers to buy medicines. During the non-promotion period, when customers buy more than two items, they must take the initiative to hand over the shopping basket. To put it simply, this is a long-term and persistent work.

2. Commodity category management.

The demand plan of each pharmacy is generally formulated by the manager himself. For example, I sometimes consider the expiration date of drugs and decide whether to ask for goods unilaterally. As everyone knows, out-of-stock will not only affect the potential sales, but also cause the unsalable and expired existing goods, thus affecting customer satisfaction and seriously marketing future sales. Healthy commodity categories are the beginning of wonderful sales.

3. Staff professional knowledge training.

Medicine is our weapon, and our unfamiliarity with weapons directly led to the failure of the war. Only when you are absolutely familiar with the products, can you really combine drugs, and there will be no cases of recommending the wrong drugs or selling the wrong drugs, so as to avoid customer complaints caused by sales to the greatest extent and improve customer satisfaction. Excellent professional knowledge is the beginning of successful sales.

4. Pay attention to customer service.

It has been emphasized that customers are God, sales are service and so on, but whether we really put the interests of customers first is only clear to ourselves. No matter how well we do other work, customers are a good start to everything.

Customer consumption, everything is zero. Therefore, we must attach importance to customer service and customer complaints, manage our customers scientifically and effectively, and turn more customers into our customers. Protect all our wonderful beginnings.

In short, 20xx years have passed, and whether it is successful or not, 20xx has to start all over again. With the rapid development of retail pharmacies today, it is very important to lay a good foundation. With a good foundation, we can go further. 20xx I want to remember:

Shopping basket maximizes customer's unit price, healthy commodity category, a wonderful sales start, professional knowledge, a successful sales start and all wonderful starts for customers.

Summary of Pharmaceutical Work (Assembly) On May 12, I officially worked in # # Hospital. When I get to the office, my task is to familiarize myself with all the folders in the hospital. In the next few days, Director Li of the office will not only be familiar with the documents and office supplies in the cupboard, but also patiently teach me office work, such as the use of fax machines, photocopiers and printers. A copy of the operating room documents; Employee entry and exit procedures, etc. I wrote them all down in a small notebook because I was afraid I wouldn't remember them for a while. As the saying goes, "a good memory is better than a bad pen." Mr. Deng Kuguan will also show me around the warehouse and get familiar with the placement of items in the warehouse. When he is on vacation, Director Li and I will also help all departments collect goods.

After a long time, I found that the office was different from what I had expected. The work here is very detailed, complicated and extensive. Sometimes I am idle and have nothing to do; Sometimes you are too busy to use your hands and feet; Sometimes it is criticized, but fortunately it is not very strict.

Here are a few things that impressed me:

1, startled

An important duty of the office is to check the people who enter and leave the gate on the third floor. The password of the gate is only known by the leaders and several staff members. The rest of the hospital staff and outsiders had to ring the doorbell. Director Li told me, "every outsider who enters the door should ask about his origin and identity, and can't just walk into the leadership office."

However, sometimes when you open the door, people ignore you and go directly to the professor's room. I can only stand there and watch in surprise. Fortunately, they are all acquaintances or friends of the professor, who has already made an appointment. Some of them are customers of the health room. After you opened the door for them, they also went straight to the clinic, ignoring you and being shocked. However, after several times, they will greet me in a friendly way.

2, at a loss

Answering the phone is also one of the jobs. In addition to people inside the hospital, there are calls from people outside. When answering the insider, I only know which department it is, but I don't know who it is. I can only distinguish a few familiar ones.

People. When you get an outside line, you will meet some people spying on the negative news of the hospital. The feeling of being questioned is really tricky. At this time, you will give the phone to the director. There is much less confusion in answering the phone now. Probably after a long time, I naturally know how to solve the problem.

Step 3 understand

After opening the door to my colleagues before, I saw some colleagues expressionless or indifferent; The same is true of answering the phone, one by one straight, a little condescending; Go to the warehouse to get something. If you take it wrong, you will be scolded. However, I have never seen what they want, and it is inevitable that they will take it wrong when they take it. These will make me uncomfortable, of course, not for long, I can resolve it myself. After a long time, I can understand it slowly, and I won't be in a bad mood because of this. After all, in the hospital, everyone is too busy to say hello.

Step 4 criticize

On the day of the interview, Dean Cao told me not to be hot-headed or in a bad mood when criticized by the leaders. You know, leaders criticize things, not people. At that time, I felt that I would not be criticized. Hehe, after staying for two months, I really criticized it several times, not very severely, but I felt a little scared. If you make mistakes, you should correct them. You should learn to learn from them. You are criticized because you are not careful and cautious. In your future work, you should be flexible and serious.

5. Recruitment

The hospital has been recruiting talents extensively, mainly publishing recruitment information of various occupations on Zhilian. Browse your resume every day to find a suitable candidate for the interview. This job is also very interesting, because I look at different styles of resumes, call and email different people, and wait for them to show up on the day of the interview. When I answer the phone, the question I hear the most is about the salary, which is really what most candidates want to know. However, the hospital is a negotiable way to deal with it, and I can't give them an answer.

6. Fresh

On my first day at work, everything was novel and fresh. As long as it is new, it will be recorded and learned. Only in this way can we enter a new environment. Many students say that they are tired of working long hours.

I'm glad I'm not in the mood. Because in the hospital, I will come into contact with some items, events or people that I didn't have a chance to know before from time to time.

Two months, really soon, the first day of work, I felt very happy and novel; After work, there will be unpleasant times occasionally, but there is still freshness; I hope this freshness will last forever in the future. Only in this way will I not feel bored and tired at work. At work, I gradually found my own shortcomings, and felt that I should constantly correct and learn so as not to be eliminated by work.

In the following days, I will continue to work hard and contribute my meager strength to the hospital.

Note: Because the handwritten version is required, the electronic version has been compressed a lot, but two pages have been written. Hehe, how can you write so much?

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