What is the standard for Beijing public civilization guides to evaluate stars?

1. The standards for judging stars by Beijing public civilization guides need to comply with national laws and regulations and strictly abide by the company's rules and regulations.

2. Be familiar with the job responsibilities of tour guides and work in strict accordance with the workflow.

3. Warm service, courtesy, patience to answer questions, and actively help people in need.

4, serious and responsible work, ensure the quality of work, not perfunctory.

5. Have basic business knowledge and skills and be proficient in work skills.

6, can cooperate with colleagues, actively participate in team work, complete the task of * * *.

7. Have good comprehensive quality, including good communication skills, organization and coordination skills, language expression skills, etc.