Does overtime delivery have a big impact on Taobao stores?

Have a great influence. Overtime delivery has a great impact on Taobao stores, which is embodied in the following points: 1. Ordinary transaction: If the complaint is established, 5% of the actual transaction amount of the goods shall be paid to the buyer as liquidated damages. 2. Trial center transaction: If the seller participates in the activities of the "Trial Center", but refuses or delays sending the promised trial products to the buyer after the buyer successfully registers, it will generally deduct 6 points for violation.

1. Does overtime delivery have a big impact on Taobao stores?

Have a great influence.

Overtime delivery has a great influence on Taobao stores, which is manifested in the following points:

1. Ordinary transaction: if the complaint is established, the buyer is required to pay 5% of the actual transaction amount of the goods (5 yuan ≤ amount ≤30 yuan, and some categories are the lowest 1 yuan) as liquidated damages.

If the seller manually intervenes in Taobao after the buyer initiates a complaint, he decides to pay the liquidated damages voluntarily before the complaint is established, and 3 points will be deducted if the liquidated damages are paid voluntarily for the third time and are multiples of the third time;

After the buyer initiated the complaint, but before the complaint was established, if the seller did not take the initiative to pay the liquidated damages, in addition to the liquidated damages, 3 points will be deducted each time.

2. Trial center transaction: If the seller participates in the activities of the "Trial Center", but refuses or delays sending the promised trial products to the buyer after the buyer successfully registers, it will generally deduct 6 points for violation.

2. What are the delivery rules of Taobao?

1. Taobao's delayed delivery includes that the seller of Taobao did not specify the delivery time in the description of the baby, but actually failed to complete the delivery within 72 hours after the buyer paid, and said that the buyer could not complete the delivery within 72 hours after the payment.

If the seller of Taobao delays the delivery, three points will be deducted each time, and at the same time, 5% of the actual transaction amount of the goods shall be compensated to the buyer, but the maximum compensation amount shall not exceed 30 yuan.

2. Buyers can choose "out of stock" or "false delivery" when applying for refund. When the Taobao seller clicks to agree to the refund, Taobao informs Alipay to deduct the Taobao seller's deposit to compensate the buyer's Alipay account;

Buyers can check the compensation of Taobao sellers in their Alipay accounts.

3. If the seller of Taobao violates the delivery rules of Taobao, then the buyer is supported to return the goods for refund, but the buyer has used the goods or clicked "Confirm receipt";

Then if the buyer asks for a refund on the grounds that the seller violates the delivery specifications, he should negotiate with the seller, otherwise Taobao will not support it. However, the misconduct of Taobao sellers to induce buyers to confirm the receipt of goods is excluded.