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What are the responsibilities of a car 4S store sales manager? As the title says, thank you
Job Responsibilities:
A. Report the work of the previous day and the work arrangements of the day to the general manager (or superior) every day;
B. Convey the instructions of the superior Provide instructions and requirements, and supervise their implementation;
C. Arrange the sales consultant's daily work and vehicle delivery matters;
D. Help the sales consultant to receive customers and strive to continuously improve sales rate;
E. Require sales consultants to make return calls every day to track every potential customer;
F. Arrange each test drive personnel for a test drive in accordance with the system, and Pay attention to safety;
G. Responsible for timely cleaning of the exterior and interior of the showroom and vehicles on sale;
H. Regularly arrange for sales consultants to conduct professional skills training and learning;
I. Understand the situation of competing models and report to company leaders in a timely manner;
J. Responsible for coordinating the work contact between all personnel in the showroom;
K. Coordinate with sales consultants and other departments work;
L. Complete other tasks assigned by superior leaders.
Specific work content:
1. Sales planning, organization and customer management
1. Grasp the marketing scope and investigate the current market situation.
2. Determine the trading conditions for new customers.
3. Establishing interpersonal relationships with customers.
4. Collect competitor intelligence.
5. Setting and managing sales targets and quotas.
6. Scientific and effective business analysis.
2. Customer maintenance and expansion
1. Customer sales statistics and analysis.
2. Customer business analysis guidance and credit investigation of specific customers.
3. Customer sales policy, targeted support or care activities (including return visits and visits)
3. Marketing strategy
1. Holding of technical seminars, Teaching basic knowledge of merchandise and sales.
2. Assist in marketing, organize regular sales training, after-sales service guidance and complaint handling.
3. Upload and release sales affairs and the company.
4. Collection, organization and reporting of account collection, financial statements, and making constructive suggestions or references for financial conditions.
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