Check the recruitment information of e-commerce companies to find out what the customer service position is and what the job skills are.

Check the recruitment information of e-commerce companies,

Positions that understand customer service are:

Their job skills requirements are

1, website operation manager/supervisor

General requirements: familiar with the common methods of network marketing and have experience in the overall operation and management of e-commerce; Be able to make short, medium and long-term development plans, implement and supervise the website, complete the operation, marketing, advertising and sales of value-added products of the whole website and channel, complete the construction and management of the website operation team, and realize the strategic objectives, traffic improvement and profitability of the website.

2. Website planning/editing

General requirements: website planning focuses on what value the solution can bring to customers and how to realize this value, so as to help salesmen win orders; Practitioners of website planning require a wide range of knowledge, and must have market and sales awareness, strong communication skills and written expression skills, be familiar with the methods of business intelligence collection and information analysis, and be familiar with online advertising.

3. Website promotion

General requirements: responsible for website content/website design/website planning/website marketing planning, website community related services, content planning and operation; Member maintenance and management; Good writing style, able to independently carry out marketing planning and copywriting, and skillfully use various publicity media for publicity and promotion.