What will the salesperson ask in the interview, the company?

1, introduce yourself (never recite your resume, the other person is not looking at how familiar you are with your resume, but expecting you to show your characteristics, personality, specialties and outstanding performance to the examiner through a simple introduction). Just tell the other person your name when introducing yourself in the company? What can you do? What is the purpose of your coming here? What would I do? Finally, I hope your company can give me such an opportunity! Do it! Why did you leave your old company? If you have work experience, you will ask this question (the answer can be unrealistic, but don't put all the blame on the company. Just emphasize that your career development can't fit the overall concept of the company except acknowledging the help of your old employer. If you are a fresh graduate, you will generally ask: Why did you choose our company? 4. What do you think is suitable for us? This question is similar to the third one. Generally, examiners use either the third or the fourth. 5. What is your main customer base? If you have done sales, you must ask (actual situation+decoration). 6. How did you find customers? Generally speaking, how do you communicate with customers? How do you persuade customers to buy our products? Sometimes there will be cases for you to tell or simulate an environment for you to sell things to examiners. 7. How much performance do you think you can achieve every month or quarter after you join the company? This problem will not appear in the early years, but in recent years, many enterprises have become more and more practical, so this problem often occurs when recruiting salesmen. They will generally measure your salary requirements accordingly (the answer to this question is difficult to express and can only be considered comprehensively. First of all, you should have a certain understanding of the industry background of this enterprise, and then you can say a more appropriate number. When you can start work depends on yourself. The above are the problems that the formal examiner will encounter in the interview sheet; When the examiner interviews n salesmen at the same time, in addition to the above questions, there will generally be a simulated scenario test. For example, if you temporarily become a company, your position is assigned by yourself. The main job categories are general manager, chief financial officer and sales director. The responsibility is to demonstrate products to a financial company, hoping to get investment from this financial company through successful demonstration! How to do it depends entirely on your applicant. I won't elaborate here. In short, we should change with constancy! Sales ability In all the work of the company, the work of salespeople is the most complicated. This may be because, before buying the company's products, customers first buy the services of sales staff. It may also be because 10 years, sales methods have changed greatly from advertising to consulting services. It may also be because a good salesperson needs to master many opposite or even contradictory skills: (1) listening and speaking ability; (2) product knowledge and human taste; (3) sales strategy and market penetration strategy; (4) Persuasive communication skills without using tricks; (5) There is both a desire to achieve better personal performance and a strong sense of serving customers; (6) Flexibility and principle; (7) Proactive and good at cooperating with others. The following questions can evaluate the applicant's ability in this respect. U u, please tell me about the most difficult sales experience you have encountered. How do you persuade customers to buy your products? What are the three main reasons why people buy products? Meet your psychological needs, cost performance, brand degree and, of course, service and product quality. How much do you know about our product line and customer base? What do you like and dislike most about sales? Why? I like to experience the joy of sales success. What I don't like most is that salespeople have no confidence in themselves. How do you feel if you are rewarded? The effort paid off. Keep trying. What is your typical working day? What four qualities should a good salesperson possess in order to succeed? Why do you think these qualities are important? Good at communication and cooperation, good at analysis and negotiation, self-confidence: self-confidence is the beginning of all work, especially in the sales industry, self-confidence plays a decisive role. Believe in yourself, your company, your products and your services. Sales is actually a process of confidence transfer, so that others can feel that you and your products are the best and most suitable for them from your manners, so that they will buy your products, if you connect yourself. Attitude: Attitude determines everything, and the seriousness of attitude directly determines your performance. Without a good attitude, even if you have confidence, you will become conceited. Knowledge: Sales is to help customers solve problems and meet their needs. If a person without any professional knowledge sells computers to you, I find it difficult for him to convince others. Similarly, knowledge determines your position in the eyes of others. Knowledge means trusting a person's external performance. Only in this way, the customer will take the initiative to find you, because you can help him solve problems that he can't solve. Interpersonal relationship: Interpersonal relationship is an important factor for the long-term development of your sales work. If customers buy from you for the first time because they trust you, then whether they are willing to look for you next time depends on your service and your relationship with customers. Is sales itself interpersonal communication? Sample; What's the difference between telemarketing and face-to-face selling? What special skills and methods are needed for successful telemarketing? Telesales and face-to-face sales are similar in that they are interested in focusing on the key points. The purpose of telemarketing is to have the opportunity to meet after getting interested. The purpose of face-to-face sales is to develop after generating interest, analyze the key points and draw the conclusion of the transaction. Face-to-face is very interactive, and under certain conditions, the other party can try it himself. Telemarketing can only point out one thing, and it is not clear if you say more. Telemarketing is mainly about communicating with customers by telephone, and judging whether your customers are interested in you mainly by what they say and hear. This requires sales to have good communication and the ability to capture details. Face-to-face sales is a relatively direct way of communication. Face-to-face sales can clearly give each other a general understanding, leaving a good first impression is very important, which is convenient for better business in the future. Face-to-face can go directly to the subject and express what you want to achieve and do. It can be said that both sales have their own advantages. In your previous job, what methods did you use to develop and maintain existing customers? If you give a sales class to new employees, what will you talk about in the class? Why? Please talk about the most typical sales methods and techniques you used in your previous job. Tell an experience: the sales task assigned to you is very big and the time to complete the task is very short. What can you do to ensure the achievement of the sales target? What preparations should I make in advance to make a sales call? How do you deal with paperwork that has nothing to do with sales activities? Please sell me this pencil. What do you think is the most important feature of sales call? Why? Telemarketing mainly communicates with customers by telephone, and judges your customers mainly by what you say and hear. How to turn an accidental buyer of your product into a regular buyer? When you take over a new marketing area or a new customer base, how do you make these people become your regular customers? Did you exceed your sales target? How did you get such a result? Generally speaking, how long does it take from contacting customers to completing final sales? How can this time period interest you? This requires sales to have good communication and the ability to capture details. Face-to-face sales is a relatively direct way of communication. Face-to-face sales can clearly give each other a general understanding, leaving a good first impression is very important, which is convenient for better business in the future. Face-to-face can go directly to the subject and express what you want to achieve and do. It can be said that both sales have their own advantages. U u which do you prefer, dealing with existing old customers or dealing with new customers? Why? If a customer has been buying products similar to yours, but the price is much lower than yours, how can you convince this customer to buy your products? What qualities and skills can make you stand out from many salespeople? If you encounter such a situation: your products and services are really needed by a company, but many people in that company strongly demand to buy the same products with lower quality but lower price. What should you say when customers ask you for advice? Of course, this kind of product will bring some profits to your company in a short time, but for an enterprise that directly faces international competition, the key to competition depends on the company's brand. Poor quality products are the last thing customers want to see, which means that the company is damaging its image. Whether you have initiative in your work is a very important point to learn from candidates. Proactive people have the entrepreneurial spirit of constantly exploring new ways to solve problems. In the process of pursuing continuous progress, they will try their best to pursue innovative and imaginative new projects. Such talents will contribute to the long-term development of enterprises. Such employees will also bring new thinking and methods to enterprises and employees and solve the problems existing in enterprises. The following questions are mainly to assess the quality of candidates in this respect. Tell me when you do extra work. Why do you have to take on so much extra work? Do more, make fewer mistakes and learn the most. At the same time, you can enrich your work life. U please tell me an experience: you have obtained some hard-to-get resources, which are particularly important for you to accomplish your work goals. I've met many people, and most of them can make decisions. What did your predecessor do to help you improve your work creativity? Arrange and plan work items in advance and fully manage time. In your previous job, what company problems did you try to solve that had nothing to do with your job responsibilities? Computer network, telephone exchange, marketing, business operation, u, tell me an experience: when solving a difficult problem, you found a new method. Put yourself in the other's shoes, apply for science and technology funds in Longgang District, and find the superior person in charge. What are you most satisfied with your job? Take the initiative to arrange things for yourself so that others have nothing to say. Drive everyone's enthusiasm and let everyone do things with passion and vitality. What changes have taken place in your predecessor's work because of your efforts? There are many tacit understandings in the work, and the teamwork among employees in the department is obviously enhanced. The work is more rational. What do you think is a dangerous situation at work? You know this thing is wrong, but you are still doing it. When was the last time you broke the rules? It's impossible to say that I don't make mistakes at work, but I've never violated the company's regulations. If you do this job, how do you decide whether you need some changes? What experiences are most useful for your growth? How can you guarantee that you will have the same experience here? In order to control their emotions, take the initiative to do things, strengthen teamwork, and look at enterprises rationally, how can we get support and help from others and do things outside our own jobs? While doing these things well, let's talk about what benefits these things can bring to the people involved in this matter, what benefits they can bring to the family, and win-win. As a salesman, you will inevitably make some introductions in your usual work, which is different from other job-hunting self-introductions. Self-introduction of salesmen is very important, and people should pay attention to it, so I collected an article about self-introduction of salesmen. Then how do you know strangers? This is about introduction and self-introduction. Be kind and polite, such as self-introduction, be modest and don't boast. If you hold a leadership position, don't brag about your title when introducing you. You can only say that I work in a company. If it is necessary to let customers know your position in order to facilitate further negotiations, it is best to get your business card or introduce it with other people in the company. If the other person asks you directly what position you hold, you can say it directly. When the third parties introduce each other, they should pay attention to seeking truth from facts, master the sense of proportion, and don't brag, so as not to fall into an embarrassing situation. For example, if Zhang is a salesperson, he cannot be called a business manager. Blow the stick at will. Once the customer knows how good your product is, he will be suspicious. When introducing each other, the introducer should first say hello to both parties: "Please allow me to introduce" or "Let me introduce". Pay attention to the order when introducing. Generally speaking, young people should be introduced to older people, ordinary staff should be introduced to bosses or prestigious people, young people should be introduced to elders, and boys should be introduced to girls. Let me introduce you to Miss Zheng (Mr.) and Grandpa Zhang from Shenzhen Xingzhu Technology Co., Ltd. This is Miss Zhao, who has just arrived from Beijing. Let me introduce Mr. Li to you. Generally don't call one of them "my friend" when making an introduction, because it seems to imply that the other person is not your friend, so it is not very friendly and polite to others. If you don't know the customer and his name, don't ask "What's your name?" This is too abrupt. It's best to ask a third party, "Who's that in a suit?" When someone tells you, you can say, "Hello! If you have to ask the customer's name directly, you should be tactful, such as "I'm sorry, I don't know what to call you?" "How to find customers? First of all, it is very important to find and collect customer information in the company's daily marketing work, which is directly related to whether the company's marketing plan can be realized. Therefore, as the front end of marketing, salespeople should often collect customer information in their regions through various channels, fill in customer information files carefully, and pay attention to the development trends of these customers. When collecting customer data, customer data and information can be obtained through various channels. Common methods are: ★ Attend industry exhibitions to collect data ★ Collect enterprise information through industry newspapers ★ Collect through the Internet ★ Introduce leading enterprises through industry associations ★ Extract shopping mall brands ★ Introduce partners ★ Secondly, sort out customer information. ▲ In daily sales, the salesman fills in the customer information file according to the obtained customer data and information, and after being audited by the manager, it is entered into the company's internal customer relationship management system within 2 working days after the customer data is collected, and the company will appoint someone to send it to the marketing department the next day. ▲ After the marketing department receives the customer information file, the marketing manager designates a special person to sort out and file the customer information. Third, the processing and access of customer information. The first is the processing of customer data. ▲ In principle, the salesman is responsible for the management and business operation of the customer data collected by himself. When dealing with conflicts in customer business, in principle, the person in charge of the customer should be determined according to the order of records. The business manager has the final decision on the customer's business. ▲ The customer information collected through the company's marketing activities is distributed to the relevant salesmen by the business manager according to the principle of balancing the number of customers and giving consideration to the business ability. ▲ The new customer that the salesman is responsible for should communicate with the customer within one week. Otherwise, the manager has the right to transfer the customer to other people. The person directly in charge did not have the original customer record, so the manager decided to allocate it among the existing salesmen. The second is customer contact and visit. First: the way to contact customers for the first time ▲ On the basis of collecting and sorting out customer information, carry out marketing work for target customers and establish initial contact with customers. ▲ First of all, you can choose fax, e-mail, e-mail, website introduction, etc. Pass the company profile information to customers, and clarify the nature of the company's business, so as to arouse customers' interest and get interview opportunities. Minimize direct sales with strange customers by telephone, which is inconsistent with our business positioning. ▲ You can contact by phone to confirm whether the other party has received our promotional materials and agree on a meeting time. Telephone conversation should not be too long. ▲ You can also invite customers to participate in seminars, exhibitions and other activities by telephone. Second, the preparation of the company's promotional materials ▲ the company's image manual ▲ the first intuition site III. Visiting customers ▲ When visiting customers, you need to know the basic information of customers, including: ★ Know the position and name of the receptionist? Does the receptionist have the right to decide on future project cooperation? ★ Understand the current needs and problems of the target customers themselves? ▲ For large-scale or difficult-to-develop customers, if it is expected that the management consultant is difficult to sell independently, you can meet with the important leaders of the customers through the recommendation of the local clothing association, textile industry bureau or clothing company. Fourth: Visit requirements ▲ Before visiting customers, you should make a visit plan and objectives, fill in a customer visit form before visiting, and submit the customer visit form to the attendance manager after approval by the branch manager before leaving the office for a visit. ▲ Dress neatly when visiting. After meeting with customers, take the initiative to hand in your business card and introduce yourself. After a little greeting, we got to the point. ▲ Talk more about customers and less about yourself when interviewing customers. At the beginning of the conversation, we must create a relaxed conversation atmosphere, cut into the theme with industry problems and common problems, and show AA's understanding of industry professionalism, so as to gain the trust of customers. Try to attract customers to introduce the marketing status of the enterprise, especially the problems that customers are facing at present. I hope to shift the problem to the direction that we are capable of operating, and give priority to some sure schemes. ▲ When interviewing customers, assign someone to take notes carefully. Within 2 working days after face-to-face communication with the customer, the salesman should prepare the minutes of the meeting, and submit them to the customer after being reviewed and confirmed by the department manager. The salesman will record the details of communication with customers in the customer relationship management system. The details of telephone contact with customers are also recorded in the customer relationship management system. Fifth, do a good job of monthly work summary and report meeting.