Didi taxi drivers overcharged and complained about the trouble.

Complain after submitting taxi invoice information. If there is a phenomenon of detouring and charging more, a team or company will verify it according to the work order information and GPS information. (industry reference standard: refund one for the overcharged part and compensate two for the overcharged part)

After the passengers used the taxi software APP to travel by Didi (the original Didi taxi), they found that the driver achieved the purpose of charging more by detouring without the consent of the passengers. Passengers can complain to Didi customer service and submit corresponding evidence materials; If the audit of the Didi operator is true, the driver will be punished accordingly, but the fees charged by passengers are generally difficult to refund.

The official punishment for drivers who violate the rules is very severe: the first violation is 3 days, the second violation is 15 days, and the third violation will be permanently sealed. Didi Travel Operation Company mainly uses illegal deduction to restrain drivers' behavior, that is, it is necessary to intensify efforts to clean up the portal and better improve this platform.