Job Recruitment Website - Job information - Excuse me, what knowledge does the toll collector have in the written test? What is the content of the exam?

Excuse me, what knowledge does the toll collector have in the written test? What is the content of the exam?

Generally speaking, the recruitment examination does not involve professional knowledge. The main scope is Chinese, mathematics, foreign languages in Grade Two, and current affairs and politics in half a year. You can refer to the relevant columns of "Half-monthly Talk" magazine. The scope of the grade examination is limited to the relevant laws and regulations compiled by the expressway management department. Generally speaking, there should be toll collector training materials and workbooks to help you.

Requirements of toll collectors for expanding information superhighway;

1. Master excellent charging business skills.

Need to master excellent charging business skills. To develop, it is necessary to master the identification of various types of vehicles skillfully, and count, identify, change tickets and give tickets quickly in the process of charging, so we should constantly strengthen our study and strive to improve our ability. People often say "Do what you do, love what you do". Now that we have chosen the charging work, we must do it well. Don't have the idea of "muddling along" and keep working hard.

2. Adhere to the correct working attitude

We should adhere to the correct working attitude and high working enthusiasm. In charging, we often encounter some abnormal vehicles such as unlicensed, U-shaped and overtime. How to deal with special situations and explain them to drivers and passengers is a problem that every toll collector often faces. Correct working attitude and high working enthusiasm are effective ways for us to deal with problems. In the process of charging, we should implement the smiling service, so as to "greet every driver with a smile and say hello" and greet him seriously, answer questions and send him when he walks. Toll collectors also need to have a strong sense of responsibility.

3. dedication

Be dedicated. Since I chose paid work, I chose dedication. We will serve every passing driver with a smile and dedicate ourselves to those in need.

In a word, to become a qualified toll collector, we should not only have excellent charging technology, correct working attitude and high working enthusiasm, but also have a dedication to better serve the people and make contributions to society with our own practical actions.

References:

Baidu encyclopedia toll collector exam