Is it reliable to find a nanny at 58 Home?

Lin Binjie, the agent of 58 Home, deceived customers. Before signing the agreement, 58 promised to be super fancy, but after paying the money, the after-sales service was a mess. When I couldn't find the aunt, I asked for a refund. When I applied for a refund, I kept getting scammed. It was agreed that the refund would be available within 10 working days. When the time was up, I asked him when the refund would be made. The next time I say that the leader is not here, I will retreat when he comes back. I asked him a week later and said he needed the city manager's signature, and the money would be approved in just these two days. As a result, there was still no refund after a week, and today, more than a month later, there is still no refund. 58 customer service called to learn about the situation and went to ask the agent Lin Binjie. The customer service replied that Lin Binjie had just submitted an application for a refund today. I was asked to wait another 10-15 working days. If a company as big as 58 Daojia had people like this. 58 is a scam company.