The return of female college students was frightened by the customer service ghost. Is there no lower limit for Taobao customer service with low education?

I was angry when I saw the news, and felt that some businesses had gone too far. First, I'm probably scared enough about this female college student. Secondly, I think of some things I encountered in the bad reviews of online shopping.

Judging from whether this Taobao customer service is low-educated, I don't think so, because several undergraduate students around me are also doing Taobao customer service.

However, it is true that some Taobao's customer service education is low, because customer service is simpler than other jobs, and the threshold for some companies to recruit customer service is not very high, attracting a large number of people with low education to enter this industry.

With the development of e-commerce, many people think that opening an online shop is a way to make money. Nowadays, many people open their own online stores, and the owner does all the delivery and customer service by himself. Therefore, it can only be said that Taobao customer service will be lower than other industries, but it cannot be said that they are all low-educated.

Moreover, people will not have a lower limit for buying things online because of returning goods or giving bad reviews. I once saw a person exposed on the internet and was concerned by the seller because he gave a bad review on the internet. The seller also said that he would go to his house without canceling the bad review. Some also received the seller's shroud because they gave a bad review.

However, my own personal experience is relatively not so bad. About two years ago, I bought a sweater. After receiving the clothes, I found that the clothes not only have color difference, but also have poor quality, and the lines in many places are cracked.

I told the customer service that I wanted to return the goods, but the customer service manager ignored me. I was very angry at that time, so I gave it a comment and described the clothes truthfully. It wasn't long before I got a phone call saying that I bought a sweater from him. I gave a comment and asked if I could cancel it. You will give me some compensation.

But the request for return was not accepted, and then I said that if you don't give me a return, I won't cancel the evaluation. Finally, the customer service is not to be outdone, and don't regret it if you don't cancel the evaluation! I didn't care at that time, thinking that it was so far apart, what else could you do to me?

But it didn't take long for my mobile phone to receive several harassing calls, and it was a call every five or six minutes. At that time, I was still thinking that I didn't leave my phone number casually, so there were so many harassing calls. Later, my roommate heard about it and said that it must be a phone bomb used by Taobao shopkeepers to call you.

I bought a broken fan and gave it a bad review. This happened to me, too. Later, I canceled the bad review and my mobile phone stopped. When I heard my roommate say this, I remembered the last sentence of the customer service that I don't regret.

After this incident, I haven't been online for a long time and feel that these businesses are too chilling. It's the quality of your goods. If the clothes are ok, I won't give bad reviews casually. I hope that businesses will operate in good faith and benefit each other.

I am Zhai Xiaoyang, welcome to pay attention to WeChat official account: Zhai Xiaoyang, to answer your questions.