Summary of Annual Work of General Administration Department

Looking back on the work of the administrative department for one year, what is your summary of the department this year? The following is the Annual Work Summary of General Administration Department compiled by me for your reference only. Welcome to reading.

Summary of the Annual Work of the Comprehensive Administration Department (I) Over the past year, under the correct guidance of the company leaders, the Administration Department has focused on the key points of management, service and learning, paid attention to giving full play to the central role of the Administration Department, and coordinated all parties, making positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is now reported as follows:

First, strengthen basic management and create a good working environment for leaders and employees.

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work. For example, xx employees' personnel files, performance appraisal files, training files, female employees' health files and trade union members' files have been established. Send and receive xxx documents throughout the year, and timely handle official documents instructed by leaders without delay; Complete the mid-year and year-end statements and summarize more than xx copies; Adhering to the principle of careful calculation, the administrative department printed xxxx text forms throughout the year, saving printing costs 1 10,000 yuan; Organize and assist in organizing more than xx meetings, so as to be prepared before the meeting and recorded after the meeting; Received xxx tourists and received no complaints; Responsible for the collection of office supplies and the maintenance of xx computers and printers; Assist leaders in offering condolences and visiting employees xx times; Organize sports, reading, competitions and other activities x times. The Administration Department has done its duty to meet people and treat things, optimize the office environment, and ensure the quality of words. It has established a good image of real estate owners and played a window role.

Second, strengthen services and establish a good atmosphere.

Service runs through the work of the administrative department, and the core of the work of the administrative department is to do a good job of "three services", namely, serving leaders, employees and customers. Whether the service work is done well or not and whether it can satisfy the leaders, employees and customers is the basic standard to measure the work of the administrative department. Over the past year, we have worked around the center and strived to achieve three breakthroughs in service:

First, there is a breakthrough in active service. Highlight an "early", embody a "fast" and achieve a "good". "Early" is to change the passive tendency of leaders not to pay, not to do, not to talk, not to do, and strive to consider the key, difficult and hot issues of the company's work in the first place and service in the first place. In particular, the work of six senior government officials is planned, measured, summarized and proactive. "Fast" means advocating the spirit of doing it right away, quickly entering the role, quickly going deep into the reality and quickly feeding back information, which embodies the high efficiency of the administrative department and the scientific decision-making of the leaders. The daily work and temporary things assigned by the leaders are basically handled in time and fed back in time. This is what we ask of ourselves, and we should be clear about each day. "Good" means that the work you are in charge of can be completed with high quality, recognized by the leaders and satisfied by the employees. When assisting other departments, we also adhere to positive enthusiasm and do not go offside. The second is to make a breakthrough in highlighting the key points of work. In the work plan, 1-2 "key" tasks are highlighted every month, which makes the work focused and innovative, and changes the habit of "waiting for the leaders to arrange the work of the administrative department". The third is the breakthrough of innovation and work style. Constantly improve and innovate the working ideas and methods to meet the needs of rapid business development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism. Over the past year, the staff of the administrative department have worked overtime for many times to cooperate with the work of relevant departments. Vigorously advocate civilized office and set an example.

Third, strengthen learning and form a good learning atmosphere.

The key to the sustainable development of the company and the efficient operation of the administrative department lies in people. In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time and effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, cultivate their own self-cultivation, study hard, use quick wits, constantly supplement their knowledge in politics, economy, management and law, and further study the professional knowledge of the administrative department. Over the past year, I have worked out a study plan from strengthening my own study, and participated in training in office secretarial work, labor and capital, safety, company business processes, and continuing education in accounting. , effectively strengthened the consciousness of theoretical and business learning and formed a good learning atmosphere.

Four, earnestly perform full-time (part-time) duties.

1, the work of building a clean government, safe production and employee training is really related to the all-round development of the company, and the administration department is a full-time (part-time) post and earnestly performs its duties.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our company has been closely combining the optimization of personnel structure and the improvement of employees' quality with the development goals of the company, and regards it as an important measure for the company's sustainable development. Vigorously carry out the "year of improving the quality of employees", incorporate the training plan into the overall development plan of enterprises, and strengthen the training of employees' political theory and professional skills. The overall training rate reached 100%.

3. Human resource management: draft and improve the company's administrative management system, employee code, performance appraisal code, development reward code and other rules and regulations; Assist marketing department to complete personnel recruitment; Completed the personnel management of the company's personnel transfer in and out; Complete monthly and annual labor reports on time.

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although some achievements have been made, there are still many shortcomings, which are mainly manifested in the following aspects: First, because the administrative department has fewer people and more things, it often does everything very carefully, and subjectively hopes to complete every job, but due to lack of manpower and limited ability, it is impossible to do everything perfectly. Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making. Third, the implementation of the system is not enough. Due to the complexity of the company's situation and insufficient inspection at the grass-roots level, there is a certain phenomenon of attaching importance to system construction and neglecting system implementation. Fourth, the company's publicity needs to be strengthened. Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.

20xx years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!

Work Plan of 20xx Company (Assistant to Administration Department) Under the leadership of the Director, I basically completed the relevant tasks in 20xx. This year, I will, as always, according to the director's work arrangement, on the basis of last year's work, and in line with the guiding ideology of "multi-communication, multi-coordination, proactive and creative work", carry forward Huikang people's work style of "sincere unity, seeking truth and being pragmatic" and carry out 20xx work in an all-round way.

The work plan is formulated as follows:

(A) the establishment of human resources planning mechanism.

1. Assist the director to investigate and analyze the current human resource allocation of the company, and provide a basis for management's recruitment, overtime, rational allocation, staffing and posts, and personnel decision-making.

2, according to the company's development plan, put forward the corresponding human resources planning. (This is a working assumption, depending on the actual situation of the company)

(2) Recruitment and distribution:

1. Assist the director to establish a reserve mechanism and long-term recruitment channels for special talents (such as after-sales engineers, R&D personnel, overseas sales personnel, etc.).

2. Plan to establish a long-term supply relationship with key universities in China.

3. Collect and pay attention to the talent information of well-known domestic recruitment websites.

4. In practical application, improve the established operating procedures, processes and related forms of employee recruitment.

5. Assist all departments to implement recruitment.

6. Establish recruitment files.

Summary of Annual Work of General Management Department (II) Near the end of the year, the Spring Festival is approaching. Unconsciously, the work of 20xx is coming to an end. For everyone who pursues progress, it is inevitable not to do their own "inventory" at the end of the year, which is also a spur to themselves.

The past year was a busy and full year, and it was also a year when I started my job from unfamiliar to familiar. Little by little in this year's work let me keep learning and growing. Looking back on my work in the past year, under the correct leadership of the company's general manager, with the active cooperation of various departments and the support and help of my colleagues, I have always been strict with myself. According to the requirements of the company, I gave full play to the work function of literature serving the grassroots and assisting the government, and completed my own work. Although there was no vigorous victory, it experienced extraordinary tests and tempering.

I. Review of Work in 20xx

1, daily office management:

Administrative work is an area I am familiar with. As the person in charge of the administration department, I clearly realize that the administration department is the hub for the company to connect the preceding with the following, communicate with the outside world, coordinate the left and right, and contact the four parties, and is the center for promoting all work towards the established goals. Counting administrative work can be said to be complicated, including word processing, file management, document approval, meeting and activity arrangement, etc. Faced with a lot of complicated and trivial daily work, I strive to strengthen my sense of self-work, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes.

Administrative work closely revolves around the work priorities formulated at the beginning of the year, fully combines specific work practice, constantly develops work ideas and innovates work methods. Through nearly a year's work and study, my working mode has made a new breakthrough and my working style has also changed greatly. Now I will summarize the work of last year as follows:

1) Key control and internal management of administrative overall planning. Internal division of administrative work, front desk clerk management, office cleaning, data distribution and sorting, logistics, after-sales and maintenance supervision.

2) Do a good job in the daily work of company welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, office supplies, labor insurance benefits and other commodities of the company; Contact the office equipment maintenance cooperation unit; Negotiate preferential terms and gifts with drinking water companies; Compare the procurement channels of office supplies and find suppliers with high cost performance.

3) Love your job, be strict with yourself, and straighten your job. Carry out all work with the attitude of "modesty", "prudence" and "self-discipline" and earnestly perform their duties.

4) Do a good job of coordination. As the core department of logistics service and office coordination, administration plays an important role in straightening out the relationship between departments, improving management efficiency and ensuring upload and release. Over the past year, the administrative department has started its work with communication and coordination as the starting point. While doing a good job in organizing documents and meetings, we should pay more attention to cooperation with various departments.

5) Do a good job in the company's writing. Draft comprehensive documents and reports, take charge of the minutes and arrangement of office meetings, refine meeting minutes and main points, and implement relevant resolutions of the meeting; Earnestly receive, distribute and supervise the relevant documents of the company; Timely convey and implement the spirit of relevant meetings, documents and instructions of the company; Organize and file important documents and approvals of the company, and do a good job in filing management.

6) System construction. Cooperate with the general manager to further supplement and improve the original rules and regulations, including administrative personnel, finance, after-sales, business, etc., and formulate new rules and regulations according to the current situation of the enterprise to meet the needs of enterprise development.

7) Implement the personnel and labor management of the company. Organize and implement the company's labor personnel and employee attendance control and supervision, standardize labor contract management according to relevant personnel regulations, and do a good job in signing, dissolving and file management of labor contracts. Go to the labor management department to handle all the formalities of employment and payment of social security (endowment insurance, unemployment insurance and medical insurance) according to law. Reflect the standardization of the company and solve the worries of employees.

8) Organize and provide logistics services for meetings of directors and other departments of the company. Implement the pre-meeting preparation, meeting data collection and post-meeting meeting records, sorting and key refining and summary of various meetings.

2. With personal experience and teaching methods, assist the sales department to gradually establish and improve customer files and strengthen management.

3, strengthen their own learning, improve business level:

As the director of the administrative department, his own quality and working ability are the basis for determining whether the office can operate normally, the key to play the role of "connecting the preceding with the following, communicating inside and outside, coordinating left and right, extending in all directions", and playing a decisive role in promoting all work.

With the development of the times and the needs of the new situation, I feel the burden is getting heavier and heavier. My knowledge, ability and experience are still far from the requirements of the company and the work effect I want to achieve, so I dare not take it lightly and continue to study. Learn from books, from the general manager and other department leaders, and from your colleagues around you. On the whole, I think I have made some progress in the past year.

After continuous study and accumulation, I can handle all kinds of problems in my daily work with ease. The ability of organization and management, comprehensive analysis and coordination has been improved to a certain extent, which ensures the normal operation of all the work in this position. Be able to treat all tasks with a correct attitude and work hard to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, and have a strong sense of professionalism and responsibility, and actively strive to improve work efficiency and quality.

Second, the problems existing in the work

Since I took office, I have deeply realized that status comes from achievements, innovation improves efficiency, learning improves efficiency and narrows the gap. Looking back on the past work of the administrative department, although there are some innovations and achievements in the work, there are also some problems and shortcomings. Mainly manifested in:

1) The company is a brand-new environment for my life. Its original system, including colleagues' ways and means of doing things, requires a process of understanding for me. A lot of work is done and groped, so that it can't be done with ease, and the work efficiency needs to be further improved.

2) Sometimes we turn a blind eye to the shortcomings of some daily affairs, are not careful enough, are not sensitive enough, and some work is not well coordinated. In our future work, we should consider the problem more thoroughly.

3) There is still a certain distance between my management level and the company's efficient requirements. Department personnel management is not detailed enough. In the future, while striving to improve our own management level, we will pay more attention to the training of subordinates and further strengthen management.

Three. 20xx work plan

1, the promising xx year has arrived, which also brings new challenges. In the new year, I am determined to continue my study, seriously improve my work level, make every effort to contribute to the company's economic development by leaps and bounds, and strive to:

1) Strengthen your study and broaden your knowledge. Study hard professional knowledge and common sense of relevant laws and regulations. Strengthen the understanding of the development of the industry, and strengthen the understanding and learning of the surrounding environment and the same industry. Understand the overall planning and current situation of the company. Provide some basis and reference for the decision-making of leaders.

2) Based on the principle of seeking truth from facts, the superior releases information and the subordinate reports it. Keep abreast of employees' ideological trends, guide them correctly, strengthen communication, understand everyone's work progress and feed it back to the general manager, so that the company's supervisor and general manager can further arrange the delivery work on this basis and really be the assistant of the leader.

3) Pay attention to the style construction of the department, strengthen management, unite as one, work hard, and form a good working atmosphere for the department.

4) Adhere to the principle of "service" in the work, strengthen the quality of logistics personnel, improve work efficiency, continuously strengthen the sense of active service, give new meaning to office work, and continuously improve the support ability and service level of the administrative department to other departments. There are two major changes in service work: one is to realize the change from passive service to active service. Office work is sudden, accidental and passive. Therefore, when dealing with all kinds of work, we should plan ahead and increase the initiative of the work with the foresight and foresight of the work. The second is to realize the transformation from single service to comprehensive service and advanced service. Office services must pay attention to the comprehensiveness and initiative of services. We can't just provide a simple single service for leadership decision-making. Instead, it is necessary to move and discuss before the leadership makes a decision, pay attention to, care for and investigate during the decision-making, and summarize and recommend after the decision-making, so as to achieve proactive service in advance and the whole process.

5) Improve the execution in an all-round way and pay close attention to the implementation of decisions. Ensure that the company's decisions are fully and effectively implemented.

6) Abide by the company's internal rules and regulations, safeguard the company's interests and actively create higher value for the company.

2. Continuously improve the level of human resource management.

1) Do a good job in recruitment and employment to ensure the stability of enterprise personnel factors. Long-term enterprise practice tells us that the development of contemporary enterprises cannot be separated from six resources, namely human resources, material resources, financial resources, information resources, technical resources and cultural resources. Among these resources, the most critical and precious are human resources and human resources. Talent is the first capital of an enterprise. As long as there are high-quality people in the world, any miracle on earth can be created. In enterprise management, adhering to the people-oriented management concept is an effective way for enterprises to attract and retain talents, and it is also an important means to build a harmonious enterprise and enhance its competitiveness.

2) Clear job responsibilities, strict labor discipline and perfect performance appraisal system and method. It is detailed from four aspects: labor discipline, post performance, communication and coordination, so as to improve operability and provide effective basis for the evaluation and assessment of human resources.

3) Strengthen the optimization and innovation of organizational personnel structure to lay the foundation for promoting enterprise development. The organizational structure is further scientific and the personnel structure is further rationalized. In line with the principle of simplification, unification and high efficiency, we will rationally adjust the organization and strive to further flatten the organizational structure. Comprehensive consideration of personnel quality, work nature, information communication, corporate culture and other factors, scientific implementation of management process optimization, smooth horizontal and vertical working channels, design management scope and span, ensure the effective operation of the organization, rationally adjust the existing institutions, gradually optimize management levels, and establish a flexible organizational structure. Strengthening personnel quota management and improving work efficiency.

4) Strengthen the reform and innovation of salary system. Explore the establishment of a salary system and system consistent with the enterprise development strategy, refer to the labor market, take work value as the basis, take work performance as the guide, and take enterprise benefits as the premise, so as to stabilize the workforce, stimulate work enthusiasm and create high performance. In the design of salary system, based on posts, under the premise of clear and definite enterprise development strategy, scientific organizational structure and standardized post system, work and performance appraisal management are closely combined, and organizational pressure is transmitted to employees through performance appraisal, which activates the vitality of the whole organization and further improves the incentive and restraint mechanism for the simultaneous growth of employee salary growth and enterprise benefits.

5) Strengthen the innovation of talent introduction and training mechanism to create impetus for the sustainable development of enterprises. Introduce human competition and form a good internal competition atmosphere; Establish and improve the talent entry and exit mechanism. Strive to provide sufficient personal development space for employees, guide employees to establish the concept of common development with enterprises, and improve the utilization rate of human resources. Attach great importance to talent planning. Pay attention to giving priority to selecting talents from within, avoid brain drain from the source, and do a good job in introducing and reserving key talents.

6) Strengthen the innovation of employee education and training system, and build a learning and knowledge-based enterprise. As an administrative supervisor, we should make use of all favorable resources according to the actual situation of the enterprise, increase the training of all staff, and keep up with the requirements of work and post. Seriously implement the training demand analysis, and do a good job in the design and implementation of training. It will combine the realization of the business strategic objectives of the enterprise with meeting the personal development needs of employees. Focus on strengthening the training of changing the way of thinking and concepts, and passing on knowledge such as corporate culture and values. Unified planning and implementation. Therefore, the administrative work this year will focus on the systematic development of internal training.

3. Strengthen coordination ability. Coordination is a basic function of administrative assistance to leaders for effective management. In the current institutional setup, it is very common for a job to undertake multiple responsibilities. This problem, in which you have me, I have you, responsibilities are intertwined, and interests exist at the same time, is often an important factor that leads to differences and contradictions between departments. Therefore, further coordination is of great significance. In the coordination work, the administrative organ must stand on the height of the overall situation, correctly handle the interest relations between the whole and the parts, and finally realize the coordination and unity of the overall interests.

4. Cooperate with the financial department to control the cost of logistics, carefully review the reimbursement of logistics expenses, including the registration and statistical procedures of freight, and strictly follow the use standards approved by the procedures.

Four. Prospects and goals for the new year

The new year means a new starting point, new opportunities and new challenges. In 20xx, I will conscientiously sum up my experience, guard against arrogance and rashness, work hard and strive for greater achievements. With a brand-new work style, higher work enthusiasm and more dedicated work attitude, I devoted myself to all the work in the office. Start with small things and service, further strengthen housekeeping and logistics services, provide basic services for the company's overall development, and play its due administrative role for the realization of the company's annual overall work objectives.

The annual work summary of the General Management Department (III) is coming to an end. Looking back on the work in the past 20xx years, we can see the joy of fruitful results, the difficulty of tackling key problems with colleagues, and the melancholy when encountering difficulties and setbacks. Time flies, unconsciously, the hopeful 20xx year is approaching with the beginning of the new year. It can be said that the year of 20xx is a crucial year for the company to expand its market and develop continuously. We will summarize and review the important work of this department this year.

First, learn with an open mind and strive to form a good working atmosphere.

1. If the staff of the administrative department want to have strong working ability and maintain the efficient operation of the administrative department, they must "recharge" in time, effectively perform their duties and form a good learning atmosphere. In 20xx, I consciously strengthened my study, humbly asked for advice, constantly clarified my working ideas and summarized my working methods. On the one hand, I learn while doing, constantly master methods, accumulate experience, rely on my own post, and complete tasks quickly through observation, exploration and practice. On the other hand, colleagues are required to constantly enrich their knowledge and skills. With the help and guidance of leaders and colleagues, we have made continuous progress, found a breakthrough and grasped the key and difficult points of our work.

2. The core of the administration department's work is to do a good job of "service". Focusing on the central work, we have achieved the following three points in service work:

(1) changes from passive to active. Pay attention to the company's work and hot issues, and strive to consider first and service first. In particular, the management and control of canteens, warehouses, vehicles, office consumables and the maintenance of office equipment managed by the administrative department should be done in a planned way and measures should be implemented. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

(2) In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

(3) Innovation and breakthrough in working methods. In terms of working ideas and methods.

Constantly improve and innovate to meet the needs of the company's development, promote the work of the administrative department in by going up one flight of stairs, effectively change the service style of the administrative department, improve work efficiency and enhance service awareness.

Two, focus on the work, implement the management target responsibility system.

1, strengthen the responsibility system for safety work and fire control work, establish and improve the company's safety leading group, and establish measures such as safety fire inspection system, night patrol system and holiday duty system according to the company's specific conditions to ensure that the company has not had major safety fire accidents in 20XX years.

2, do a good job in the management of fixed assets, establish a file card, improve the maintenance records, and cooperate with the financial inventory once every six months. In daily work, manage fixed assets, maintain them in time and supervise their use.

3. The warehouse should establish a complete warehousing system, with the physical objects and bookkeeping personnel in parallel, supervising each other, and making an inventory with the finance every month to ensure that the accounts are consistent with the facts.

4. Cleaners check and score irregularly every week, and good rewards and bad punishments keep the company's cleaning work at a good level.

5. Maintain good external relations, and successfully complete the environmental assessment, review and qualification identification of the company's laboratories.

6. In terms of reception, complete the reception car without any mistakes, and at the same time complete the car use work of the company. The vehicle runs safely and is in good condition all year round.

Three. Main experience and gains

Looking back on this year's work, we have made some achievements. To sum up, we have the following experiences and gains.

1. Management is a service. In contrast, maintaining a good attitude, enthusiasm and sense of responsibility is the basis for doing this service well.

2. Establishing service consciousness, strengthening internal and external communication, keeping a correct position, actively intervening and handling various relationships are the basis of doing this service well.

3. On the premise of adhering to the principle of implementing the system and combining with the actual situation, handle it flexibly to achieve the reasonable disposal of "management and service, process and efficiency".

Fourth, there are shortcomings.

Generally speaking, there are still many shortcomings in the work, mainly in the following aspects, which need to be solved urgently:

1, learning new things is not enough, and I often do things by experience at work. I use my previous work routine to deal with problems, which shows that I have not been bold enough to innovate in my work and have not thought enough when dealing with difficult problems;

2. Because the work of the administrative department is always meticulous, we subjectively hope to finish every job best, but due to the limitation of ability and personnel, we can't do everything perfectly.

3. The implementation of the system is not enough. Due to the complicated departmental affairs and inadequate basic inspection, there is a certain phenomenon of emphasizing system construction and neglecting system implementation.

4. Lack of communication, insufficient understanding of part of the work of various departments of the company, and insufficient comprehensive analysis and judgment of existing problems, leading to one-sided work or deviation of work focus.

5, safety work is not in place, minor accidents still happen from time to time, and there have been two thefts in the office. It is necessary to strengthen publicity and improve the safety awareness of every employee.

Verb (abbreviation of verb) 20xx Work Plan of Administration Department

According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out 20xx work from the following aspects:

1, strive to improve the comprehensive quality of administrative office staff, strengthen business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.

2. In strict accordance with the company's requirements, strengthen the supervision and inspection of the company's employee's code of conduct and self-discipline in the office environment, implement various systems, and conduct random checks on employee's behavior etiquette and office area cleaning from time to time, thus creating a good office environment and order.

3. Always pay attention to safety and fire control. At present, the system and SOP in this area have been established, which need to be mainly implemented, constantly checked, hidden dangers found in time and rectified to ensure that no major safety accidents occur.

4. The efficiency and communication of daily administrative services need to be further improved. "Go more, see more, and check diligently" reflects the value of administrative work in details.