Why can Ctrip hotel order service complaints compensate a certain fee?

Because Ctrip will have an impact on hotel complaints, the complaints will be uploaded to the hotel management for investigation. Trip.comGroup is a comprehensive travel service company in China. Founded in 1999 and headquartered in Shanghai. It was listed on NASDAQ in February 2003 and on the Hong Kong Stock Exchange in April 20021. The Group provides all-round travel services including wireless application, hotel reservation, air ticket reservation, travel and holiday, business travel management, travel information and so on, and was once rated as "the largest travel group in China". On June 65438+1October 19, 2022, Hurun China Top 500 was released, and Ctrip Group ranked 1 14, with a value of 65438+20 billion RMB.