Supermarket training report

As people’s own quality improves, more and more affairs will use reports, and reporting has become an emerging industry. Before writing, you can refer to the sample essay first. The following is a supermarket training report I compiled. I hope it will be helpful to everyone. Supermarket Training Report Part 1

Life is a process of continuous trying, continuous summarization, and continuous innovation. After three weeks of practical training at the school's Qihang Supermarket, I realized that many things that seemed simple on the surface were actually far from what we imagined. The operation of a small supermarket includes business strategies, business directions, business goals, business purposes, etc., which are all worthy of our discussion and study.

1. Purpose of internship

Because of my major - the professional requirements of economic information management. At the same time, after all, because I am in school, I have very few opportunities to contact the society. In order to To increase our experience, knowledge and experience, we were asked to carry out internship work in the student supermarket.

2. Intern: xx

3. Internship time

December 12, xx - January 4, xx

4. Internship location

Qihang Supermarket

5. Internship units and departments

Operations department, purchasing department, warehousing department, network information analysis and release

6. Internship experience

1. Do things neatly and neatly, and at the same time be careful and careful

When I was in the operations department, my position was cashier. On my first night as a cashier, when there were few people around, I always secretly read the cashier's cheat sheet I made the day before. I knew it was familiar to me, but I was still so nervous that I couldn't control myself when I was actually doing the cashiering. is an error. After class, students swarmed into the supermarket, and soon there was a long queue in front of the checkout counter. My movements were really slow, and I was afraid of being nervous, changing the wrong money, making too many mistakes in cashier operations, and making customers wait too long. So on the first night, I didn’t dare to raise my head for fear of seeing A row of stares at me.

I have gradually become more familiar with the cashier work in the next few days, so I am no longer as busy as the first night. But this week’s work as a cashier in the sales department has given me the biggest gain: First, the cashier’s job is not as simple as we usually see. Everything is difficult at the beginning, and the key is that practice makes perfect; second, You really have to do things cleanly and neatly, your hands and feet have to be fast, and your brain has to move quickly at the same time. You also have to be polite to customers and have a friendly attitude to meet customers' service quality needs; finally, you have to be serious and cautious when checking out, because Money is involved, so you need to be more meticulous than usual. You must not make mistakes in cashier operations. You must pay attention to whether the amount received matches the change found to prevent mistakes in finding the wrong money or receiving the wrong money.

2. If there are no goods to be delivered, find something to do.

Because the operation department in the supermarket implements morning and evening shifts, so besides working as a cashier in the morning shift, When I have nothing to do after work, I will go back to the supermarket to work as a salesperson or tally clerk, thereby learning other operational requirements of the operations department. I think all members of the operations department must know how to load goods. No matter what your position is. Loading goods is one of the most basic operational practices of the operations department. The so-called "stocking up" is what we often say. To put it more simply, it means "replenishing goods". When the goods on the shelves are bought by customers, the shelves become empty. We have to bring the same products from the warehouse to fill the original seats. If there are a lot of customers in the supermarket, you can't just focus on replenishing the goods, but also focus on ordering. Of course, it's not always available. When the goods on the shelves are fully stocked and there are no customers, it is not good to be seen by the manager walking around in the aisles. It feels like I have nothing to do and am just messing around. Although we are only internships, everything is carried out according to the formal work system, so our identities in the supermarket are employees, and the teachers are managers and supervisors.

Therefore, when the goods are replenished and there are not many customers, we should find something to do: wipe the shelves. After the shelves have not been wiped for a period of time, there will be some dust. When customers see dusty products, they feel that the product is old and old, so they will naturally not buy it. Not only does this give a bad impression to customers, but the goods will not be sold. No one wants our stuff to fail to sell. In fact, there is another advantage of wiping the shelves: you can sit down! This is very good. Salespersons in supermarkets are generally not allowed to sit down. Who can stand for such a long time? Therefore, when there are no customers and there is no replenishment of goods, you can Wipe the shelves.

3. Learn to purchase and learn how to spend less money to buy more goods.

After the internship in the operations department, we came to the purchasing department. What the purchasing department needs to learn is the entire purchasing process, which mainly includes the following steps: first, draw up a purchasing plan, second, negotiate with suppliers, third, submit the negotiation results to the leader for approval, and fourth, sign after approval Contract, file and save relevant information. Fifth, assist stores in placing orders. Sixth, track the sales of goods. In my internship position, I was most exposed to the two aspects of communication with suppliers and submitting the communication results to the supervisor for approval. In the procurement process, "high quality and low price" is the essence of procurement work. Through negotiation and negotiation with suppliers, we try to purchase more low-priced and high-quality goods for the supermarket to better serve students. The operation and practice of this process require careful accumulation of experience and improvement of working methods. Improving work skills can help us achieve better quality and lower prices, thereby reducing our procurement costs.

4. The warehousing management structure must be clear and the warehousing work must be done well

The warehousing department is the department that I feel has the most tedious tasks. There is a lot of work in warehousing. What we learned mainly included receiving goods, filing and warehousing goods, pricing goods, paying attention to the storage and classification of inventory goods, etc.

In the process of receiving goods, the supplier delivers the goods into the supermarket. We have to learn how to check the order to see if our purchase order is consistent with the goods received; we learn to count and learn to Check the shelf life and production date. For products whose production date has passed a quarter of the shelf life, we will reconsider whether to continue to receive the product, or reject it directly. This is for the sake of our business interests and the safety of our food.

It is a simple yet complex task to archive the collected goods and put them into storage. We need to sample all the goods received and store them in the warehouse to check whether the prices of the goods we purchased have increased or decreased, and then based on this, we will change our selling prices based on the gross profit margin for the goods whose purchase prices have changed. , we also need to save the new purchase quantity of the goods, verify the inspection materials, and finally put the goods into storage.

In the inventory management of the warehousing department, the storage of items is different according to the attributes of different items. Different types of goods have different placement methods and locations. At the same time, it is also based on the location of the warehouse. Different products are placed according to the geographical conditions, so that the products are neat and orderly and easy to find, and it also makes it more convenient for the products to be shipped out of the warehouse.

5. Market research must be detailed, and data analysis must be practical.

The last step is our market research and data analysis. Among the arranged market research work, we have two surveys, namely the product variety adjustment survey and the business intelligence survey.

In the product variety adjustment survey, we designed a questionnaire and conducted a sample survey of more than 10,000 freshmen and sophomores in Nanhai Campus to find out what our school students think about Qihang. The supermarket’s product demand, product prices, satisfaction with service attitude, as well as various opinions and suggestions on the placement of supermarket products, etc. are then analyzed through data analysis of the collected surveys and written analysis reports to provide products for the supermarket. The adjustment provides powerful data to improve the unreasonable aspects of the supermarket.

In the business intelligence investigation, we go to other supermarkets to check prices, and then come back to compare them with the prices of products in our supermarket to find out the problems in the pricing of products in our supermarket. A supermarket is a business place and a place where our interests are related. Price wars exist between different operating entities in different places. This is indeed understandable.

We jokingly call ourselves “spies” when we go to other supermarkets to check prices. Regarding being a "spy", I have summed up an experience: you have to pretend to be a customer buying something, and you must look like it! Generally, supermarkets will not be suspicious of real customers. The most important thing is: you cannot copy the price with a pen. Using a pen to copy prices will not only arouse the attention and suspicion of the staff in the supermarket (such as store managers, salespersons, tally clerks), but also, supermarkets are generally equipped with surveillance cameras. If you are caught on camera, you will be caught. It's really hard to argue at that time. Assuming that our mobile phones have a recording function, we can secretly record the product names and prices. When we go back and continue our investigation, we can play the recording and listen to it again to know the pricing of the other supermarket's products. This method is quick and convenient when conducting investigations and can effectively prevent being caught. Although it will take some time to listen to the investigation report again when you come back to conduct the investigation report, overall, this is indeed a good method. Through the business intelligence survey report, we analyzed, compared and summarized the collected data to find out the shortcomings of our Qihang Supermarket, and readjusted our selling prices for certain products, so as to make Qihang Supermarket's operations more efficient. In order to improve it, make it more acceptable to students, and better serve our students.

7. Internship Suggestions

The three-week internship really passed quickly. After the internship, I no longer have the bad opinion of Qihang Supermarket. However, I still have suggestions for the operation of Qihang Supermarket.

1. I think Qihang Supermarket should consider moving its business location to the original Jiulong Supermarket. Or, open a branch supermarket in the original Jiulong Supermarket. First of all, I think the current location of Qihang Supermarket is not conducive to students on certain dormitory floors purchasing goods. Moreover, the entrance and exit of Qihang Supermarket are indeed not conducive to students' shopping. The procedures for depositing bags have become cumbersome due to entrance and exit problems. The restrictions on entrances and exits of supermarkets have really caused a lot of dissatisfaction and complaints from students. This has even caused students to not come to the supermarket to shop, but rather to go shopping elsewhere. To solve these problems, Qihang Supermarket should really reconsider the inconvenience of its own geographical location and consider solutions.

2. Qihang Supermarket should indeed establish a better product storage system. There are indeed some unreasonable places in the placement of products in supermarkets. For example, many students don’t know where the batteries are placed. Or, the purchase of breakfast bread is so close to the exit, but students are forced to go around all the way. It takes more time to enter from the entrance, store bags, buy breakfast, exit, and then turn back to the entrance to pick up your bags. Therefore, I feel that the placement and storage of goods really need to be carefully re-thought. consider.

8. Internship mood

Through the internship at Qihang Supermarket, I understood that there are helplessness and difficulties behind many things. If you are not a homeowner, you really don’t know how expensive firewood and rice are. We really We need to consider different problems from different places, learn to think from others' perspective, and come up with different ways to solve different problems. Supermarket training report 2

1. Purpose of internship

To try the taste of doing business and increase my experience. Because I am a science student, I need more experience and more experience. experience. After all, when you are in school, you have very few opportunities to interact with society. Taking advantage of such a festival during the summer vacation, let’s have a good time.

2. Internship time: xx7.18-8.20 xx

3. Internship location: xx supermarket

4. Internship unit and department: xx Group

5. Internship content

The scorching sun is shining. It is precisely because of this environment that it has inspired my determination to participate in social practice during the summer vacation. I want to see if I can survive in a harsh environment by relying on my own hands and brain. At the same time, I also want to learn more about society through personal experience in social practice, increase my knowledge in practice, and train myself. talents, cultivate your own resilience, and more importantly, test whether what you have learned can be used by society, and whether your abilities can be recognized by society. I want to find out my shortcomings and gaps through social practice. Due to family financial reasons, I cannot play and rest at home during the summer vacation like most of my classmates. I have to think about my living expenses for the next semester. I have been working in a supermarket since the summer after I graduated from high school. Since my performance was pretty good, my boss liked me, so it was natural for me to agree to work in his supermarket this summer. Before the holiday, I called the supermarket and asked the boss if he would like me to work in their supermarket. The boss wholeheartedly agreed and hoped that I would come to work. Of course I am very happy! Let’s stop talking and get back to the business. Before I went to work in the supermarket that year, an elder of mine told me: I should do more and talk less when I go to work! Although the words are simple, it is not easy to actually do it. As the saying goes: It is easy to be a bad person, but it is difficult to be a good person! As long as you do one bad thing, in the eyes of others, this person is a bad person! If you want to change your image in the eyes of others, you have to do countless good things, but it is not necessarily Can change. It is not an easy thing to create a good image in the eyes of many colleagues and cadres from the beginning!

Therefore, I personally formulated the following key points:

1. I will never break the rules of the supermarket.

As the saying goes: The state has national laws, and every family has family rules. Naturally, as a unit, there are corresponding regulations. Our supermarket has formulated many rules, such as: no hanging around, no chatting, no carrying mobile phones with you, etc. The so-called "not allowed to change jobs" means that you are not allowed to leave your post without permission. Each of our tally clerks has his own position - belonging to each shelf. For example, if I work in a department store, I can't just walk to the food side, and people working in the food department can't just walk to our department store. The food section is relatively large and is divided into three parts: beverages and freezers, biscuits, and snack foods. Why can't you just drop by at will? In fact, it's like this: In our countryside, customers are not as high-quality as citizens in big cities, and customers often steal things. If we leave our posts casually, then no one will be watching the shelves here, and things will easily fall out! Similarly, "no small talk" is similar to this reason. For example, the Internationale's tally clerks are together when they have nothing to do. If you make small talk, then no one will look at the goods, and if something is missing, it will be a loss! Also, "You are not allowed to bring your mobile phone with you." This rule seems strict, but there is actually a reason for it. In the past, colleagues in the supermarket would send text messages to each other at work, not working seriously, and no one would look at the goods. Therefore, the manager later made a rule: You cannot bring your mobile phone with you! You can bring your mobile phone to work, but you must leave it in the office. Everyone still understands this rule very well. After all, you have to look like you are at work, and the supermarket's revenue is closely related to your own income. Of course, there are many rules, such as: no smoking at work, no sitting down, etc. I can basically abide by all the rules consciously. I think these are the most basic and must be followed of course.

2. No matter who it is, they will be there whenever called.

Working as a tally clerk in a supermarket is sometimes very busy. Especially Monday, Tuesday and Wednesday, these three days are the checkout days. Many suppliers deliver goods on these days and then check out at the same time. Sometimes, several suppliers arrive with goods in a row, and it becomes very busy at this time, with many goods being unloaded at the receiving area. There are only a few people in the receiving area that are too busy.

One aspect is that I have high ambitions and low abilities, and my own quality has not reached a certain level. The fifth aspect is that I have not given myself a good position and have not found my position correctly. Summarizing the lessons of previous failures and positioning ourselves correctly, it is just a social practice that as long as there is work and food to eat, I will do any hard work. So I found a restaurant. The boss saw that I was tall and strong, so he asked me to be the waiter. The next day, I started my summer social practice life. At the beginning, I was extremely mentally unbalanced. I thought about how I had read so many books since I was a child, and my family had spent so much money on raising me up, but now I could only serve the dishes. Rui was also a student union cadre in school and had some social skills. The psychology apprentice was a little disappointed. In addition, the foreman of the food department had an elementary school education and was still dictating to me. It was indeed very uncomfortable psychologically. However, people always have to adapt to their own bottom-up environment. I don't want to be unable to continue working at the beginning. If it doesn't work, I must persist. To make your work easy in your own working environment, you must first improve your relationship with your leaders and colleagues. So I had to avoid its edge for the time being. Get familiar with your work environment as soon as possible. During breaks, I also took the initiative to ask our leaders and colleagues for advice and learn from them humbly. I remember the foreman said to me: "What I see about a person is not about his academic qualifications or diplomas. The key is to see what the person does. Are you diligent and down-to-earth? I know that as a college student, you are often ambitious and want to do big things, but you must not underestimate doing small things. Big things are accumulated from small things, and the ability to do big things is also accumulated from the ability to do small things. If you don’t accumulate small streams, you can’t become a river; if you don’t accumulate small steps, you can’t reach a thousand miles.” He pointed out many mistakes and shortcomings in my work, and I always asked the foreman humbly.

6. Practical gains:

1. Service attitude is crucial.

As a service industry, customers are God and a good service attitude is a must. If you want to get more profits, you must increase sales. This requires us to think about what customers think, be anxious about their needs, improve service quality, use polite and civilized language, be warm and considerate in hospitality, and try to meet customer requirements as much as possible.

2. Innovation injects new vitality.

Innovation is a relatively popular word, and doing business also requires innovation. Provide different products according to different levels of consumers. There were much fewer products last year than this year, especially pork, fruits, vegetables, etc. These new year goods were not available last year. Probably because it wants to be in line with RT-Mart, the supermarket giant in Zhangjiagang.

3. Integrity is the foundation of success.

The purpose of Shagang Supermarket is a couplet: Your presence is my greatest honor. Second line: Your satisfaction is my greatest wish. Hengpi: Integrity is the basis. Honesty is undoubtedly the foundation of survival for business people. If there is no integrity, bankruptcy will happen sooner or later. Integrity, my understanding is that people must be honest with others. Only by being sincere can we get a good reputation.

7. Practice Summary After more than a month of practice, I have increased my knowledge and learned a lot of principles of life. It also made me more aware of my own shortcomings and shortcomings, so I will do my best in the future. Strictly demand yourself in your study and life, improve your own quality, and work hard to learn your professional skills.

Postscript: For those of us college students who are eager to find a job, keeping in mind a few things will help us successfully enter the job.

1. Check the intermediary qualifications. Before entrusting an intermediary agency to introduce you, you should first check whether there is a business license issued by the Industrial and Commercial Bureau and an original employment agency license issued by the labor department, and whether the office address is consistent with the certificate. At the same time, you can also check whether the company's sign is eye-catching, whether the office equipment is complete, The working status of office staff, etc., to determine whether the intermediary is trustworthy.

2. Don’t spend money easily. Don't hand over money to intermediaries or employers easily. Ask more about the situation before paying. Most of the companies that don't know any questions and are in a hurry to collect money are "black enterprises".

In addition, you can also judge the credibility of the position from intermediary advertisements. The more "perennial recruitment" or "high-paying urgent recruitment" position, the more careful you must be, and do not pay easily when applying.

3. Sign the contract. If you apply successfully, you should sign a labor contract with the part-time unit and determine your rights and interests in writing. College students working part-time during holidays are part-time workers. The most important thing in the contract is to stipulate specific working hours, determine the amount of wages, and the time and method of wage payment. Please refer to the labor contract for specific terms.

4. Don’t trust job recruitment information (advertisements) on the roadside.

5. Refuse the temptation of high salary. There is no pie in the sky, and there is no free lunch in the world. Although a high salary is tempting, you must be clear about your own conditions and strengths to see whether you can create good benefits for the employer and whether you can be worthy of the "high salary." If the answer is no, you have to ask a few more questions in your mind: Why would they hire me? The more careful you are, the less likely you will be deceived. To summarize my social practice activities during this period, although it is my first social practice, I think it is a successful, useful, and beneficial social practice. This will be of great help to my future studies. of. Remember: don’t complain about how dark this society is and how wrong people are. Because this society will not change because of your complaints. You can only adapt to this society by yourself! Supermarket Training Report Part 3

1 Training Purpose

Through this commodity circulation training, I understand and become familiar with supermarket logistics and warehousing , marketing and management and other related knowledge. Combine theoretical knowledge such as computers, marketing channel management, databases, logistics, marketing, and economic management with practice, and test them in practical training to improve your professional abilities and skills.

2. Practical training time and training location

Practical training time: June 11, XX - June 15, XX

Practical training Location: Economic Management Building, xx Supermarket

III. Main content of practical training

(1) Practical training Introduction to Renrenle:

Renrenle Chain Commercial Group Co., Ltd. , established in April 1996. In XX, it entered the forefront of large-scale commercial chain enterprises in Guangdong Province. In XX, it ranked 18th among the top 100 chain stores in China and entered the top 500 Chinese enterprises. As of December XX, Renrenle has operations in more than 20 cities at or above the municipal level across the country. There are 81 stores, more than 100 contracted stores, more than 18,000 employees, and annual sales in XX exceeded 10 billion yuan. It was successfully listed in Shenzhen on January 13, XX.

(2) The specific process of the practical training

On June 11, on the first day, we conducted a mobilization start in the classroom of the Economic Management Building, divided into groups, and explained the practical training. training schedule, etc. On June 12, we took the school bus to Renrenle Supermarket in Shiqiaopu. The teacher led us, and then the supermarket arranged two people to lead us to visit the overall situation of the supermarket. We became familiar with the logistics, store displays, and warehousing of the supermarket. wait. On June 13, we searched for relevant information about Renrenle Supermarket on f404, and the team members searched for relevant sections respectively. On June 14th, we summarized the information we found, and then compiled some photos taken at Renrenle Supermarket and made a ppt to prepare for the speech on the last day. On June 15th, we summarized Report, the students in the class explained the learning and experience of this practical training for each group according to the groups they were divided into, and finally the practical training ended perfectly.

4. Training summary and suggestions

(1) Summary of practical training work

During this week of training time, from the perspective of supermarket logistics , marketing and other confusing situations, through collecting information online and on-site visits, from the most basic acceptance of supplier products to cooperating with the head office to improve some work of the receiving department and other related work practices, I have gained a deeper understanding of supermarket logistics. , have a relative understanding and familiarity with marketing, warehousing and management-related knowledge.

Some understandings and experiences of picking now are summarized as follows:

(1) Supermarket warehousing is a big subject. For example, it is necessary to maintain a certain inventory of goods to ensure that there will be no shortage of goods in the store, and to prevent overstocking. Excessively increasing the pressure on the warehouse may lead to a backlog of goods, and increase the occurrence of impending expiration of goods due to not being discovered in time. This will increase the company's loss rate and increase the company's operating costs and losses. However, the warehousing of Renrenle Supermarket has certain safety issues, because their supermarket shelves are very high and it is very inconvenient to pick up the goods.

(3) All departments in the supermarket are core departments. Through clear division of labor and coordinated work among various departments, they can provide customers with high-quality services, perfect shopping environment experience, and ultimately increase supermarket turnover. The final income of the retail industry comes from turnover, which is also the material guarantee for enjoying the shopping environment. The performance of each department ultimately affects the sales performance of the supermarket. For example, goods must first be inspected by the receiving department, which accepts good quality goods and enters them into the system based on product barcodes and other related information to provide relevant information for finance and cashiers, etc. Secondly, the products are put on the shelves and discharged by the merchandise department in accordance with relevant knowledge and regulations, while ensuring the hygiene of the mall and providing a comfortable shopping environment. The operations management and control department inspects the products to prevent problems with product quality or pricing. The promotion department, according to the arrangements of the store manager, holds some promotional activities to guide the flow of customers. When a customer purchases a product, it is the job of the cashier.

(2) Experience and gains from graduation training

Gains in relevant knowledge: I went from being unfamiliar with supermarket logistics, warehousing, marketing, management, etc., to being familiar with these relevant knowledge understanding and familiarity. As well as further learning and strengthening of relevant knowledge, such as databases, management, logistics, computers, financial accounting, marketing channel management, etc.

A clear sense of life goals. Through this practical training, I have improved in other aspects of myself, such as communication, eloquence, work, psychology, etc., but the biggest gain is that I have a clear understanding of I learned about my own strengths and weaknesses, as well as how to plan my time, work, and life, which made many of my goals clear.

For me personally, I think this team cooperation is very important. No matter what we do, as long as it is related to the team's work, it requires the efforts of each of our members. I think this time we Very successful. The "four" team did a great job and hope they can work together to complete various tasks in the future.