Zhongtong manual customer service

Contact information of Zhongtong manual customer service: dial 953 1 1 and press "0" to enter the manual service.

First of all, you need to call 953 1 1, which is the customer service hotline of ZTO Express. After the connection, according to the automatic voice prompt, select the corresponding operation option. You can press the "0" key to enter the manual service. If you encounter problems, this option can help you contact customer service personnel, who can provide you with personalized solutions.

If you need to inquire about the specific express delivery information, you can also call 953 1 1 and choose the corresponding operation options according to the voice prompts. For example, you may need to press "1" to select the inquiry service, and then enter your courier number to inquire about your courier status and specific information.

This special line will be open to customers all year round, and the whole network will be implemented uniformly, effectively solving the problems of busy lines and busy telephones, and providing customers with a standardized and smooth express service experience.

Brand advantage

1, huge commercial base

After more than ten years of operation, Zhongtong franchisees have accumulated a large number of customer resources all over the country, and the huge express delivery business in the hands of these customers is the natural customer base developed in ZTO Express.

Under the guidance of the "Made in China 2025" ten-year action plan and the policy of deep integration of logistics industry and manufacturing industry, ZTO Express actively explores the integrated development model of logistics industry, manufacturing industry and service industry, and strives to build a deep integration project of service industry and manufacturing industry.

2. Strong market competitiveness

By the end of 65,438+in February, 2023, there were more than 2 1000 service outlets, more than 5 100 direct network partners, more than 80 distribution centers, more than 9,600 self-owned transport vehicles, and the coverage rate of districts and counties reached 99%.

In recent years, ZTO Express has continuously attached importance to digital, scientific, intelligent and green development, continuously increased investment in new equipment research and development, further tapped its own value, empowered its partners, and provided more convenient, high-quality and accurate services to customers.

Reference to the above content: Baidu Encyclopedia -ZTO Express