Hello, everyone, I am the head of a handbag factory. Now I want to step forward as a workshop supervisor, but I haven't done it and I don't know that I will face a job when I apply.

As a supervisor, do you know how to communicate?

If you want to manage yourself well and improve your competitive advantage quickly, you must realize that managing yourself well is to develop your career. In the process of managing people, it is necessary to use communication skills to resolve different opinions and opinions and establish * * * knowledge. When * * * knowledge comes into being, the charm of this profession naturally emerges. Mr. Iacocca, who is famous for "turning defeat into victory", was originally introverted, cautious and timid. Later, he made up his mind to turn himself into a persuasive, communicative, responsible and decisive person through thorough transformation and expert training. It can be seen that the cultivation of good communication skills and interpersonal relationships is not all innate.

In the process of managing "people", we certainly have the opportunity to learn communication skills, so we should seize every opportunity to learn. The more opportunities, the greater the probability of success. Here are some codes of conduct for effective communication:

First of all, a confident attitude

Generally, people who are quite successful in business don't follow the trend or follow Nuo Nuo, but they have their own ideas and styles, but they seldom shout, abuse others or even argue. They know themselves very clearly, and they have confidence in themselves. Their similarity is self-confidence and they have a happy life. Confident people are often the best communicators.

Second, be considerate of other people's behavior.

This includes "understanding each other" and "expressing yourself". An entrepreneur surnamed Zhang said: The so-called understanding means putting yourself in others' shoes and understanding each other's feelings and needs. When we want to show our understanding and concern for others in the process of running the business of "people", we have to put ourselves in others' shoes. Because of our understanding and respect, the other party is relatively considerate of your position and goodwill, so make a positive and appropriate response.

Third, prompt the other party appropriately.

If the reason of contradiction and misunderstanding comes from the forgetfulness of the other party, our tips can make the other party keep its promise; On the other hand, if the other party intends to break his promise, it means that we have not forgotten things and hope that the other party will keep its promise.

For example, we invite friends to our party. Before the party, you must call again to confirm the time and place and remind your friends that we have not forgotten and attached importance to this appointment. If the promise is confirmed, we can repeatedly tell each other that we attach so much importance to this date and hope to keep the original agreement.

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The seven most attractive key abilities in an interview

Finding an ideal job is the greatest wish of college graduates, and entering those well-known large enterprises is the dream of the majority of graduates. How to deal with the interviews of these enterprises has become the most concerned topic for graduates.

The interviews of these famous enterprises often have certain procedures, which are by no means hasty. Therefore, we must be prepared to be invincible. In order to obtain relevant information before the interview, several methods are often used: 1. Make full use of interpersonal relationships, communicate with brothers and sisters who have entered the company in recent years, and predict the direction of interview topics; 2. Inquire about the information of the enterprise, deeply understand the corporate culture characteristics of the enterprise, contact the current situation and predict the examination questions by yourself; 3. Use network resources, log on to the corporate website, and inquire about relevant information and interview topics. Judging from the current situation, the most common and effective way is to expect graduates to consult relevant information.

Interview questions are often closely related to the corporate culture and key concerns of each company. We can make the following summary:

* Loyalty: Faced with job-hopping, enterprises tend to attach importance to students' views on loyalty. In particular, some large state-owned enterprises pay more attention to employee loyalty. In a recent recruitment of Konka Group, the interviewer asked the question "Please analyze which is more important to the enterprise, professional skills or loyalty".

* Practical ability: While paying attention to students' academic performance, a considerable number of enterprises attach great importance to the practical experience of candidates. For example, General Electric (China) Co., Ltd. (GE) said that what they want to recruit is not a simple "learning machine". Internship, part-time job and tutor experience during school are all good opportunities to accumulate social experience and should be valued by enterprises.

* Team spirit: Large-scale well-known enterprises often attach great importance to the team spirit of employees. For example, the relevant person in charge of the human resources department of Lenovo Group said that the company especially welcomes candidates with teamwork spirit.

* Innovative spirit: For large enterprises, without continuous innovation, they lose their vitality. Therefore, it is also important to examine whether candidates have innovative spirit. For example, Lenovo Group attaches great importance to the innovative spirit and ability of candidates in the interview.

* Degree of recognition of corporate culture: In the recruitment process, enterprises often consider whether employees can recognize and adapt to corporate values and corporate culture, which will determine whether employees can serve the enterprise well. Sony, for example, takes whether employees can adapt to Japanese culture, especially Sony's corporate culture, as the key assessment content in the recruitment process. In the recruitment of general electric company, it is also necessary to see whether students like and agree with GE's values, that is, "adhere to integrity, pay attention to performance, and are eager to change."

* Interpersonal communication skills and good communication skills: For example, Sony takes interpersonal communication skills as the key assessment content, and the human resources manager of Bi Bo Management Consulting Co., Ltd. revealed that Bi Bo attaches great importance to students' communication skills in the recruitment process, because as a future consultant, candidates must have the ability to communicate and coordinate with customers.

* Attitude and learning ability towards new knowledge and new ability: A person in charge of an enterprise said that recent graduates often do not have the ability to directly conduct business operations, and basically all have to undergo systematic training, so learning ability and thirst for knowledge should be the focus of investigation. Many enterprises adhere to this principle. General Electric's public relations director said that the company didn't care much about the gap between the fresh graduates and the company's requirements, because they were very confident in their training system. As long as you have a strong thirst for knowledge and learning ability, you will stand out through systematic training, so these two assessments are very important in the interview. In addition, UT Starcom, L 'Oreal, Ernst & Young ... all say that enterprises attach great importance to whether they have good learning ability and strong thirst for knowledge.

With the increasingly fierce competition in the workplace, interview has become a science, and new interview topics and interview methods emerge one after another. In the interview, Shanghai GM introduced a new idea of situational interview, that is, according to the possible position of the candidate, a set of test items similar to the actual situation of the position was compiled, and the subjects were arranged in a simulated real working environment, asking them to deal with various possible problems, so as to test their psychological quality and observe the leadership ability of the candidate. Shanghai GM also extends scenario simulation to the selection of skilled workers, such as evaluating the agility, quality awareness, operation order and behavior habits of candidates through gear assembly exercises. Which is better or worse, obviously.

If you want to work in a famous enterprise, in order to realize your life value, interview is a hurdle you must pass, so that you can know yourself and know yourself. I believe that as long as you have a clear understanding and accurate positioning of yourself and a deep understanding of the situation of the enterprise, you will definitely stand out in the interview.

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In addition, the details determine success or failure:

For job seekers, the most important thing is the details, especially those who enter the interview. Among the structured interview techniques, there is a method called "look, smell and ask", among which "look, smell and ask" should also be said to be instructive to job seekers. Looking forward means that the interviewer should pay attention to the applicant's physique, face shape and movements; Smell means that the interviewer should pay attention to the tone, speed and intonation of the candidate. These are small details, and if job seekers notice them, they will undoubtedly add weight to their job search. If you keep tiptoeing when applying for a job, it means you are anxious or impatient; When you talk, look around and don't look at the interviewer, which means that you don't trust yourself enough, are uneasy or are lying. These behavioral psychological analyses are applied by many interviewers to the assessment of recruiters, and they are also small details that are not usually noticed. So if you pay attention to all the details and do well, then your advantages will be highlighted and you will win the ideal position just around the corner.

Finally, I wish you a successful application!