What should I do if I am cheated when I join the lighting franchise in Guzhen? How should I file a complaint?

Recently, I have seen many cases where victims of lighting franchise fraud have complained online about Happy Family defrauding entrepreneurs of their hard-earned money. Lighting franchise scams have been around for a long time and are so blatant that it’s shocking.

The central government calls for mass entrepreneurship and innovation, especially young people who have just graduated from school and are not experienced in the world. They resolutely responded to the government’s call and joined the ranks of mass entrepreneurship. When they started their first business, they fell into the franchise scam of Happy Family. , before starting a business, he was heavily in debt. Not only does it cause a serious blow to confidence in future life, but it also creates doubts about the party's call, no longer trusts society, and even the idea of ??revenge against society.

The lighting franchise fraud of Xingfu Shijia goes against the central government’s policy of mass entrepreneurship, undermines the honest society, and disrupts the economic order. It has suppressed young people's entrepreneurial enthusiasm, destroyed a group of young entrepreneurs, shattered the entrepreneurial dreams of countless young people, and created a group of people who are resentful of society. If this kind of criminal behavior is not exposed and stopped, it will cause immeasurable harm to society. If the local government blindly condones fraud, protects illegal enterprises, allows them to treat fraud as a profession, use fraud as a means of economic development, and use the hard-earned money of people across the country to prosper the local economy, the ancient town will become a paradise for scammers and serve the whole country. Disdained by the people.

The methods of Xingfu Shijia and other lighting franchise frauds are very similar

1. Use the website to make up nonsense and make false propaganda.

The scammer’s website pretends that a company with no manufacturing capabilities is a well-known lighting company in Guzhen.

Top ten brands in China's lighting industry, LED lighting expert, originating from Hong Kong, five-star quality, energy saving and environmental protection, all high, medium and low grades, the lowest supply price in the country, CCTV focused brand promotion, China 315 Integrity Enterprise etc.

After investigation, the company’s registered capital was 10 million yuan. The actual investment was only 900,000 yuan. A typical leather bag company. The brand of Happy Family is owned by Hong Kong Happy Family and has nothing to do with Guangdong Happy Family.

The company only has an exhibition hall, no production workshop, let alone any R&D institution. The products are all outdated and obsolete products collected from the market. The products seen in the exhibition hall are basically out of stock. All propaganda is false. 2. Invest money to delete negative news. The company has always been committed to fraud. Hundreds of people have been deceived. Of course, there are many complaints. New investors will of course pay attention to whether the company will deceive people, whether it is a scam company, and whether there is anyone. Complain when you search the web. It is difficult to find relevant complaint articles, and you may assume that it may not be a scam. In fact, many complaint articles were deleted by them as soon as they were published. Recently, we have been paying attention to articles in this area for a long time, and found that many articles can no longer be found after they appear for a day or two.

3. Warmly invite you for a field trip

As long as you leave a message on the scam website, they will take the trouble to invite you for a field trip. If you are hesitant, they will promise to reimburse you for the round trip. Fare etc. When you come to the ancient town, they will send a car to pick you up, and the business manager will take you to visit the exhibition hall. The products in the exhibition hall are indeed good, with many varieties and novel styles. What is even more attractive is the low price. As long as you point out a lamp at random, they can quote you a price casually, and the low price guarantees your satisfaction. Some customers may ask to see the production workshop, etc., but they will move to a distant suburb on the pretext of environmental issues. Therefore, ordinary people can only see the products in the exhibition hall. In the past, most people would receive an electronic quotation, which was similar to a verbal quotation. Customers would naturally recognize that this was the manufacturer's price system.

Four. Only signing a contract does not allow you to select the goods, and does not give you a price list

Under the temptation of attractive prices of products and the sweet words of business personnel, many people will impulsively sign contracts. and make payment. The contract is a standard contract they have prepared in advance. Most people state their requirements during negotiations and do not dwell too seriously on the text of the contract. Generally, they will promise that if you pay 30,000 yuan, you will get 40,000 yuan of goods, and if you pay 50,000 yuan, you will get 70,000 yuan of goods. They will play tricks on the contract, writing the payment for goods as investment money, and writing the goods shipped as free products.

There is only one person in the finance office who collects the money. The collection account is a private account and the money does not go into the company account at all. One of the payees is named Wang Mancun and the other is named Zhang Julin. The account banks are Agricultural Bank of China, ICBC, China Construction Bank and Postal Savings Bank. After payment is made, they will assign a little girl to take you to select goods in the exhibition hall. She will only register the item number, not the quantity and unit price. After selecting for a while, the girl will tell you that you can’t finish the selection at once, so you can take your time at home. They don't provide you with a paper price list, but tell you that they will give you a product selection platform, so you can choose by yourself on the product selection platform.

At the request of individual people, they will open the product selection platform for you to take a look. After paying the payment, most people can only go home and wait 3-5 days before someone from the manufacturer will issue an account number.

The contract was signed and the payment was made, but the customer did not specify the type and quantity of the goods he wanted.

5. Market price supply, the price will increase exponentially once the contract is signed

After the contract is signed, the manufacturer will send you to the station. You will feel very enthusiastic. In fact, when you leave the ancient town, they I felt a lot more relieved. When you receive the product selection platform, you will see that the goods you originally selected in the showroom are basically not available. If you call, they will tell you that they are out of stock, and you will have to wait. You have no choice but to choose on the product selection platform. When you carefully select and submit it to the manufacturer, wait another 3/5 days. They will call and say that some parts are out of stock. Should they send the existing ones? If you are in a hurry and want the goods, you will usually agree and the rest will be sent later. When you receive the goods, you are usually surprised. The goods worth 40,000 yuan are less than 5 cubic meters. When you open the package and find the delivery list, you will be stunned. It is actually supplied at market price. It is three times higher than the supply price on the product selection platform. Moreover, the goods are all single pieces, and there is only one piece of each variety. After careful inspection of the goods, I found that they were all products with old styles and serious quality defects. Some were "three-no" products, and some had outer packaging from Xingfu Shijia and inner packaging from other manufacturers. The goods were incorrect and the prices were extremely high. At this point, all the customer's hopes are dashed. I completely understand that I have encountered a scam company.

6. Pushing the envelope in every possible way, delaying customer rights protection, and profiting from no refund or less refund

The dealer will call the account manager again, and they will refer it to the after-sales department. I will tell you that this is how the company stipulates. If you want the goods, you must make another payment.

Some of the goods received by customers are assembled with fewer accessories, and some test samples have damaged light sources or damaged glass parts. If you ask the company for accessories, they always have no goods. I'm trying to figure it out, but I may not be able to send you accessories for two months. The original promise of unconditional returns and exchanges and free accessories were all empty talk.

After being deceived, most customers rose up to defend their rights. Some published articles on the Internet about their own experiences of being deceived, warning other entrepreneurs to be more vigilant and not to be deceived again. Some called the Zhongshan government hotline 0760-12345 to complain, some chose the public security to report the case, some complained to the Zhongshan Quality Supervision Bureau, some directly called the mayor’s office phone to report, some called the Guzhen government’s office phone, the Guzhen Comprehensive Management and Stability Maintenance Center Call, complain and report through multiple channels, and some contact the media to provide news clues. The victims believe in the party, the government, and that justice will eventually defeat evil.

The Municipal Industry and Commerce Bureau received complaints from victims and actively investigated and dealt with them. The Industry and Commerce Bureau determined that the enterprise that committed the fraud "took advantage of the contractee's lack of knowledge of contract laws and regulations, set traps in the contract terms, and unclearly explained important terms and matters, inducing them to sign a contract and collect agency fees (investment funds), and become the company's lighting equipment The special dealer contracted and promised to give away products and opening supplies worth the agency fee (investment money) to the other party, but finally broke the promise and sent the other party low-quality and high-priced lighting products. "The Industry and Commerce Bureau stated that this type of complaint involves incidents. Seriously disrupting the socialist market economic order, the relevant situation will be reported to the public security department to crack down on the fraudulent activities of illegal enterprises.

Under pressure from all parties, manufacturers will induce complainants to write applications to reissue goods with a market price of 10,000 or 20,000.

Or sign a new contract with the complainant, cancel the original distribution contract, and reissue some goods (together with the previous shipment, which is less than the total payment of 5,000 to 10,000)

Some victims took the initiative to contact and went to the ancient town together. When asking for payment from the manufacturer in person, the manufacturer is afraid of taking legal responsibility and breaking the path to continue the fraud, and will give the victim cash ranging from 3,000 to 5,000 less than the original payment.

If the police identify fraud, they will be charged with fraud. If they are not found guilty of fraud and sign contracts in the name of the company, transfer money into private accounts and hide their income, they will be charged with tax evasion. So they will still find ways to resolve the crisis.

Some victims sued the court. The court held that the gifts provided by the manufacturer were not determined by consensus between the original and defendant parties, so they constituted an illegal act.

The characteristic of lighting franchise fraud is that the single amount is not large, and the customer's fear of trouble due to long distances is used, and the contract is used as a cover to obtain huge benefits