Who is the call center service operator?

The call center business operators are: Beijing Xunniao Software Co., Ltd., Shenzhen No.1 Internet Technology Co., Ltd., Yunruan IMCC, Yichuangyun Call Center and Udesk Cloud Call Center System.

1, Beijing xunniao software co., ltd.

Founded in 200 1, is a professional cloud computing call center system and service provider. At present, Xunbird's business includes call center system construction, cloud operation platform with call center as the core, and call center service outsourcing. Serving customers covers many industries such as finance, tourism, communication, government, logistics and e-commerce.

2. Shenzhen No.1 Internet Technology Co., Ltd.

Shenzhen No.1 Internet Technology Co., Ltd. was established in September 20 14, and is an Internet technology company integrating R&D, sales and technical services. Focus on the development and application of enterprise-level artificial intelligence sales and customer service platform, help enterprises achieve cost reduction and efficiency increase, and strive to become the leading artificial intelligence marketing customer service enterprise in China.

3. Cloud soft IMCC

Yunruan is based on WeChat and QQ platforms, the largest social portals in China, relying on technological innovation and resource integration, and taking the integration of call centers and instant messaging tools as the core technology, providing SaaS application services that can be deployed immediately and quickly integrated for enterprises, and going deep into internal office management and mobile network marketing, thus providing enterprises with an omni-channel mobile Internet network marketing customer service platform.

4. Yichuangyun Call Center

Yichuangyun is a SaaS cloud customer service product based on web page and mobile terminal, which aggregates all customer service modes of the enterprise (including telephone call center, IM customer service, email, Weibo, feedback form and API), integrates multiple terminals (including PC web page, mobile web page, WeChat terminal and mobile APP terminal), and responds and manages customer service problems in an orderly manner in the standard form of bill.

5.Udesk cloud call center system

Udesk intelligent cloud Call Center's man-machine integrated interaction, customized process design and comprehensive data display enable enterprises to communicate with customers efficiently and excellently. It has the functions of customized IVR, predicted waiting time, optimal customer distribution, third-party integration, agent workbench, three-party, transfer, consultation, incoming call, outgoing call, pre-dialing outgoing call, manual outgoing call and mobile app.

The above contents refer to Baidu Encyclopedia-Shenzhen No.1 Internet Technology Co., Ltd. Baidu Encyclopedia-Xunniao Software Co., Ltd.