The art of communication: superiors should be clearly rewarded and punished.

The art of communication: superiors should be clearly rewarded and punished. 2.

Managers must do what they say, do what they do, and have clear rewards and punishments. In order to motivate subordinates, leaders need to promise, that is, tell them a bright future, so as to enhance their confidence, stimulate their enthusiasm, and let them accept the arrangement of the company more smoothly and complete the task more smoothly. However, some leaders live in hindsight, and it is easy to forget their promises.

One sentence makes people laugh.

Zhang Li is an employee of a security company. She is often proud of her talents because of her outstanding performance. On one occasion, she thought that a specific workflow should be improved because it had many shortcomings. So, she put forward a plan to the director, who ignored it and thought she had a lot of things to do.

Zhang Li was so sure of her idea that she improved her workflow privately. When the director found out, he severely criticized her. Zhang Li doesn't think there is anything wrong with her practice. After arguing with the director, she quit her job.

The director reflected this matter to the manager, who also criticized her. However, Zhang Li went her own way and refused to accept any punishment for her.

The manager had to report it to the boss. After the boss actually knows the situation, he talks to Zhang Li. During the whole conversation, the boss didn't criticize Zhang Li, but let Zhang Li speak his mind. Zhang Li talked about many problems existing in her current work and put forward solutions. The boss also communicates with Zhang Li as a friend. Because she felt the respect and concern of her boss, Zhang Li's mood eased, and she admitted that she had done something wrong. Finally, Zhang Li is willing to accept punishment for her mistake.

After Zhang Li left happily, the boss communicated with the manager and supervisor and re-established the punishment plan for Zhang Li. Zhang Li readily agreed. This incident greatly changed Zhang Li's attitude. The shortcomings of relying on talent and arrogance disappeared. But with a modest and prudent working attitude, actively cooperate with the director's work.

Simple punishment is not convincing, nor can it fundamentally prevent such mistakes from happening again. At this time, managers need to take some necessary management arts and means, combine some feelings in reason, so that the two can be effectively integrated to achieve the purpose of punishment.

Jump in one word.

During the Three Kingdoms period, Sun Ce was originally a subordinate of Yuan Shu. Yuan Shu admired him and was afraid of him, fearing that he would develop into his enemy. Sun Ce made many contributions to Yuan Shu. On one occasion, Yuan Shu said to Sun Ce: If you can win Jiujiang, I will make you the satrap of Jiujiang. Sun Ce captured Jiujiang as expected, but Yuan Shu sent others to be the satrap of Jiujiang. Sun Ce is very unhappy.

Later, Sun Ce took the opportunity to leave Yuan Shu, pacified a large area of land in the south of the Yangtze River and developed his own power independently. Yuan Shu finally ended up with a traitor vomiting blood. Before he died, he pounded on the table and said, "How did I end up like this in Yuan Shu?" ?

From the example of Yuan Shu, we can see that a leader who reneges on his word may gain temporary convenience, but in the end he will lose people's hearts and suffer greater losses.

guide to action

A wise leader must keep his word, keep his word, and distinguish between rewards and punishments. When employees achieve something, leaders should know how to give rewards and encouragement in time. If there is a prize, there will be a penalty. If an employee makes a mistake, he must be punished or criticized. Only when the leader makes clear the rewards and punishments can the subordinates serve him wholeheartedly.

Clear rewards and punishments are the true embodiment of praise and criticism, which strengthens the correct behavior, weakens the wrong choice, and points out the direction of action for employees like an indicator light. In order to effectively maintain the discipline of the team and make everyone in the team work hard, leaders must clearly distinguish between rewards and punishments. On the other hand, if the rewards and punishments are not clear, it will destroy the discipline and order of the team. When everyone can do whatever they want, the fighting capacity of the team will be lost.

But when rewarding and punishing employees, leaders often make mistakes. For example, some leaders often break their promises. Making a promise of reward, but reneging on it, will make subordinates sad and demoralized. Confucius once said: People without faith don't know what they can do. Why does the cart have no rollers and the cart has no tracks? It means that people can't live without credit, just as cars can't live without a steering wheel. A clever leader, if he wants his subordinates to be loyal to himself and do their duty, must keep his word and be clear about rewards and punishments. The leader didn't take his words seriously. The next time he makes such a promise, people will think of it as a wolf that a child has shouted countless times.

As a leader, everything you say should carry weight, so as to convince everyone. To establish authority, leaders must clearly reward and punish subordinates.

Another mistake that leaders are prone to make when rewarding and punishing is excessive pursuit of democracy. Democracy in modern society is often reflected in the fact that the minority obeys the majority. Some leaders therefore think that most people should not be held accountable for making mistakes, because the scope involved is too wide, which is not conducive to the stability of enterprises; Some leaders gave up their position when many people interceded for the wrongdoers, but they were not punished when they should have been punished, which had a very bad influence on others. In fact, this is a management taboo. The purpose of formulating the system is to make people abide by it, and the award will be awarded when it is awarded. Punish when it is time to punish. As a leader, you should remember not to indulge because most people make mistakes, thinking that the law does not blame the public, which will only lead to your loss of prestige and poor management.

Accommodating the opinions of the majority will not clean up the situation peacefully, nor will it play a disciplinary role for employees. Rewards and punishments should follow the principle and be strictly implemented. Punishing employees is bound to touch the interests of employees and cause opposition. At this time, leaders must not accommodate the opinions of the majority, but should patiently explain, convince the punished and let the opponents become approvers. If you give up your principles in order to seek the support of most people, you will only let everyone lead you by the nose. Such management can only be empty talk and has no practical effect.

Famous sayings with clear rewards and punishments

1, justice is the virtue of those who reward and punish clearly. Aristotle

2. Reward your letter and punish you. Guiguzi

3, rewarding good and not punishing evil is chaotic; It's chaotic to punish evil without rewarding good. Yuan Jie

4, the punishment does not avoid the minister, and rewards the good and never leaves the husband. Han Fei

5, reward and prostitute, then good people are not proud of reward; It is good to be guilty, and the wicked will not be punished. Kun Lv

6, reward and punishment letter, give a festival, remember people's merits, suddenly too small. Bangu

7. Reward is not to persuade good, and punishment is not to punish evil. Xun Yue

8. Politicians will not reward private labor or punish personal grievances. zuo qiu ming

9. Reward and punishment are clear, and you will not hesitate to spend thousands of dollars; Nothing can be done, nothing can be done. Chen shou

10, meritorious service will be rewarded, and punishment will be terminated if guilty. Liu Xiang

1 1, the chaos in the world, when rewarding its merits and punishing its crimes, is all smelting. Toqto'a

12, it is better not to reward improper work; No penalty is better than no penalty. Zhang Xiaoxiang

13, believing in rewarding and persuading, punishing evil and promoting good. Zhang Jiuling

14, work is rewarded, and those who have no work retire; Punish their sins and fear evil people. Wu Jing

15, the essence of reward and punishment is to help the good and punish the evil. Wu Jing

16, don't forget your relatives, don't punish your relatives, take fairness as the criterion and benevolence as the criterion. Wu Jing

Make sentences clearly with rewards and punishments

1, a spring and autumn has passed, and I found that Miss Zhao is not only rewarded and punished clearly, but also fair and just.

2. I don't believe you look back at the people and things around you. Even the simplest rewards and punishments are unclear. Can you still expect to do things by going up a flight of stairs?

When educating girls, parents must be clear about rewards and punishments, and don't renege, otherwise girls won't understand what you mean, so as to achieve the effect of not educating her.

With such clear rewards and punishments and virtuous circle, children's self-discipline ability will be gradually established.

The boss is a person with clear rewards and punishments, and never takes sides with anyone.

6, our cadre work should be clearly rewarded and punished, and publicity should be rewarded with work performance.

7. Fu Cha, the king of Wu, was always playful, but when he knew that Fan Ju had betrayed him, he remembered that Fan Ju had saved him, so he didn't kill him. Fu Cha, the prince, at least rewards and punishments are clear.

8. The new law clearly stipulates that the size of official positions and the level of titles are based on meritorious service.

9, with a clear reward and punishment mechanism to ensure execution.

10 Some mothers ignore their children's faults, don't praise their children's goodness, and finally let their children accomplish nothing, so they can only go home and rely on their mothers to support them. My mother, on the other hand, is characterized by clear rewards and punishments.

1 1, Yue Fei has a clear reward and punishment for running the army and can share joys and sorrows with the soldiers. Wherever troops go, they don't commit crimes in autumn.

12, in the "Preliminary Plan", it is proposed that "whoever has the right master will have the ability", emphasizing that generals should pay equal attention to rewards and punishments when governing military leaders and subordinates.

13, only when rewards and punishments are clear can fairness be reflected.

14, with these words, everyone in the audience opened their mouths badly, and at the same time felt that his specific implementation rules with clear rewards and punishments were actually very effective.

15, "idol encouragement" belongs to the type of "restricted learning" in educational strategies, which not only has goals, but also has clear rewards and punishments.

16. There is a famous saying in Sun Tzu's Art of War that rewards and punishments are clear, which not only means that there must be clear boundaries between rewards and punishments, but also means that there must be reasons for rewards and punishments.

17, the rewards and punishments for children should be clear. Criticism is just a means of education. Its purpose is to take punitive measures. Let the children understand the truth. Avoid it again.

18, Kangxi is a wise monarch, with clear rewards and punishments.

19, the idea of a good education is to know that rewards and punishments are clear, so as to win a limited number of places for further study and let some students become companions for other students.

20. Luo Shixin fought bravely, with clear rewards and punishments, and was extremely strict in running the army.

2 1 how to manage the army? There may be various answers, but the most basic one is that rewards and punishments are clear.

The art of workplace communication: talking to your boss carefully.

The art of communication in the workplace: talk to your boss carefully. Talk to your superiors carefully.

As a subordinate, if you can actively talk to the leader and help him share some difficult problems in his work, you can gradually eliminate some barriers and get along well with your boss. But the boss is the boss after all. Sometimes, even if you exchange opinions with your boss out of kindness, you should pay attention to your discretion. If proper limit is good, a common sentence will add a little weight. The words are few and precise, giving people a thoughtful feeling.

One sentence makes people laugh.

Tang Xiao is a graduate of a famous university in Beijing. She was recommended by the department, applied for a state-owned enterprise with excellent results, and was assessed at different levels. Finally, she got the opportunity to interview the person in charge of the recruitment unit alone.

Do you have a boyfriend? The person in charge suddenly asked this question.

Tang Xiao made a lot of preparations for this interview, but she didn't expect the other party to ask such a personal question. She didn't know how to answer to satisfy the person in charge, so she answered truthfully: yes.

Is he a local or a foreigner now? .

He is going through the formalities of going abroad. Tang Xiao still answered honestly.

Will you date him in the future?

It's no use going out for my major, so I didn't think about going out.

Are you guys breaking up? What would you do if your superiors liked you more?

That means I did a good job. I will make persistent efforts to a higher level.

What should I do if my superiors have wild thoughts about you?

At this time, Tang Xiao has been a little angry. She really doesn't understand what this problem has to do with her future work. Maybe this company has some special considerations.

So she tried to calm herself down and answered very seriously: thank you for asking this question, which shows that the top leaders of your unit are aboveboard people! To tell the truth, I once worked as an intern in a company. It was because the boss made a bad idea that I resigned in a fit of pique, but they didn't ask this question when recruiting. Comparatively speaking, if I can enter your company, there is no reason not to try my best for this team. When these words were finished, Tang Xiao finally saw a satisfied smile on the head's face. He got up and shook hands with Tang Xiao warmly, congratulating her on being formally employed by the company.

In the face of a series of privacy-related questions, Tang Xiao always answers modestly, and her grasp of the content is very measured. Coupled with her generous attitude, she finally won the employment of this unit.

Jump in one word.

Yuan Chonghuan is a famous loyal minister and a brilliant strategist. He was in Jianning Yuancheng, Liaodong, defending against the Manchu attack. Nurhachi attacked Ningyuan and was heavily shelled by Yuan Chonghuan, resulting in casualties. Later, Yuan Chonghuan was dismissed because of Wei Zhongxian's slanderous remarks. After Wei Zhongxian's death, Yuan Chonghuan was re-enabled, and Emperor Chongzhen appointed him as the Minister of War, in charge of military affairs in Northeast China. Yuan Chonghuan, who has been reused, can finally show his talents. He feels very proud.

On one occasion, Emperor Chongzhen of the Ming Dynasty summoned Yuan Chonghuan and asked him: How many years can Liaodong be leveled?

Yuan Chonghuan said without thinking, five years!

Emperor Chongzhen was very happy and praised Yuan Chonghuan.

Later, someone asked Yuan Chonghuan: Does it really take only five years to pacify Liaodong?

Yuan Chonghuan ha a smile and said, I'm just saying, let the emperor a little rest assured!

However, Emperor Chongzhen did not expect that Yuan Chonghuan was just talking.

Later, Emperor Chongzhen really gave Yuan Chonghuan five years to pacify Liaodong. Yuan Chonghuan couldn't take back what he had said, so he had to bite the bullet and accept the impossible task. As a result, he died before he could conquer.

As the saying goes, company is like a tiger. When you get along with leaders, you should not talk too rashly, even if you report the situation at ordinary times, you should pay more attention. After all, the boss is not an ordinary colleague, what's more, we should pay attention to discretion when talking between ordinary colleagues.

guide to action

As the saying goes: people talk to each other, and people talk to each other. Although this statement is exaggerated, the truth is profound. This is the most basic requirement of speaking. Be careful when you ask questions or report your work, especially when you say something that makes your boss unhappy.

When you talk to your superiors, you must be modest and show respect to him; Answer questions, no matter how big or small, seriously, concretely, in detail, not perfunctory, not to mention casually.

Speak with your superiors carefully, but not too politely. Being too polite will appear hypocritical, but it will lead to misunderstanding.

When talking with your superiors, you should be good at reading and speaking, and deal with it gracefully. Once you get used to it, you can cope with this situation. To overcome the timid mentality, the more cautious you are, the more likely you are to make mistakes, and the more likely you are to be mistaken by your superiors for lack of courage and unworthy of reuse.

There are many kinds of superiors. When you speak, you should try to figure out the psychology of your superiors and vote for your own interests. For example, leaders of different ages like to listen to different characteristics, old people like to listen to honest and steady, and young people like to listen to fashion.

Leaders of different sexes like to listen to different words. Men pay more attention to logical thinking while women pay more attention to emotional thinking. Therefore, strong persuasive language should be adopted for male leaders, and what they say should be well-founded. For female leaders, you can be gentle and emotional, so that she will like you more.

Leaders with different educational levels should also be treated differently. For leaders with low education level and rich experience in work and life, they should speak in simple, clear and daily language; For expert leaders with higher education level, we should adopt abstract reasoning methods and use more concise and compressed language.

In a word, when talking to superiors, we must pay attention to the occasion, grasp the discretion, and never be reckless. Here are a few words that subordinates should not say to their superiors, which need readers' special attention: (1) Say to your superiors: You have worked hard! This sentence should have been said by the boss to express condolences or rewards to his subordinates. Now it seems that it is not good for the subordinates to say it to their superiors.

(2) When answering the boss's question, say: Whatever! The boss will think that his subordinates are indifferent and don't understand etiquette, and naturally look down on the person who said this.

(3) Say to the boss: You don't understand this! Or: I know! You don't know this! Or you don't understand this! In this case, even the most familiar friends may feel greatly hurt, especially disrespectful to say such things to the boss.

(4) easily say: it's too late! I think the boss is too slow to do something wrong. Your boss will think you are blaming him.

(5) Say to the boss: No? It doesn't matter! This is obviously disrespectful to the boss.

To say the least, it is also talking about ways and means, saying inappropriate things.

I find it difficult! When the boss assigns work tasks, the subordinates all say it is difficult, which directly makes the boss humiliating. On the one hand, it seems that he is shirking responsibility, on the other hand, it seems that the boss has no vision and makes the boss face hard.