What is the manager in charge of the teahouse?

Job responsibilities of the store manager:

I. Work functions

(1) To convey the target to subordinates, it is necessary to grasp the daily, weekly, monthly and cumulative achievement of the target, lead employees to achieve the sales target, reach countermeasures according to the performance status, lead employees to provide quality customer service and strive for the best performance for the company.

(2) Supervise the administrative and business work of the store: preside over meetings and keep records.

(3) Analyze the sales work, check the supply situation daily, replenish the best-selling products in time, put forward reasonable sales suggestions or return the products to ensure daily sales.

(4) Arrange the shop assistant to carefully check the goods entering the store (returned), and report to the company immediately if any discrepancy is found.

(5) effective management and use of resources, such as manpower, goods, store display, publicity supplies, etc.

(6) Provide training, education and guidance to employees on a regular basis: all rules and regulations related to the work norms of shopping malls.

(7) Communicate the projects assigned by the company and promote the work, and train and manage all employees.

Second, personnel management.

(1) Instruct employees' discipline and attendance.

(2) Arrange the class schedule and make appropriate corrections according to the actual situation to ensure that subordinates go to work on time.

(3) Put forward suggestions on personnel transfer, disciplinary action and promotion for subordinates.

(4) Responsible for implementing gfd standards.

(5) Training employees in product knowledge, sales skills and other related work knowledge.

(6) Understand the company's policies and operational procedures, publicize them to employees and promote their implementation.

(7) Ensure that every employee understands the store safety and emergency instructions.

(8) Have a clear understanding of relevant employment regulations and explain relevant company rules and benefits to employees.

(9) Hold in-store working meetings: preside over various meetings, keep records, discuss store management and business matters with employees, give full play to employees' sense of ownership, communicate in time and reach an understanding.

Third, customer service.

(1) Guide its employees to sell goods in a professional and enthusiastic manner and provide quality customer service.

(2) Effectively handle customer complaints and reasonable requirements.

(3) Establish a good relationship between customers and the company.

(4) Establish customer contact files to better serve customers.

Fourth, commodity management

(1) Increase the replenishment amount according to the actual inventory and sales of the store to ensure that the store's inventory is appropriate or sufficient.

(2) According to the company's requirements, correctly display goods (including POP, shelves, window display, etc.). ).

(3) Supervise the work of receiving goods, returning goods and transferring goods to ensure that there is no mistake.

(4) supervise the neatness, cleanliness and smoothness of the displayed goods.

(5) Pay attention to market dynamics, analyze customer feedback, and reflect and put forward positive opinions to the company in time.

Verb (abbreviation for verb) storage operation

(1) Supervise the whole store sales.

(2) Responsible for opening and closing stores, supervising cashier procedures and operating computer equipment.

(3) Keep the yard and warehouse clean and tidy.

(4) Keep the lights, music, equipment and various instruments in normal operation.

(5) Ensure that the interior and exterior decoration and shelves of the store are intact.

(6) Supervise all in-store decoration and maintenance matters.

(7) Be responsible for the safety and fire prevention of goods, property and cash in the store.

(8) Be responsible for the display work and maintain the goods to be displayed in the yard according to the company's display requirements.

(9) Ensure that the weekly business report and business situation analysis are submitted on time and accurately.

(10) Drive all employees and effectively improve sales performance.

(1 1) Make a weekly/monthly work plan to ensure that all kinds of documents are properly brought to justice.

(12) presides over all kinds of meetings in the store as a bridge between employees and the company.

(13) Regularly arrange shop assistants to learn about competitors' trends, report to the company in time, strengthen consultation and circulation, and monitor the arrangement of promotional activities (including manpower arrangement and normal circulation of promotional products according to promotional requirements).

(14) is responsible for returning goods, delivering goods, and inputting them into computers or records in time.

Six, the manager performance evaluation criteria

1, achieve the monthly sales target.

2, improve the cohesion of the subordinate staff team and the centripetal force to the enterprise.

3. Provide a good and comfortable sales environment.

4. Have the obligation to protect all the property of the store.

5. Strictly implement the company's various systems.

6. The accounts are clear and consistent.

7. Submit the monthly business report to the company on time.