How to be a good dispatcher?

Make a good plan, always have some boxes of your own, a magic weapon in the Jianghu. Here are some tools that I often use.

First, the timetable. As a land agency, it is inevitable to find a train timetable. My computer has the "Best Timetable" installed. Acura timetable includes Acura train timetable and Acura bus timetable. It is an independent software that can be used even if it is not connected to the Internet. The operation is also very simple. Just enter the station name, you can find the information you want, such as train time inquiry, flight information inquiry, special hotel inquiry and reservation service, online air ticket reservation, etc. , quite convenient.

Secondly, in terms of business, I often use the national travel agency inquiry system. With it, I have tapped many new customers and received many orders. In fact, it is a software that allows national travel agencies to publish peer queries and view peer queries. There are hundreds of latest inquiry messages sent by travel agencies all over the country every day. At least 500 a day, sometimes thousands. Sometimes I can't stand it, but fortunately, this software has a function that I like very much, that is, the subscription function, which can be subscribed according to my own business field. For example, I do ground connection in East China. I just need to subscribe to the inquiry of Jiangsu and Zhejiang in Shanghai. As long as my colleagues ask for quotations in these aspects on this software, I will be reminded by this software, which is quite intelligent. This software should be said to be the favorite of the ground agency, but the tour agency loves and hates it. Some friends of the tour group joked with me and complained that they should be cautious in making inquiries ... They said that one day they sent an inquiry online and asked if there was any ground connection in Beijing. As a result, QQ was almost exploded that day, and dozens of people wanted to send him an offer in the afternoon until someone added him QQ the next day. This topic is too far from the point. In short, this query system is highly recommended by me, and it is very simple to use, at least I can understand it at first sight.

Next, let's talk about the production of our quotation, which is the basic skill of planning. When making tourist routes or quotations, it is inevitable to use and process pictures. I recommend Meitu Xiu Xiu. Is a very easy to use free image processing software, you can use it without learning. Much simpler than PS. For travel professionals, not many people may know about PS, but it makes pictures more beautiful. Meitu Xiu Xiu is very easy to use, and it also provides a lot of materials, which can beautify pictures, add words, borders, scenes, flash pictures and puzzles, and so on, which can fully meet our needs.

Let's talk about communication tools. I choose TQ and Fetion. TQ Online provides a communication platform application that integrates 400 calls, free calls, online customer service and message leaving. It has the functions of customer relationship management, visitor trajectory tracking, regular customer identification, incoming call screening, message prediction, etc. It is the basic application software for e-commerce applications.

Fetion can meet the needs of more leisure and business applications between mobile phones and computers. MP3, pictures and ordinary office files can be transmitted anytime and anywhere, which is the most convenient.