What are the requirements of pharmacy industry for the position of monitor and store manager, and what do you need to do?

In the pharmacy industry, as a monitor and manager, you need to be familiar with the workflow of the pharmacy.

You need to have good professional knowledge to answer all kinds of medication knowledge in daily sales and give customers appropriate medication guidance; The store manager should master basic computer operation, as well as receiving, sending and querying all kinds of data; To memorize the relevant terms of GSP, GSP shall prevail in daily sales.

The management of excellent professional skill pharmacies involves many aspects such as pharmacy, medicine, marketing and management. As a store manager, I have to take care of everything in my work, such as clerk training, complaint reception, display update, POP advertising production, drug turnover, inventory checking and sales activities. These need to be managed as a whole, so you must have excellent professional skills.

First, in the cultivation of professional skills, store managers should pay special attention to two aspects: first, pharmaceutical knowledge. In today's fierce competition, the competition between pharmacies is actually the competition of services. Whoever has a high level of pharmaceutical service will have an advantage and an opportunity in the market competition. The second is the construction and implementation capacity of the system. Store managers must learn to build a management framework suitable for the actual situation and characteristics of their stores, standardize their operations through system construction, and enhance their prestige through system implementation.

2. Divergent thinking ability The store manager should not only be a generalist, but also be a thinker with divergent thinking ability; You should not only be a man, but also think.

3, a high degree of professionalism In the pharmacy work, employees always subconsciously "look up", so the store manager should realize that the work attitude can be infected, and must set a good example among the clerk.

4. Continuous competition awareness It is an indisputable fact that the competition in the pharmaceutical retail industry is intensifying. This requires the store manager to establish a lasting sense of hardship and competition, especially to identify the crux of the obstacles to the development of pharmacies and their own problems, solve them in time, and foster strengths and avoid weaknesses. At the same time, we should be soberly aware that the competition among talents, posts, management, customers and benefits is everywhere. Only by establishing a high sense of competition and enterprising can the store manager make continuous progress.

5. Strong team spirit "A group of sheep led by a lion can defeat a group of lions led by a sheep." Most successful managers have excellent team spirit. Most enterprises with excellent team spirit have an outstanding leader, such as Haier, General Motors, Panasonic and other companies. The managers of these enterprises are not only of high quality, but also pay more attention to consciously improving the quality of employees and cultivating their team spirit. To cultivate employees' strong team spirit, the store manager must first have excellent team spirit.

Second, pharmacies in the process of marketization, those pharmacies that can grasp the lifeline of the pharmaceutical industry in time and accurately predict the development direction of the industry can always get greater development opportunities. There are two main aspects of store manager management innovation: one is planning innovation. It is necessary to reflect the seriousness of the plan and the flexibility of the plan; We should not only consider the promotion of the plan, but also consider its realization. The second is organizational innovation. The objectives of the organization should be clear and practical; Institutions should be streamlined and personnel should be lean; It is necessary to decide people according to things and have a clear division of labor; Everything is in charge, and everyone has something to do; The division of labor between departments is not separated, and the spirit of cooperation is strong.