Can the customer service of the case be transferred to the property?

Case site customer service refers to the personnel who provide services in the sales department or exhibition center, including concierge, front desk, water bar, model room and other positions. Generally speaking, if the customer service in the case field has relevant knowledge and experience in property management, or is willing to accept training and assessment, it is possible to transfer to the property, but it also depends on whether the property company has recruitment needs.

Please note that these two kinds of assignments are quite different, as follows:

1. Work content: The work content of customer service in the case field includes concierge, front desk, water bar, model room and other positions, mainly responsible for reception, guidance, consultation, introduction and service. Property management includes property manager, property supervisor, property customer service, property maintenance, security, cleaning and other positions.

2. Job requirements: Generally, the job requirements of on-site customer service in cases are good image, good temperament, strong communication skills and high service awareness. The job requirements of property management are generally responsibility and team spirit, emergency handling ability and service consciousness.