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What is the Toyota after-sales service 24 hotline?
1, FAW Toyota customer: 800-810-1400-810-10.
2. GAC Toyota customers: 800-830-8888/400-830-8888
Second, Lexus Customer Service Center:
800-8 10-2772、400-8 10-2772
Extended data
Toyota after-sales service system:
1, 3 years /65438+ million kilometers
From 2011110, the 3-year/65438+100000 km warranty is established as a fixed vehicle warranty policy to provide more peace of mind for vehicle owners.
2. Eight parts centers
The eight major parts centers in China will distribute pure brand parts to dealerships in various regions within 24 hours to provide more convenient and efficient services for car owners.
3. Service Festival
Every season or before the Golden Week, we have prepared a number of car activities for car owners to relieve their "troubles" and ensure the "health" of their cars.
4, car maintenance class:
Since its birth in 2003, it has been constantly improving and developing with the needs of car owners. On the basis of introducing the knowledge and skills of car use and car maintenance to car owners at first, the class content is integrated into many car owners' own operations, which improves the car owners' ability to solve simple car faults by themselves. At the same time, more life-oriented and diversified contents have been added, such as health care, health preservation, health insurance, road travel, etc., so that car owners can enjoy a more exciting car life.
5. Service for Thanksgiving activities:
Since its establishment, FAW Toyota has precipitated the choice and support of car owners. In order to repay the long-term trust of car owners, we carry out gratitude feedback activities every year.
6. Remote tour service:
As a brand-new after-sales service model for car owners in remote areas, remote car patrol service is equipped with professional service talents and equipment, and regularly provides professional and convenient services for car owners in remote areas with difficulties in vehicle maintenance.
Toyota China official website
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