What about the Shenzhen bus card? Can I return it?

Card purchase fee: You can buy a sales version of the ordinary card for 20 yuan. Bus fare is not included. You can spend it at any time.

Card withdrawal service

There is no card refund fee for commemorative cards with complete card surface and readable cards.

The warranty period of the commemorative card is one month, counting from the date of selling the card. During the warranty period, commemorative cards with complete card surface and unreadable chip can be returned (card fee and balance) and recovered.

During the warranty period of the commemorative card, the shenzhen tong commemorative card with damaged card surface can only return the balance in the card, and the card purchase fee will not be refunded.

Readable commemorative cards beyond the warranty period will only be refunded with the balance in the card. If the balance in the card is below 50 yuan, the balance in the card will be returned on the spot; if it exceeds 50 yuan, or if it is not consumed after purchase, the balance in the card will not be accepted. Please recharge the card holders according to their own consumption needs.

For unreadable commemorative cards beyond the warranty period, only the balance in the card will be refunded.

Extended data:

Consumption operation

1. Put the card into the card reading area, hear the "beep" sound or the "student card" prompt sound, and at the same time, the green indicator light is on, and then complete the fee deduction operation.

2. Before the deduction is successful and the card is not moved out of the card reading area, the device displays information such as the deduction amount and the balance in the card. After the card is moved out of the card reading area, the green indicator light will go out.

3. The red indicator light of the equipment is on, indicating that the fee deduction failed. Please move the card out of the card reading area and put it back in the card reading area.

4. If the balance in the card is insufficient to pay the one-time transportation fee, the cardholder can overdraw once (except subway and taxi), and the amount shall not exceed 15 yuan, and the overdraft amount shall be deducted when recharging or returning the card. When the balance in the card is zero or negative, overdraft is not allowed.

References:

Shenzhen tong-Baidu encyclopedia