Work plan of township convenience service center

Work plan of township convenience service center

Work plan of township convenience service center. Working in the township convenience service center needs to write your own work plan, so that you can know what you should do. Next, I will take you to know about the relevant contents of the work plan of the township convenience service center.

Work plan of township convenience service center 1 1. In order to improve the quality of life of the elderly and the disabled in Zhanshan area, and let the elderly and the disabled realize the care of the leaders of the street office, the center will do the following work:

1. In order to alleviate the pain of the disabled elderly and the elderly without parents and improve their quality of life, Zhanshan Convenience Service Center will send professional masseurs to provide professional health massage and treatment for the elderly without parents and disabled elderly to help them get out of their pain. Zhanshan Convenience Service Center charges 20% less than the market price for the elderly without parents and the disabled who need massage. In order to enrich their lives and improve their living standards, they will be able to

(1) New activities are launched every month, such as "March outing" and "October patriotic tour".

(2) When festivals come (such as Mid-Autumn Festival and Dragon Boat Festival). ), the staff of the convenience service center can also spend the holidays with the elderly without parents.

(3) Making convenience cards, elderly people without parents can serve as long as they work in Zhanshan Convenience Service Center.

(4) During the working hours of Zhanshan Convenience Service Center, as long as no elderly people need any help, Zhanshan Convenience Service Center will assign a special person to help the elderly at the first time.

(5) Send full-time lawyers to answer legal questions and questions for the elderly and the disabled.

Second, in order to improve the legal awareness of residents in the whole region and build a harmonious street, Zhanshan Convenience Service Center specially launched a law popularization activity around them, with full-time lawyers of Qingdao Qingtiancheng Law Firm as lecturers to teach legal knowledge to the people in various communities. Through this simple way, we can solve the legal disputes of Zhanshan residents and publicize the law:

1, Zhanshan Convenience Service Center cooperated with Qingtiancheng Law Firm, and reached a * * * understanding at the same time, with Lawyer Gao as the lecturer of the community law lecture hall. Conduct a law lecture hall once a month, take the community as the activity unit, and walk into a community every month to explain the law to the residents of Zhanshan Street. The class hours of each law lecture hall are controlled at about 1.5 hours. After the course, residents who have problems or need legal aid can go to the center alone after class to solve problems with lawyers.

2. The community provides a place for each legal lecture. Through community publicity, we will strive to let more Zhanshan residents know about the law lecture hall.

3. Set up a legal mediator, with full-time legal staff, in order to reduce the contradictions among Zhanshan residents, let Zhanshan residents know how to protect their rights and interests by law, and build a harmonious street.

Thirdly, draw lessons from the advanced experience and business philosophy of the community love canteen being opened in sifang district, and set up the Limin canteen. After full investigation, the center has come to the conclusion that there is no delayed service in sifang district Love Canteen, and the center will be essentially different from sifang district Love Canteen in terms of sales and operation:

1. There are nearly seven or eight elderly people without parents in this area. We can solve their lunch and open it to the vulnerable groups. We will issue a Zhang Limin card with contact information on it, and you can order food by phone. If the price is lower than 10% of the standard meal fee, the meal fee will be charged.

2. The Limin Dining Hall will be equipped with electric vehicles to deliver meals to the homes of the elderly and the disabled on time for free.

The work plan of the township convenience service center is 20xx years. Combined with the reality of * * street, the center will actively play its role in building a harmonious society, further promote the implementation of the requirements of "ensuring development, people's livelihood and stability", complete the assessment tasks with good quality and quantity, complete the tasks entrusted by the street party working Committee and office, and achieve a new breakthrough in serving the overall situation of stable and coordinated development of streets.

First, continue to deepen the construction of work style and further improve service quality.

We will continue to pay attention to four aspects to further improve service quality. First, continuously strengthen the construction of work style. Taking the creation of "customer satisfaction service window" as the breakthrough point, we will deepen efficiency construction and system construction, optimize service quality, improve work efficiency and comprehensively enhance the image of the unit. The second is to strengthen policy and business training. Through training, all staff can deepen their understanding of policies, master professional knowledge, and lay a solid foundation for comprehensively improving service quality. The third is to firmly establish the concept of serving the masses. The center will continue to implement the system of no lunch break and ab post rotation, and arrange overtime duty on holidays according to work needs. At the same time, further improve the purchase of some necessary facilities or supplies to provide convenience for the masses, especially the elderly. Fourth, continue to provide necessary policy guidance and business guidance to * * community, * * community and * * community, focusing on helping * * community and * * community convenience service points to achieve normal operation and provide more convenient and perfect services for more residents.

Two, continue to take the satisfaction of the masses as the goal, and promote the orderly and smooth development of window business.

The service function of the window is closely related to the interests of the masses, and whether the masses are satisfied is also an important criterion to test the quality of the window work. To this end, we will continue to tap our own potential, do our best to serve the masses, and make full use of the superior resources of villages and communities to cooperate with each other to maximize the satisfaction of the masses. Next year's window will carry out the following key tasks in an orderly manner: 1, the old farmer's insurance will be surrendered; 2. 1 and July provide flexible employment subsidies and social security subsidies for entrepreneurs; 3, March, September for land acquisition personnel employment subsidy declaration; Hold 6 job fairs in April, March and May; 5, March-April migrant children attending school audit work; 6. Declare social security subsidies for entrepreneurs in July; Review the information of retirees in July, April and June. In August, from August to 10, the endowment insurance for urban and rural residents was launched; 9, September to 10 to carry out labor resources survey; 10, 1 1 month to summarize the annual assessment task account; 1 1, in June, 65438+February, check the information of streamlined employees and survivors; 12, medical insurance for urban and rural residents in 20xx; At the same time, vocational skills training courses and on-the-job staff training are held alternately.

Third, continue to take innovation as a breakthrough to promote labor supervision and mediation.

Harmonious labor relations are an important link to stabilize society and promote economic development. In the second half of the year, we will take innovation as a breakthrough and strengthen it from the following four aspects. First, continue to strengthen business guidance for small and medium-sized enterprises. Focus on the small and medium-sized enterprises from the aspects of labor contracts, all kinds of insurance, employment remuneration, etc., help enterprises to establish employment files, improve all kinds of account information, and regularly check and audit, promote enterprises to consciously fulfill their obligations, and reduce the occurrence of labor disputes from the source. Second, according to the assessment requirements, a labor arbitration tribunal is set up, equipped with full-time arbitrators and clerks. The third is to continue to promote the annual inspection of enterprise labor. Learn from the advanced experience of other regions and combine the annual inspection of industry and commerce to improve the annual inspection of labor. The fourth is to further effectively integrate resources, make full use of the superior resources of each system, and achieve the goal of more than 60% street settlement rate of labor dispute mediation and arbitration.

Four, continue to daily inspection and supervision as the main line, and promote the orderly development of funeral management.

1, continue to intensify the rectification of illegal graves in mountain forests.

2. Strengthen the inspection and guidance of cemeteries, ensure the healthy and orderly development of cemetery construction, and strive to solve the problem of "scratching the ball" in the implementation of cemetery area standards for a long time.

3. Cooperate with the relocation of graves.

Work plan of township convenience service center 3 summary of work of township convenience service center

In order to comprehensively improve the scientific, standardized and standardized level of government services in our town's convenience service center, create a good atmosphere for government services to strive for Excellence, standardize the conscientious behavior of government service personnel, earnestly practice the people-centered development concept, and greatly improve the people's sense of acquisition and satisfaction, the staff of our town's convenience service center fulfilled all the indicators and tasks in accordance with the decision-making arrangements of the town party Committee and government and the principle of letting the people run less errands and serving the people well. The work completed in major years is briefly reported as follows.

First, decentralization.

Up to now, our town has accepted 19 administrative licensing items delegated to our town by the county, and 17 administrative licensing items delegated to our town by Heze examination and approval bureau, with the acceptance rate of 100%. The matters undertaken have all been incorporated into the government service network, and the communication and convergence of decentralized matters are being carried out in an orderly manner. The convenience service center in our town has complete facilities and personnel.

Second, the level of government services.

(1) The online government service guide elements of our town and villages under its jurisdiction are accurate and perfect, and the online service rate of government services according to the application reaches 100%. At the same time, the full coverage of online government services in all villages not only greatly improved work efficiency, but also facilitated the masses and won applause.

(2) In order to better carry out the work, understand the demands of the masses in time, and track and solve the problems of the masses, our town has established and improved the "good bad review" evaluation, bad review return visit and bad review rectification mechanism, established a ledger, realized all bad review return visit, piece rectification and piece record, and broke through the last mile obstacle for the satisfaction of the masses.

(3) The lobby of our town's convenience service center has an undifferentiated "one-window acceptance" window, and a "generalist" is arranged to be on duty, which can handle all the consultation and business that need to be handled. The front desk window strictly implements the first question responsibility system, one-time notification system and no veto system. The staff of our town government listened carefully to the demands of the masses, understood their needs in time, and solved their demands with heart.

(4) After receiving the application materials, the front desk window of our town will review them in strict accordance with the provisions of laws and regulations. If the application materials are complete and conform to the statutory form, or the applicant submits all the supplementary materials as required, it shall be accepted in time and an acceptance certificate shall be issued; If the application materials are incomplete or do not conform to the statutory form, the applicant shall be informed of the contents that need to be supplemented at one time; Do not meet the acceptance conditions, issue a written notice of rejection; To meet the tolerance acceptance conditions or inform the commitment system approval conditions, take the initiative to inform the tolerance or commitment system approval procedures and requirements.

(5) The foreground window synchronously pushes the online application materials to the background approver through Heze government service cloud platform; For offline application materials, the staff will electronically process them, enter them into Heze government service platform, and push them to the background approval personnel. The background examination and approval personnel strictly implement the time-limited completion system. Timely review the application materials pushed by the front desk and make an approval decision as soon as possible within the promised time limit; For applications that do not meet the statutory conditions, make a written decision not to approve within the commitment period, explain the reasons, and inform the administrative reconsideration, administrative litigation and other rights.

Third, optimize service efficiency.

Our town's convenience service center firmly establishes the service concept, improves the service mechanism, takes "people's satisfaction" as the starting point and the end result of the examination and approval service work, constantly improves the political literacy and professional ability of the staff, greatly improves the people's satisfaction and sense of gain, makes the people feel warm and wins the praise of the people. In order to effectively carry out the mass line in the new period, our town has implemented the systems of delay, appointment, door-to-door service and agency. Provide on-site services for special groups such as the elderly, the weak, the sick and the disabled, and open a "green channel" for priority services for soldiers, the elderly and the disabled. According to the needs and special circumstances of individual enterprises and the masses, provide appointment service or provide wrong time and delay service.