How to serve 163k local portal system well?

I think there's something wrong. 2065438+July 2009, I was going to choose a portal system and found the portal system of 163K on the Internet. The introduction is better, so I am tempted and want to communicate some customized functions face to face. So, I inquired the contact address from the website, and then drove from Hubei to Hefei, Anhui, and found "Guo Mao Tianyu Garden". Finally entered the community and found five buildings. There was no sign, so I went up to the 30th floor and knocked on the door. The door was closed and no one answered it. I called 400 on that website again, but no one answered; No way, I contacted QQ on the website, and the result was unexpected. People say they only accept online communication, not live communication. Well, since it is a company, don't you accept face-to-face communication with customers?

I ran back and forth 1200 kilometers, and I didn't see the company or anyone. I'm still disappointed with 163K.