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Where is the staff dormitory of Sheraton Guangzhou Hotel Guangzhou?
1. How is the accommodation for Sheraton employees at the Convention and Exhibition Center? 2. How is the staff dormitory of Four Points by Sheraton Sanya? 3. How is Sheraton Guangdong Hotel? 4. Who knows the historical background of Sheraton Hotel? The more detailed the better. 5. How many service staff are there at Guangzhou Sheraton Hotel? 6. Introduction to Guangzhou Sheraton Hotel. How is the accommodation for Sheraton employees at the Convention and Exhibition Center?
The environment is not bad. It is Sheraton's own dormitory building. It is in the urban area and is close to the International Trade Center and Wanlv Park. Quadruple room with air conditioning and hot water, accommodation fee, water and electricity free of charge. There are free washing machines for use, table tennis and billiards.
The first floor is the canteen, and Sheraton’s staff meals are the best among all hotels.
There are employee buses to and from get off work, and it takes less than 20 minutes to get from the hotel to the dormitory.
The work in the Western restaurant is on a rotating basis. It depends on which shift you work. There are also night shifts.
The first year or two will be quite hard. When I first went there, I was tired and my feet hurt every day. However, because hotel front-line employees are highly mobile, if you can persevere, your salary after two years will generally be around 3,200. Don’t underestimate the money. Sheraton has five insurances, one fund and weekends, so these hidden wages increase It's quite impressive when you get up.
In addition, Sheraton also provides a lot of training. It is the best hotel in Haikou, and the quality of its guests is relatively high.
It’s just that the first two years were quite hard.
How is the staff dormitory of Four Points by Sheraton Sanya?
Good.
1. Good configuration. The staff dormitories of Four Points by Sheraton Sanya are equipped with built-in air conditioners, semi-heaters, and wireless network coverage throughout the day.
2. The environment is good. The staff dormitory of Four Points by Sheraton Sanya is a standard four-person dormitory with large space.
How about the Guangdong Sheraton Hotel
The Guangdong Sheraton Hotel is a very good five-star hotel. The accommodation environment and room decoration are very fashionable and luxurious, and the surrounding transportation is also good. It's very convenient, and the service is beyond praise, first-class! Of course, the price will not be less for you.
Who knows the historical background of the Sheraton Hotel? The more detailed the better.
Sheraton is a brand of Starwood Hotels and Resorts Management Group, a Fortune 500 company. Now (March 2006), Starwood Group is looking for acquisition or joint opportunities for Asian hotel brands. After the successful acquisition of Le Méridien on August 25, 2005, Starwood Hotels and Resorts Group is looking for Asian brand hotels that can be acquired. Plans to acquire or joint An Asian high-end hotel brand with outstanding performance in the Chinese or Indian markets, it took four years before and after the acquisition of Le Meridien by Starwood Group.
On March 7, 1887, Ernest Henry, the founder of Sheraton. Henderson was born in Sushu Hill, a town not far from Boston, USA. Mr. Henderson entered the hotel industry in 1933. Sheraton was one of the first two hotels of the Sheraton Hotel Company. In 1937, he established the Sheraton Hotel Company, the hotel company. The unified name Sheraton began in 1939, and it was not until 1957, 20 years after the establishment of the Sheraton Company, that it actually built its first hotel.
Sheraton has owned hotels in more than 80 countries around the world since 1963. Sheraton has the right to operate more than 700 hotels. Sheraton is relatively strict in selecting attractive metropolitan areas and resorts. In the hotel and casino industries, Starwood Group has strong brand awareness in major markets around the world. And it is in a leadership position in terms of pricing. Starwood hotels have good locations, mainly in large cities and resort areas. The criteria for selecting hotels in the group are: the development history of the area shows that the area has a strong demand for full-service luxury. There is a large and growing demand for high-end hotels, and the space available for building hotels is limited, which makes it expensive to develop. As the largest hotel group in the luxury upscale segment of the hotel industry, Starwood Hotels' scale strongly supports this. Its core marketing and reservation system. While Starwood Hotels focuses on the luxury upscale segment, its various brands focus on different secondary markets in this market. Starwood Hotels also occupies an important position in the casino industry. , it operates this business mainly through the Caesars brand. Sheraton hotels provide home-away-from-home services for leisure vacation travelers.
Starwood Hotels and Resorts International Group was formerly known as Starwood Lodging Investment Company/Starwood Lodging Corp. (Starwood Loding Trust/Starwood Loding Corp.). Before the name change, in 1996, it owned 100 hotels, 26,483 rooms, and annual revenue. In 1998, Starwood completed three major events: the name change and the acquisition of ITT Group and Westin Hotels, which had a considerable impact on its development. Starwood is famous for its high-end and luxurious hotels. St. Regis, The Luxury Collection, Westin, Sheraton, Four Points and W Hotels. Franchise 41.8%, entrusted management 28.5%, capital management and Others 29.7%. In July 2005, the US "HOTELS" magazine released statistics for 2004. Starwood (US (New York stock code: HOT) has 733 hotels and 230,667 rooms, ranking 8th; in 2003, it ranked 8th. It has 738 hotels and 229,247 rooms. It entered the Chinese market in 1983. There are 19 hotels in China and 17 are under construction. The hotels in China are under entrusted management, franchise and selective capital management. The hotels in operation in China are distributed. In major cities and famous tourist cities, there are two in Beijing, and others in Tianjin, Guilin, Xi'an, Wuxi, Nanjing, Suzhou, Sanya and other places.
On December 7, 2003, Sheraton Management Company. The five-star Yunda Sheraton International Hotel is scheduled to be completed in 2006. On March 21, 2004, Sheraton Hotel Group and Greater China International (Shenzhen Co., Ltd. The company formally signed a contract, and the hotel part of the Greater China International Exchange Plaza was handed over to the Sheraton Hotel Group for unified management, thus bringing the country's largest single building, the Greater China International Exchange Plaza with a construction area of ??more than 300,000 square meters, into the substantial start-up stage. It will be fully put into use in 2005. In terms of architecture and project hardware, whether it is space, facade design, curtain walls, elevators, air-conditioning equipment, including the first helicopter aerial pad in the central area, all are world-class. The purpose is to create a first-class platform for multinational companies and the world's top 500 companies to enter the market.
On July 10, Starwood Group promoted its Sanya Sheraton Resort through the "Absolute Challenge" column of CCTV Economic Channel. The hotel’s on-site recruitment of assistant lobby managers has attracted public attention.
On July 13, a symposium on tourism hotel work in Hainan Province was held at the Yantai International Hotel. Mr. Nardini, general manager of the Sheraton Sanya Resort Hotel, said: The "no trace of theory" speech was welcomed.
At the end of 2004, Sheraton signed a contract with Changsha Store.
On May 12, 2005, Xinjiang Haotai Industrial Development Co., Ltd. and Sheraton Overseas Management. The company signed an agreement for the Sheraton Urumqi Hotel, which will open on May 1, 2006. This project invested and developed by Xinjiang Haotai Industrial includes hotels, shopping malls, office rooms, etc. The total project scale is more than 200,000 square meters, with a total investment of more than 800 million yuan.
On October 1, the Sheraton Hot Spring Resort Hotel opened for trial operation, covering an area of ??more than 70,000 square meters, a construction area of ??more than 50,000 square meters, 347 guest rooms, and an investment of 420 million yuan. Construction begins.
On December 10, the Sheraton Haikou Hot Spring Resort Hotel opened. China Huaneng Group invested 420 million yuan to build it as a five-star resort hotel with 341 rooms.
In March 2006, Sheraton Hotel Shenzhen went into trial operation with an investment of 400 million yuan and a construction area of ??60,000 square meters.
On March 13, Teem Group (formerly Tianmao Group) and Starwood Hotels & Resorts International signed a contract for the Sheraton Guangdong Hotel in Guangzhou Teem City West Tower, which has 450 rooms and is scheduled to open at the end of 2008. This It is the first time that Sheraton, a subsidiary of Starwood, has landed in Guangzhou.
Las Vegas Sands Group will finalize an agreement with Starwood Hotel Group to build a Sheraton Hotel and a St. Regis Hotel in Macau.
p>In 2007, the Changshu Fupeng Sheraton Hotel opened with 340 rooms and was invested by Changshu Yukun Real Estate Investment Company.
In 2008, another Sheraton five-star hotel was opened in Pudong, Shanghai.
Henderson passed away on September 6, 1967, but his "Ten Commandments" still remain in the world:
1. Do not abuse your power and ask for special treatment. Not resisting this is indulgence.
2. Don’t accept gifts from those who ask for your help.
3. Everything about decorating the Sheraton Hotel must be listened to by Mary Kennedy. Mary Kennedy was selected from 8 decorating masters through a decorating competition. Since then, she has been employed by the Sheraton Hotel Company as the chief decorator of hotel rooms, restaurants and lobby decorations.
4. You cannot go back on a confirmed room reservation.
5. Do not issue orders to subordinates without letting them fully understand the exact purpose.
6. The advantages of running a small hotel may be the taboo of managing a large hotel.
7. In order to make a deal, you must not squeeze the "last drop of blood" from the other party.
8. Dishes that have been cooled should not be served.
9. Decision-making depends on facts, calculations and knowledge.
10. Don’t rush to blame your subordinates for their mistakes
In the actual operation of Sheraton Company, Mr. Henderson also has some business methods which are also advisable
of:
1. Emphasis on responsibility and diligence.
2. Emphasis on guest supervision and evaluation of hotel service quality.
3. All services and food in the hotel must be "value for money".
4. Adjust the customer source market with floating prices.
5. Use competition to promote the forward development of enterprises.
6. Emphasis on goal management.
In terms of promotion strategies, Sheraton Hotel Company adopts advertising, personal selling, price concessions, setting up international clubs, special events, and uses the cultural, sports and entertainment facilities within the hotel to provide customers with convenient and thoughtful services. Among the Sheraton Hotel Company's many promotional methods, two are pioneering works in the international hotel industry. One is the establishment of the International Club, which aims to attract the high-end market and encourage them to stay in the hotel frequently; the other is the opening of the Sheraton Tower to provide Special services have strengthened Sheraton's high-end and luxurious image in the world's hotel industry.
The five-star Huating Hotel of the Huating Group in Shanghai was once managed by Sheraton. The Sheraton customer source system brought 30% of the consumption of the 20% of guests transported to the Huating Hotel. Due to reasons such as lack of consensus on the second phase of management fees upon expiration of the management period, Huating Hotel began to be managed by the Chinese themselves.
How many service staff are there at Sheraton Guangzhou Hotel?
There are about 100-200 service staff at Sheraton Guangzhou Hotel. Because it is a five-star hotel, the service staff is relatively complete. The main service personnel are divided into Western restaurant waiters, conference hall waiters, banquet hall waiters, health services, catering services, etc.
The services provided by Sheraton Guangzhou Hotel mainly include: room service, laundry service, wake-up service, concierge service, medical support, business center, child care, conference service, travel service, front desk valuable Item safe, beauty salon, shoe shine service, free parking, bus or car rental service, etc.
Notes on high-quality hotel service:
1. Avoid listening
This is a taboo for waiters. When guests are talking, it is the professional ethics of a waiter not to listen, peep, or interrupt. If a waiter has something urgent to discuss with a guest, he or she cannot interrupt the guest's conversation rashly. It is best to wait aside and signal with his eyes. The best method is to wait for the guests to realize it, then come forward and say: "I'm sorry to disturb your conversation." Then say what you want to say.
2. Avoid staring
When receiving guests with special clothing and appearance, waiters should avoid staring or making comments, because these behaviors can easily make the guests unhappy. Instead, you should ensure service etiquette, smile and look straight, so that guests can feel your respect.
3. Avoid snickering
When guests are gathering and talking, waiters, in addition to providing due services, should also be careful not to snicker, whisper, or criticize the guests' comments. , so as not to cause undue friction.
4. Avoid colloquialism
Some waiters lack the learning of language skills and the cultivation of their own qualities, and intentionally or unintentionally hurt guests or cause some unpleasant things to happen at work. , such as blurting out when ordering food in a hotel restaurant: "Do you want food?" This kind of language asking guests to order food makes people sound very unpleasant and uncomfortable.
Introduction to Sheraton Guangzhou Hotel
Sheraton Guangzhou Hotel has well-equipped and spacious gorgeous guest rooms and suites. Staying in any room will bring you an extremely pleasant night. All rooms are equipped with the Sheraton Sweet Sleeper Bed to help you enjoy a sound dream. The rooms are also equipped with work desks, flat-screen LCD TVs, in-room safes, small refrigerators, tropical rainforest baths and spacious bathrooms. High-speed Internet access keeps you connected to the world outside the hotel. The hotel's Feast all-day buffet restaurant includes Eastern and Western cuisine; the exquisite Banni Italian Restaurant provides authentic Italian cuisine including pasta and pizza; Caiyue Xuan is a wonderful place to taste special and traditional Chinese cuisine; enjoy fragrant coffee in the lobby bar , exquisite pastries and delicious desserts.
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