Job responsibilities of property manager

Responsibilities of Property Manager (Total 1 1)

In life, many occasions are inseparable from job responsibilities. Job responsibilities refer to the specific work content, the responsibilities of workers, reaching the standards required by superiors and completing the tasks assigned by superiors. So do you really know how to formulate job responsibilities? The following is the job responsibilities of the property manager I collected (GM 1 1), hoping to help everyone.

Job responsibilities of the property manager. The person in charge of the project property is responsible for organizing and implementing the management system of the property manager on duty, and is responsible for the implementation of the system.

2, the manager on duty by the project department director level or above, the manager on duty should strictly perform their duties.

3. When the manager is on duty, you must ensure that the hotline of the manager on duty is opened and unblocked 24 hours a day, answer the inquiries, help, complaints and reports of the owners, houses and employees in time, and be responsible for assisting in handling emergencies.

4. Record the contents of the call and the subsequent treatment in the work log of the manager on duty in time.

5. The manager on duty, as the first person responsible for accepting the contents of the call, must be responsible for the subsequent processing, results and replies of the contents of the call until the problems raised by the call are solved.

6. The person in charge of the project property is responsible for preparing the rotation table of the manager on duty, with 10 day as a rotation cycle.

7. On 25th of each month, the manager on duty is responsible for drafting the work report of the manager on duty from 25th of last month to 24th of this month, summarizing and analyzing the problems existing during the period of duty, and putting forward suggestions for improving the work and service quality.

8. The person in charge of the project property should check the work log of the manager on duty every day, keep abreast of the hotline of the manager on duty and ask the responsible person to follow up the handling situation, and give instructions according to relevant contents.

Property manager 2 job responsibilities 1, responsible for the identification, appointment and dismissal of managers and supervisors of all units and departments;

2. Be responsible for the examination and approval of the company's important tender documents and all economic contracts;

3. Be responsible for the examination and approval of various expenses of the company;

4. Perform all the duties of the first person responsible for safety and fire control of the company;

Job responsibilities of the property manager 3 1. Responsible for the management and coordination of duty, and perform the duties of duty manager.

2. Be familiar with the distribution of buildings, emergency exits and safety, fire fighting and engineering facilities in the area.

3. Carry out the work instructions of superiors, check the work completed by subordinates, make records carefully, and investigate and deal with deviation behavior in time.

4. Responsible for personnel deployment and work arrangement coordination during the duty.

5. Be responsible for accepting the opinions, suggestions and complaints of the owners and residents during the duty, and pay a return visit in time.

6. Be responsible for handling emergencies alone according to the emergency handling operation procedures, and report to the community manager in writing in time.

7. Responsible for urging team managers to maintain the environmental sanitation in their respective areas of responsibility, and checking whether the clothes, instruments and manners of the employees on duty are standardized.

8. Be responsible for the handover of this class with other teams and groups, and supervise and inspect the implementation of personnel succession in each position.

Property Manager 4 Job Responsibilities 1, fully responsible for environmental cleaning and greening, customer service, customer complaints, facilities and equipment management, maintenance management, community cultural activities, etc.

2, formulate property management objectives and plans and supervise the implementation.

3. Be responsible for reviewing, modifying and supervising the implementation of various foreign business contracts of Shangbang International Community Property Management Office.

4. Participate in the annual property management quality inspection and cooperate with the quality system management review.

5, responsible for the coordination between departments and adjacent units.

6. Responsible for the ideological education of all employees in the property management office.

Personnel:

1. Assist the general manager's office to recruit and dismiss all employees of the property management office.

2. Formulate the post setting of the property management office.

3. Formulate the job requirements and performance appraisal standards for each position in the property management office.

4. Training and development of property management personnel.

5, wuguanchu internal coordination

6, combined with the company system to develop property management office incentive mechanism.

Finance:

1, responsible for the budget of the cost index of the property management office.

2, responsible for the property management office shopping items audit.

3. Be responsible for reviewing the budgets of all departments in the Property Management Office.

Responsibilities of the property manager 5 1. The residential area manager is the highest-ranking manager in the garden area management department. Under the leadership of the general manager, he is mainly responsible for the training, work arrangement and work supervision of all subordinates, and is responsible for the daily operation of security, fire fighting, cleaning, gardening, customer service and complaint handling in the park, and reports to the general manager at any time.

2. Actively contact and maintain good relations with the owners and residents of the park, maintain first-class management services, and try to meet the requirements of the owners and residents according to the convention.

3. Reasonably assign work to subordinate employees, and let them do it in strict accordance with the company's instructions.

4. Supervise the quality of employees under their jurisdiction, and be responsible for the training and assessment of employees to ensure that their work reaches the level required by the company.

5. Be responsible for implementing the company's discipline, promptly and thoroughly investigate any employee's disciplinary behavior, and report to the general manager in time, and handle the disciplinary employees according to the company's regulations and store them in the employee file.

6. The regional manager should also predict all problems and difficulties related to regional management, and if it is beyond the scope or ability of responsibility, he should do his best to report to the general manager in writing in time.

7. Check the campus every day, including campus facilities and maintenance, local cleaning, elevator service, the appearance, discipline and work performance of employees at all levels. If any problems are found in the park, they should be recorded and handled in time and reported to the general manager.

8. Be responsible for the procedures of security, cleaning and garden maintenance, and coordinate with other departments, and make appropriate adjustments to ensure the smooth and effective development of all work.

9. According to the requirements and instructions of the general manager's office, emergency drills are held regularly, so that managers can always be in the best condition and be familiar with emergency procedures, and at the same time, users can have a better understanding of management work, thus establishing the spirit of mutual understanding and mutual accommodation.

10. The community manager shall submit the work report of relevant management departments to the general manager every month, and make the work summary report for this year and the work plan report for the next year to the industry committee.

1 1. Hold departmental work meetings regularly to review work performance and communicate with employees at all levels.

12. When customer complaints are received, they should be recorded and handled in time, and appropriate measures should be taken according to the nature and severity of the complaints, and the handling situation should be reported to the general manager. Beyond the scope of management or ability, should be reported in a timely manner.

Responsibilities of the property manager 6 1. The duty time of the duty manager is 8:00- 17:30 every day at the left bank customer service duty manager desk;

2. Be responsible for supervising and inspecting the work execution process of the whole company on that day, and recording the daily work;

3. Responsible for handling the situation in the operation of the whole company;

4. Be responsible for the handover of the work on duty that day, promote the orderly development of the work, and make a record of the handover of the manager on duty;

5. Be responsible for reviewing the rectification work of the previous day and tracking the proper handling of management problems;

6. Supervise employees to perform various operating procedures and record post-processing. The management system is the manager on duty. Implement and deal with the problems found in the inspection. Punish or praise the situation found on the job site;

7. Be responsible for at least 2 hours of park patrol every day, and sign the patrol post or record for confirmation; (Note: Checked and Time)

8. Be responsible for asking and reporting important events to the manager at the first time, and make relevant process records;

9, on duty must be kept for 24 hours;

10. During the duty period, the manager on duty is listed and wears the post identification.

Job responsibilities of the property manager 7 1. Accept the leadership of the deputy general manager of the property and the unified coordination and supervision of the company office, and preside over the overall work of the building property management service.

2. Organize employees to fully perform property contracts and fulfill service commitments; Regularly organize and urge relevant personnel to conduct weekly and monthly inspections on the development of various management services such as engineering maintenance, public security, sanitation and greening in the area under their jurisdiction;

3. Organize relevant personnel to deal with hidden dangers or problems in this management office in time and implement corrective and preventive measures;

4. Responsible for the internal and external coordination of the management office;

5. Be responsible for making plans and training employees in service awareness, rules and regulations, business skills, etc. as planned, so as to cultivate employees' team awareness and improve work efficiency;

6. Review and sign various plans, statements, instructions, reports and other documents of the management office; Responsible for organizing and supervising the collection of property service fees and other related fees, extensively carrying out paid external services, and striving to increase revenue and reduce expenditure.

7. Be responsible for the preparation, approval and implementation of the monthly and annual work plans of the management office, and accept the company's assessment, rewards and punishments.

Property manager's job responsibilities are 8 1, and he is fully responsible for the daily management of various projects in the management office.

2. Strictly implement the company's management system, formulate management objectives, plans and budgets according to the company's overall objectives, plans and budgets, improve the system and make continuous improvement.

3, advocate energy conservation and take effective measures to reduce the cost of operating services, open source and reduce expenditure.

4, responsible for the establishment of management related workflow and operating standards, straighten out the working relationship, to ensure the orderly development of all work.

5, lead by example, take the lead in observing the company's rules and regulations, arrange the work of each position in the management office reasonably, supervise the implementation of the work, and make corresponding adjustments when necessary.

6, responsible for the training of management personnel, in order to improve the quality of work, work efficiency and personnel quality.

7. Strengthen team consciousness, advocate the spirit of unity and cooperation, care for employees and create a good working atmosphere.

8. Evaluate the performance of management personnel according to the requirements of the company, so as to be fair, just, transparent and reasonable.

9. Strengthen contact and communication with other departments, owners and external institutions.

10, correctly handle customer complaints, emergencies or all kinds of major events and accidents according to the company's requirements.

Job responsibilities of the property manager 9 1. Under the leadership of the company's general manager, the property manager has a comprehensive grasp of the company's daily operations, implements all aspects of the company's work, assists leaders in handling daily administrative affairs, and coordinates the work of various departments. He is a good staff officer and assistant.

2. Preside over the work according to the work responsibilities of the Administration Department, check and assess the daily work of the employees in the department, and ensure that there are no work mistakes in the department.

3. Under the guidance of the company's leaders, be responsible for formulating administrative, secretarial, general affairs, logistics management and other related systems, and organize training and learning before the implementation of the system.

4. Check and supervise the implementation of the system of each department and give feedback to the company leaders in time, and at the same time assist each department to carry out rectification.

5. Be responsible for the initial review of the receipt, put forward preliminary handling opinions and report to the company leaders in time. Carry out comprehensive implementation and handling according to the opinions of leaders, and urge the circulation, recycling and archiving of documents.

Job responsibilities of property manager 10 Job responsibilities:

1. Check and evaluate the compliance of project construction and implementation, and follow up the evaluation results;

2. Timely prevent and respond to factors that may affect the quality of on-site business.

3, fully responsible for the project property management (order maintenance, engineering maintenance, customer service, environmental maintenance, etc. );

4. Complete the economic indicators and management indicators issued by the company;

5. Responsible for the work arrangement of all departments of the project, and effectively manage, guide, supervise and evaluate the objectives;

6. Responsible for external coordination of the project.

Specific responsibilities are as follows:

First, timely and effective early intervention.

(1) Work closely with the developer to show the good image and professional quality of the property service enterprise by using the project opening and the promotional activities held by the developer.

Before the official opening, developers, construction units, sales agents, property management and other departments should make detailed work plans for the opening day and promotion activities. As a project manager, we should focus on the training of etiquette and communication skills for personnel such as order maintenance and cleaning. When there are many people looking at the building and buying houses, we should focus on orderly guidance of vehicles, personnel diversion, safety precautions of the building-watching passages and model houses, emergency maintenance plan for temporary building-watching elevators, and key care of the signing area. The purpose of continuing to do the above work is to obtain the initial recognition of property service companies from developers and owners, and lay a good foundation for future property management.

(b) Get involved in the project construction stage in time, and put forward reasonable suggestions and written rectification reports to the developers in time, so as to reduce the waste of funds of the developers and reduce the management troubles in the future.

1. The main work before the project completion acceptance is to participate in the supervision of the project construction quality and comprehensively collect all kinds of property information of the project. Project managers should pay more attention to the following issues:

2. The main work during the project completion acceptance and handover acceptance:

Second, do a good job in the management of large-scale occupation and decoration, and protect the community from the destruction of secondary decoration.

Third, standardize operation and adhere to the four consciousnesses.

As a project manager, to manage the project well, we should also keep in mind four kinds of consciousness:

(A) the sense of contract.

From a certain point of view, the relationship between the property service company and the owner is just a paper contract. In other words, the owner, as Party A of the contract, of course has the right to supervise or terminate the contractual relationship with Party B according to the contract. Therefore, the property service company, as Party B, is the best policy only by continuously strengthening its performance ability and fulfilling its commitments. When providing services, any behavior of cutting corners should be regarded as breach of contract. If this continues, you will definitely put yourself in a passive position.

(2) communication awareness.

(c) Awareness of reserving some funds for reinvestment.

(D) awareness of cost control. Cost control ability should be the basic skill of the project manager.

Responsibilities of property manager: 1 1 1. Responsible for the overall work of the center and report to the general manager.

2. Organize employees to provide services such as public order, cleaning, greening maintenance, operation and maintenance of houses, equipment and facilities to the jurisdiction according to the management entrustment contract and relevant management regulations and policies.

3. Draw up the annual work plan, implement the company's various management systems, control management costs, and be responsible for the operation and management of the center; There is a work summary at the end of the year.

4. Be responsible for formulating and improving the rules and regulations and preventive measures of subordinate departments, and guiding the center to organize and command public emergencies and prepare and drill various disposal methods.

5. Carefully verify all kinds of hidden dangers in the center, distinguish responsibilities and make suggestions.

6. Guide the cleaning, sanitation, environmental greening and beautification work of the inspection service center, and establish and improve the effective quantitative management operation process of cleaning and greening.

7. Be responsible for maintaining communication with relevant local government departments, community neighborhood committees and major customers (owners) to ensure good relations with them;

8. Organize a work meeting once a week and a staff meeting once a month to implement the company's business philosophy and quality policy through the meeting, implement all the work, coordinate the working relationship of various departments in time, train and educate employees, and promote the improvement of service quality;

9. Conduct a comprehensive inspection of the management every month to comprehensively check the service quality; Security responsibility of service center;

10. Be responsible for the business training guidance and performance appraisal of managers above the supervisor level.

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