Job responsibilities of front desk reception in automobile 4S shop

Job responsibilities of front desk reception in automobile 4S shop

In the rapidly developing society, more and more places are exposed to job responsibilities, which can improve the vitality of internal competition and better discover and use talents. So do you really know how to formulate job responsibilities? The following are the job responsibilities of the front desk reception in the 4S shop of the car that I sorted out. Welcome to read the collection.

The duty of the front desk reception in the automobile 4S shop is 1 1, which receives calls and visitors;

2. Traffic registration of the exhibition hall;

3. Guide visiting users to receive sales consultants;

4. Check the operating facilities and environmental conditions of the exhibition hall every day;

5. Handover of subtitles and handover of user congratulations broadcast;

6. Complete other tasks assigned by the customer director and the exhibition hall manager.

Responsibilities of front desk reception in automobile 4S 2 shop 1. Answer external calls and give professional and timely answers to sales consultation calls according to standard polite expressions.

2. Distribute customer information to sales consultants fairly and reasonably.

3. Receive visiting customers in the exhibition hall to get a preliminary understanding of customer needs.

4. Record the information that the sales consultant organizes customers to carry out test drive.

5. Be responsible for supplementing the single page of the display rack model;

6. Fill in the call registration form as required.

7. Responsible for welcoming customers who arrive at the store and assisting the sales supervisor to arrange sales consultants to fill positions;

Job responsibilities of the front desk reception in the automobile 4S shop 3 1. Ensure good work enthusiasm, and be responsible for providing services to customers enthusiastically and proactively.

2. Be responsible for the environmental sanitation and greening arrangement of the customer's rest area, and clean it daily.

Third, be responsible for replacing the products in the customer rest area in time.

Four, responsible for the maintenance of related equipment in the customer rest area, if there is any damage, report it in time.

5. Be responsible for keeping the articles in the customer's rest area properly, and establish an account.

Six, complete the related work assigned by the department head.

Seven, assist the sales consultant to deal with related sales matters.

Responsible for customer reception and information entry.

Nine, the front desk area clean and tidy, daily maintenance and maintenance of newspapers, magazines and bonsai plants in this area.

Ten, responsible for the management of office supplies at the front desk and the cleaning and maintenance of office equipment.

Eleven, responsible for telephone, mail, mail forwarding, do a good job of information recording, sorting and filing.

Twelve, complete other tasks assigned by the exhibition hall supervisor.

Responsibilities 1 of the front desk reception of automobile 4S 4 shop, responsible for the reply and transfer of the company's telephone;

2. Responsible for the reception of visitors from the front desk company;

3. Responsible for passenger flow registration and telephone consultation in the exhibition hall;

4. According to customer demand, guide the reception to the sales department or after-sales service department;

5. Check the business facilities and environmental conditions of the exhibition hall every day.

Responsibilities of front desk reception in automobile 4S shop 5 1. Receive customers in a professional manner, personally contact potential customers and record contact information;

2. Cultivate the interests and needs of potential customers;

3. Stimulate customers' interest in Ford brand cars;

4. Record the new customer data on the relevant forms and input it into the sales system, and convey the relevant data to the sales consultant;

5, exhibition hall passenger flow records;

6. Work assigned by other exhibition hall managers

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