Department work summary and next year's work plan

1. departmental work summary and the first part of next year's work plan

With the patient guidance of our department and the strong support of the company, I basically completed the tasks assigned by the company in 20__, and at the same time contacted and learned a lot in this process, and applied it to work, and the work efficiency was much higher than last year. However, due to my own factors and the imperfection of the company system, the work efficiency has no ideal result. The important work this year is summarized as follows:

First, sample making

① The number of samples made was 793, an increase of 20.3% over last year. However, the problem of appearance quality has not been fundamentally solved, and good results have not been achieved, and the success rate of sample collection is low.

② Although the lack of sample materials is not an important obstacle to sample preparation, it is the main factor that the number of unfinished samples accounts for 15.6% of the total number of samples this year.

(3) The sample material is inconsistent with the material used in the production order, and the problem has not been eliminated.

④ The management of sealed samples is still a loophole, and there is no effective measure to control the loss of sealed samples, which is a major deficiency of this year's sample items.

Second, the coordination of daily production quality

① Although a lot of work has been done in the quality control of daily production workshops, there are still many problems, which make the number of customer complaints reach 2 1 time this year.

(2) New customers and new technologies require good communication with the workshop.

③ Although the process of communication and cooperation with the purchasing department is smooth, it is passive, and the sources of purchasing information are insufficient, resulting in no price competitiveness.

Third, the solution and reply of customer complaints

This year, with the growth of shipments and stricter quality requirements, the number of customer complaints reached 265,438+0, which was 2 times less than that in 20 _ _. Among them, the stone problem is the quality problem this year, and other large and small problems can be effectively solved and replied to the guests. But in the process of solving these problems, I directly reflected the following points:

① The communication method is not scientific enough, and the efforts to track the problem are not enough;

(2) the company's relevant departments cooperate insufficiently and often delay.

Fourth, assist in the development of new products and the objective performance test of products.

(1) In assisting in the tracking and testing of new product development, the personnel of the engineering department and I can almost finish the projects assigned by the technical department on time.

(2) The lack of correct standard technical specifications and inaccurate equipment is the main factor that makes the engineering department unable to do this work.

5. Follow-up customer inspection.

Although the penetration rate of this work is higher than that of 20-year inspection, it still lacks skills and experience in convincing the defects of products.

Six, product certification is a relatively successful work this year.

Looking forward to the new year, I strive to make the following work plan in 20__ _:

1, the effective and timely completion rate of sample work should reach 90%, and the accuracy rate of product testing meeting the standard should reach 98%.

2.65438 From June to May, please ask the technical department to assist in completing a set of standard inspection technical instructions.

3. Strive to standardize and shorten the length of all pots in mid-April, and strive to reduce the average cost per pot by 0.05 yuan/set.

In April and August, the filing changes of materials and materials in the original certificate were completed. Look for manufacturers that are cheaper than raw materials. Strengthen the intensity of quality, and at the same time vigorously explore from the material aspect to reduce costs.

2. Department work summary and the second part of next year's work plan

I have been working in the company since _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ On the other hand, I still use my preliminary plan to carry out personnel management seriously and practically. First of all, I thoroughly drafted the relevant personnel management documents, and gradually improved them according to the relevant rules and regulations of the company and the actual situation of the company. Finally, I have a set of basic rules and regulations for personnel management.

At the end of September, due to the personnel adjustment of the company, he was promoted to the manager (agent) of his department from June 65438+1 October1,and took over the administration, personnel, office, general affairs and logistics affairs in an all-round way. Under the care, support and guidance of superior leaders, with the cooperation of various departments, and according to the company's principles and policies, the work characteristics of the administrative personnel general affairs department are: to do daily external and internal work well and further improve work efficiency. Further strengthen various services to provide thoughtful and efficient logistics support services for production and operation; Reserve and innovate human resource management to provide dynamic support for the company's development, production and operation; Strengthen system implementation, etc. From June+10/October 1 in 65438, my work as a department manager (representative) was also carried out around the above ideas. Strive to serve the production and operation, and timely adjust the management ideas such as recruitment, employment management and logistics support.

In retrospect, the company accompanied me through a very important stage in my life and let me know a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the company leaders and all my colleagues! With your's help and understanding, I can be more handy in my work. With your's help, I can make the company develop in by going up one flight of stairs and complete all tasks better. The work summary report for the past year is as follows:

I. Personnel management

1. Complete the relevant documents and materials of personnel management, and gradually improve and distribute them to all departments according to the development of the company; Revise and improve the documents issued by the company and various departments, and sign and issue them; Explain and supervise the implementation of published documents by all departments, and further guide the implementation.

2. Establish, improve and standardize personnel file management (new entry, resignation, transfer and upgrade). (1) Re-file the existing personnel, and now the personnel files are complete. (2) Departments and personnel are filed in groups, which is convenient for work operation, verification, transmission and management. (3) Handling the procedures of new entry, resignation and transfer of the company; Classify and file the resignation, resignation and medical retirement of the resigned personnel for easy verification; At the same time, do a good job in keeping files and materials such as personnel transfer and promotion, and send the information of new employees, resigned employees and transferred employees to the finance department at the end of the month. (4) The person in charge of each department counts the number of on-the-job personnel every month, and counts and checks the resigned personnel, newly hired personnel and transferred personnel every month, so as to facilitate the audit management of departments, personnel and finance and strengthen the management of human resources. (5) Collect, sort out and archive archival materials in time.

3. Personnel recruitment. (1) Each department transmits the personnel supplement form. (2) According to the actual needs of department personnel, reasonably recruit employees and equip each position; Through a series of practical measures such as widely publishing recruitment information, online recruitment and fixed-point recruitment, we have achieved fruitful results.

4. Staff accommodation. Make statistics on employees' accommodation every month, and report the list of employees living abroad to the finance department, and give housing subsidies according to the relevant rules and regulations of the company.

5. Strict labor discipline. (1) Strengthen attendance management, with the help of the whole company, pay attention to commuting time and standardize attendance system. (2) Implement the responsibility of strict attendance system. (3) Strengthen the management of leave (rest) system and issuance of bills, and resolutely verify and deal with those who fail to perform leave (rest) procedures or leave their posts without authorization, which not only maintains the seriousness of the attendance system, but also stimulates employees' on-the-job enthusiasm, thus greatly improving the company's work style.

6. Do a good job in daily work, including: verification and review of excellent employees, salary, promotion and transfer; Check and verify the handling and replacement of work cards.

7. Monthly personnel statistics. Summarize the number of people in each department of the company every month and comment on new employees, resigned employees and transferred employees.

8. Collect information, develop and reserve human resources files, and improve office efficiency.

Two. Administration, office and general affairs

1, carry out the instructions of the company leaders. Do a good job of communication between superiors and subordinates, report the situation to the leaders in a timely manner and feedback information; Do a good job of mutual cooperation and comprehensive coordination among various departments; Supervise and inspect all work and plans.

2, according to the leadership intention, draft relevant rules and regulations, work plan and other manuscripts. Responsible for the handling, receiving and dispatching, registration, circulation and instructions of the company's letters; Do a good job in the notification, review, transmission, supervision and inspection of company documents. Strengthen the management of office documents and archives. In the process of sending and receiving documents, the documents issued will be delivered to relevant departments in time, which provides a strong guarantee for the company to implement the spirit of superiors and complete tasks on time; At the same time, file management should be orderly and serve the company at any time; Strengthen the drafting and printing of written materials, which can be completed according to the specified time and content requirements.

3. Assist company leaders, improve and formulate company rules and regulations, and implement them.

4. Strengthen communication: solve problems face to face with employees, make employees work according to rules and regulations, and make them understand and support logistics work, and achieve good results, and pay attention to the improvement of logistics quality.

5, can perform their duties well, improve efficiency.

6. Supervision, management and inspection: every day, the environmental sanitation, fire fighting and discipline inspection work of all departments of the company will be handled on the spot if there is any abnormality. Inform the person in charge of the relevant department in time to deal with all kinds of undesirable phenomena such as violation of discipline and discipline found in the inspection; Strengthen management and improve the company's logistics services; Earnestly collect information, comprehensively and accurately understand and master the development of all aspects of work, analyze the problems existing in the work, sum up work experience, and report to the company in time, so that the company's superiors can comprehensively and accurately understand and master the actual situation of recent work and make correct decisions to solve problems.

7. Management of office materials and work clothes in stock: the office materials used by all departments of the company are counted and classified and stored in the computer to ensure the safety of materials; Responsible for the management, maintenance and maintenance of office facilities of the company. Including the procurement, distribution, storage, use registration and maintenance of the company's materials; And perform the inspection function, carefully handle the strict control and management of office supplies, warehousing and picking. Handle the handover and storage management of stock work clothes.

8. Manage the daily administration, personnel and office affairs of the company and assist the daily work of the general manager's office.

9, the company general affairs, do a good job in logistics.

10. Sort out, record and sort out the meeting minutes of the company's office and production meetings, and issue documents according to the meeting decision as needed.

1 1. Receive visiting customers, adhere to work requirements, warmly receive visiting customers, and listen carefully to the problems, requirements and suggestions reflected by visiting customers.

12, supervision and management of security guards and drivers. Review and consult all kinds of problems, daily work and reimbursement forms reflected by kitchen employees, security guards and drivers, and handle abnormalities.

13, various forms of company management.

14, complete other tasks assigned by superiors, and finish them on time and with good quality.

Three. Work plan for next year

According to the work of this department for 20__ years, combined with the company's current actual situation and future development trend, the General Affairs Department of the Administration and Personnel Department plans to carry out the work for _ _ _ _ years from the following aspects, and comprehensively implement management by objectives.

In addition to daily management, the focus of the administration and personnel department in the coming year is:

(1) Strengthen logistics service and supervision, and revise and improve the relevant rules and regulations of logistics service according to the actual situation of the company's work, so as to make it more in line with the actual needs of the company's work.

(2) Cooperate with the company's construction to promote the work, strengthen administrative management, timely announce the typical people and things that appear in the work, and further improve the quality of work through "point to area, pay with reputation".

(3) Strengthen the management of human resources, improve the management of labor and personnel files and contracts, strictly control the company's labor and employment, do a good job in setting up posts based on things, and give full play to people's talents. Provide a reasonable basis for talent recruitment, salary evaluation and performance appraisal.

(4) Complete the daily recruitment and deployment of human resources.

(5) Strictly implement the company's rules and regulations. For example, attendance, employment and management after the completion of the dormitory.

(6) Strict office management, office supplies management and environmental sanitation management.

(7) Strengthen the development of internal manpower and talents, carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture.

(8) Keep records of personnel turnover rate control, labor relations, dispute prediction and handling. It not only protects the legitimate rights and interests of employees, but also maintains the image and fundamental interests of the company.

Four. suggestion

Administration, personnel and general affairs work is a very serious and important basic work for a growing company, and it also needs the cooperation of the whole company. There are many projects that can only be done well with the cooperation of various departments, so it needs the attention and support of company leaders. Whether to change ideas from top to bottom and the degree of support and cooperation provided by various departments are the key to the success or failure of the work of the General Affairs Department of Administration and Personnel. Therefore, after setting the annual target, the administrative personnel department implores the company leaders and departments to give great assistance in the process of completion.

In 20__ years, the company was busy, and the administrative, personnel and general affairs departments had great responsibilities. However, I always devoted myself to my work with full enthusiasm, worked conscientiously, performed various duties such as administration, personnel and general affairs, implemented the company's rules and regulations, and successfully completed all duties. Of course, there are still some deficiencies in the work of the administrative personnel department this year, and these deficiencies will be improved and corrected in the coming year. With the development of the company, according to the demand, recruit talents, strengthen administration, personnel, general affairs management and staff training, and strictly implement the company's rules and regulations. It can be predicted that in the coming year, our work will be more arduous and demanding. To this end, I will work harder and contribute to the company!

3. Department work summary and the third part of next year's work plan

20__ _ _ month, because the former leader was transferred from the work unit, the company leader appointed me to focus on the budget work. In these few short months, I have learned a lot. Near the end of the year, I am here to make a year-end summary of the work of myself and the budget department in the past year, with the aim of learning lessons and improving myself in order to better improve work efficiency.

First, the work content:

1. The main bid sections completed by the budget department this year are: the third bid section of affordable housing in Nvzhizhai, the third bid section of Sunjiazhuang, the renovation project of residential building in Fengning Jingyuan of Qian 'an Housing and Construction Bureau, and the renovation project of Feng Run Gear Factory, all of which are compiled according to regulations and meet the requirements of the bidding documents. The completion budget includes the Phoenix Sega steel structure corridor, and the output value progress budget is compiled for the Phoenix Sega E project department, and submitted to Party A for review as the funding basis.

2. The company's main external settlement projects are -2# building 12 # 13 # 14#, 19 # building and underground garage project, and the budget department independently completes 14# building and 19 #. According to the engineering drawings, changes and visa procedures, we verified with Sheng Xing Real Estate that the completion settlement data of 12# 14# project and the underground building were basically completed, and only controversial issues existed. The project department of 13# building is checking the engineering quantity, and it is expected to complete the drawing engineering quantity by the end of this month. Due to Party A's reasons, 19# building only completed the positioning of steel bars.

3. In the process of external settlement, Party A's competent budget personnel are repeatedly required to coordinate the timely settlement of disputed projects. Discuss and study the disputes in settlement with the project department of the company. In addition, it also summarizes and analyzes the controversial issues that cannot be solved temporarily in the settlement process.

4. Building 7 in Guye District D, the project settlement is in progress and drawing to a close. Cooperate to complete the budget of demolition, reconstruction and reinforcement project of Phoenix Sega Project Department.

5. This year, I participated in the study and training of 20__ bill of quantities and 20__ budget quota organized by quota station, and mastered the new regulations of quota and budget and final accounts in time. All budget personnel of the company report to the annual inspection for approval. Participate in the contract review of Kaiping Guzhen New Town 3 # 9 #, 10#, 1 1# and 12# organized by the contract department. Copy the project contract of the company's existing final accounts to my computer and sort out the main contents related to the budget.

6. This year, the company organized the implementation of standards, and the external audit team conducted an annual audit of our quality system on June 65438+ 10.

Two. 20__ year work plan

1, actively abide by the company's various management systems, further strengthen the sense of responsibility, and be stricter with yourself.

2. Strengthen the budget management of projects under construction. The projects that need to be settled by the company and the project department in the past 20 years include: the commercial and residential building in Zone E of Phoenix Sega, the steel structure of Phoenix Sega, the residential building on the waterfront, the residential building in Fengning Jingyuan, the external network in Zone A of Phoenix Sega, the disputed project in Zone A of Guye, Building 7 in Zone D of Guye, Yannan Cement Plant of Guye, and No.2 plot 265438 of Kaiping Ancient Town New Town. Kaiping -2# Building 12# 13# 14# and controversial projects left by underground garage 19# Building and other projects.

3. Use spare time to study relevant professional knowledge seriously and constantly improve your working ability. In view of their own shortcomings, consult colleagues and report some important problems in the project to the leaders in time, so as to solve the problems in time and effectively. At ordinary times, collect more information documents about the current quota, and strengthen the study of business knowledge such as engineering quantity calculation skills and software use.

4. In this year's work, I can actively complete all the work arranged by the leaders and participate in various activities organized by the company. The job of a budgeter is to deal with figures, so our requirements for figures should be more accurate. When calculating the engineering quantity, it is necessary to know the reasons for the visa in detail with the on-site technicians. Secondly, it is necessary to review whether the contents of the visa are within the quota. For visas with incomplete procedures, it is necessary to communicate with the project department in time to avoid unnecessary troubles and omissions in final accounts.

Summary is not to summarize, but to change. In the future work, if there are any shortcomings, please criticize and correct them by leaders and colleagues. I will be more strict with myself. I believe that with the care of leaders, colleagues, my sense of responsibility and sincerity in loving budget work, I will definitely do better.