Summary of the work of real estate sales department

How to write a work summary when employees in the real estate sales department need to write it? Come and have a look with me.

The work summary of the real estate sales department is a "gateway" for sales staff. At this critical moment, sales staff should not only try their best to flush sales before the Spring Festival to balance the "deficit" brought by the off-season, or strive to fight a beautiful "turnaround" at the end of the year, but also consider another crucial thing, that is, to make a sales summary of the year-end finishing work. As a busy real estate salesman, it is really a headache to write a year-end summary that truthfully reflects one year's work. I collected a year-end summary of real estate sales for you. Welcome to learn from it.

Time flies, time flies, and it is almost the end of the year in a blink of an eye. I suddenly turned around and have been in the company for half a year. In the past six months, I have made tangible and intangible growth and progress through unremitting study and efforts. Today is approaching the end of the year, thinking about the past and looking forward to the future. In order to better carry out the tasks of my new job, clarify my new goals and clear my mind, I have made an all-round analysis of my work in the past six months, so that I can better understand myself, motivate myself and improve myself, so as to better and better complete the sales work entrusted by the company in the future!

First, the feelings and review at work

Since I entered the company with passion and dreams in April, I have been growing with the company. With the company's southward expedition to North Station, from Conghua to Zhongshan, the company also moved from Renfeng Building to Chuangzhan Center, from the previous three project departments to the present five project departments. The team is growing, the strength and fighting capacity of the team are also increasing, and the scale of the company is also expanding. It can be said that it is a very extraordinary year, and it is also the anniversary of the Revolution of 1911 100. The 90th anniversary of the founding of China coincides with the formal implementation of the 12th Five-Year Plan. This year is also the most extraordinary year in the history of China real estate market. It is the policy year of real estate, the policy is getting tighter and tighter, and various means emerge one after another. Experienced the most severe year in history. In the face of the continuous intervention of national policies, it has brought great influence on our real estate sales and constantly challenged our survival limit, and our living space is becoming more and more obvious. Colleagues around me are constantly forced to leave their jobs because of the suppression of policies, and I think the more difficult the market environment is, the more they can exercise their business ability and quality, and it is also the time to show their value. Because I firmly believe that everything will come to an end, I can't help but express regret and regret for their departure. There are many excellent colleagues among them. I wonder what they think when they enter the company. How can they not stand the toss? And I firmly believe that adversity can give us valuable opportunities to hone, and only those who can stand the test are truly strong. Since ancient times, most great men have struggled out of adversity with indomitable spirit and indomitable will. In view of this, I sincerely thank the company for giving me this opportunity to work and exercise, and I am honored to be a member of South China tourism real estate Network. At the same time, we also thank the company for not abandoning us in adversity. After all, I haven't made any achievements for a long time. Thank you again for your cultivation, help, encouragement and support!

I have been a layman who knows nothing about real estate since I joined the company, and now I am a professional investment and real estate consultant. I have gained a lot in the past six months, and I also have some views on the company's development nature, real estate market, working mode and strategic policy. As a real estate salesman and sales supervisor, I know my responsibility is great.

Because I represent the window of the company, my words and deeds represent the image of the company. I should not only do my job well, but also bring my own sales team, which urges me to improve my quality and strengthen my professional knowledge and skills. Only by setting an example can I convince the public. We should also maintain a good attitude at ordinary times. A good attitude is the most basic quality that a salesperson should have. Especially on the pie list, when I meet people and things of all colors, I can control my emotions and face them calmly with a stable attitude.

Second, the good aspects of work.

1. I am enterprising in my mind, and I love the sales industry, especially the real estate sales industry, because only by doing one line and loving one line can I be proficient and refined, and I can always maintain a positive attitude, stand on my own feet and work with peace of mind!

2. Optimistic and confident at work, hardworking, conscientious and pragmatic, obedient to management and arrangement, adaptable, team player, strong sense of responsibility and self-consciousness, and able to consciously complete the work at hand! And can abide by the company's rules and regulations!

3. Psychologically, you can correct your attitude. After all, sales is also a service industry. As the saying goes, "first-class real estate consultants sell not products but services" can usually maintain a positive attitude and a good sense of service, and can brake and adjust their emotions!

4. Be friendly with colleagues in life, treat others sincerely and be good at helping others!

Third, there are shortcomings in the work:

1. I'm not good at self-summary, self-reflection, self-examination, analyzing the root of the problem, and finding out the reason why the customer didn't close the deal and didn't have sales performance for several months. Of course, this includes external and internal factors, the real estate market depression reflected externally, and personal factors reflected internally. I think personal factors are the main factors!

2. Sometimes the mind is not correct, the course cannot be corrected in time, the will is not firm, and the self-control ability is poor. I always think this is because the market environment takes it for granted, I work harder than others!

There is no clear goal and detailed work plan in the work. As a salesperson, if you don't have a goal, you will let yourself go without a sense of urgency and pressure, which will lead to low work efficiency and unreasonable working hours.

4. Bragging that "quality is not quantity" leads to a small number of customers. Usually, the follow-up is not timely when making an appointment, and the management of customer assets is mixed, resulting in less entrustment, which affects the transaction!

5. Usually, the communication with customers is not deep enough, so it is impossible to clearly convey the knowledge of the project and the selling points of the real estate to customers, to meet the needs of customers in time, and to find out customers' views on the advantages and disadvantages of the project in time.

6. I didn't consult my leaders and colleagues in time for the problems in my usual work!

7. The ability to talk with customers needs to be improved and enhanced, forcing indecision!

Four. The next step needs improvement and help.

1. Improve the work plan and personal goals, and strictly implement and execute them!

2. Communicate with customers, learn new knowledge and master new methods!

3. Pay equal attention to quality and quantity, make an appointment to follow up and classify customers!

4. Read real estate-related books and other related sales knowledge during normal work breaks to improve your quality!

5. Problems found in daily work should be reflected in time and solved effectively in time!

6. Be positive, keep positive self-motivated, and devote yourself to the next step with a good mental outlook and a positive attitude!

7. Learn the knowledge of team building, fully mobilize the enthusiasm, creativity, self-motivation and enterprise of team members, build an ace sales team, and constantly strengthen and enhance their own capabilities!

8. I hope the company will strengthen relevant professional training, so that our comprehensive ability and quality can be comprehensively improved!

9. I hope to keep good aspects in my work and overcome and improve my shortcomings in the next work! The above is a summary of my work since I joined the company. For the shortcomings, please criticize and correct me so as to make better growth and progress!

Finally, I wish the company a prosperous performance in the new year, good health and smooth work for leaders and colleagues!

Work summary of real estate sales department. Time flies, and another year has passed unconsciously. In the past year, under the correct leadership of the leaders and with the care and help of my colleagues, I have grown from a fledgling college graduate to a member of the company. Personal work skills have also been significantly improved. Although there are still some shortcomings in my work, I should say that I have paid a lot and gained a lot this year. I feel that I have grown up and matured. I dare not say that my work is perfect, but I think that the future road, whether it is Ma Pingchuan or difficulties and obstacles, will gain valuable experience as long as you walk through it tenaciously. Because of this, I have been exploring, summarizing and drawing lessons from practice, and I believe these experiences will eventually become valuable wealth in my life.

First, adapt to the characteristics of work with a down-to-earth working attitude.

During the May Day holiday when the real estate market picked up, I attended the Shanghai Holiday Housing Exhibition and felt a lot. Distribute hundreds of sets of information every day, answer customers' questions repeatedly, and patiently answer questions for emotional customers. Repeated practice has made my words flow a lot.

From July to September, the owner delivered a house of 95xxxx. In addition to patiently explaining the doubts on the decoration confirmation form, we should also deal with a few problem customers, provide them with smile service wholeheartedly, iron out their dissatisfaction with the iron service, and try to avoid conflicts with customers. Before the formal delivery of the house, we started the preparatory work, sent 300xxxx registered letters, and received an average of 5xxxx calls every day, and signed 150 sets of decoration confirmation letters at most one day. The congress is a broad platform. We live in a small society, and all kinds of people come for different purposes. We should all receive them with the same enthusiasm. The exhibition will be the touchstone, forcing us to understand our products more comprehensively. Comparatively speaking, the handover meeting is a net, which promotes the better unity of our whole team. From leaders to salesmen, everyone is United in the front line to ensure that we can better complete our duties.

From June 5438 to 10, I came to work in the human resources department, which is an important department in the company's operation, coordinating and communicating with many jobs inside and outside the company, which determines the complex characteristics of my usual work. In addition to work every day, there will be unplanned things that need to be dealt with temporarily. These unexpected events gave me plenty of exercise.

After a period of study, I learned that personnel work involves the following aspects: including the preparation of the company's employee demand plan; Handling personnel recruitment, arrangement, employment, training, adjustment, assessment, rewards and punishments, and resignation; Manage personnel data and files; Handle employee salaries, bonuses, endowment insurance and medical insurance, and handle annual inspection of industry and commerce; Handling of labor disputes. At the beginning, I mainly participated in the basic recruitment, employment, termination and comprehensive insurance of foreign labor. Up to now, we have assisted in recruiting 1xxxx, browsed nearly 30xxxxx resumes, and informed 6xxxx people to interview. And handle the employment of xxxx and the resignation of 5xxxxx.

In my work, I found that there is a phenomenon in the recruitment of various departments, that is, the demand for posts is small, the demand is urgent and there are many people in need. On the other hand, the recruitment channels of these personnel are limited, and sometimes there will be a contradiction between supply and demand for specific positions, and the problem of not recruiting suitable people within a specific period of time will arise. This forced me to keep thinking about how to open up a recruitment channel with low fees and wide resources. Another solution is to establish the company's own talent pool, in which the information of people who have applied for jobs in the past but have not been hired for various reasons is entered, which is vertically divided into three categories: high, medium and low, and horizontally divided into specific positions for archiving. If there is a similar job demand in the short term, the recruiter can directly search in the warehouse, contact the candidate and then interview. In this way, the existing resources can be used reasonably without occupying the allocated resources to publish job requirements. It not only saves costs for the company, but also releases the number of new positions to a few diversified positions, which can be described as killing two birds with one stone. At present, this is only a preliminary idea, which may not be mature yet. I will try in the future practice and strive to realize its feasibility.

In addition, I found that there is a vacancy for job training in the company at present. Personally, training has always been one of the driving forces for the company to keep moving forward. It is necessary to train existing employees and new employees properly in order to continuously strengthen and enrich the management and technical force of this team in our company. At present, there is little post-employment training. If possible, I suggest that the career development of employees can be planned in combination with the personal situation of the company and employees in the future, and at the same time, new employees should be trained as necessary or rotated during the probation period. In this way, employees will have a better understanding of their work ability and comparative advantage, and can give full play to their strengths in jobs that are more suitable for them and meet or even exceed the job requirements.

Of course, I also understand that enterprises are not schools, especially private enterprises, and have no obligation to provide special training for new employees (and old employees). And regular training can not only let managers know the professional skills of employees, realize effective communication between department leaders and employees in common professional fields, but also improve employees' sense of belonging to the enterprise, thus improving the cohesion of the enterprise. Strive to ensure that qualified personnel can enter, use and stay. This can not only enhance the internal culture of the enterprise, but also reduce the phenomenon of frequent job-hopping of employees. For an enterprise, external introduction is not as good as internal transfer in some aspects. Internal employees are more familiar with the operation and rules and regulations of the enterprise than new employees, and this alone can save a lot of opportunity costs.

Second, ideological work

I strictly abide by the company's rules and regulations, actively participate in various political activities organized by the company, respect leaders, unite colleagues, and correctly handle the relationship with leading colleagues. At ordinary times, we should use a party member standard to regulate our words and deeds, treat others sincerely, love work, work hard, obey the arrangement and complete the tasks assigned by the leaders. At the same time, be brave in dissecting yourself, dissecting yourself, facing yourself squarely and improving your quality.