What should we pay attention to in KTV management?

1. During peak business hours (Friday and Saturday), all check-in and check-out boxes must be equipped with local high-end clothes. . 2. All cups and utensils must be used correctly. For those who drink beer, they can only buy disposable cups to drink. 3. No matter in any area, staff in any post must come forward to ask questions and solve problems when they see hesitant, wandering and waiting guests. All service personnel must know that KTV is divided into 1F and 2F. In case the guest thinks that 1F is the basement, the service personnel must make a reasonable explanation to the guest. All service personnel must carry forward the spirit of mutual assistance in their work, especially when the cigarette butts in the public trash can are not cleaned up. 6. All KTV staff must report to the regional cadres when they do anything during working hours and leave their jobs. 7. All KTV service personnel only have the following postures (1): standing posture (2) walking posture (3) guiding posture (4) dialogue posture (5) filling posture (8) greetings and conversations vary from person to person, and the most important thing is intimacy. 9. Front desk: the standard action for front desk staff to sign for guests. 10.KTV personnel must emphasize the standardization of conventional terms when talking, asking and communicating with guests. 1 1.KTV service personnel and front desk personnel must be standardized and correctly guide their positions (in front of guests). 12. Transfer-out room and transfer-in room. At the same time of transferring rooms, the service personnel of transferring rooms and the service personnel of transferring rooms must be clear, and the regional management personnel must follow up, that is to say, they should help the guests transfer food, drinks and articles. 13. Brand promotional materials and other articles in the same industry are not allowed to appear on the KTV business site in Chinatown. Such as pens and lighters. 14. Front desk: The front desk during the peak period should try to minimize the loss of guests. Don't lose a group of guests from Sunday to Thursday. 15. The triangle signboard on the desktop of each box in KTV is more important.

The content must be oriented to the guests. (house price) 16. Front desk: the standardization operation and overall standardization of the front desk are the main focus of the recent front desk work. 17. Seven major points and three minor points have been emphasized recently. Seven: beer price reduction, hygiene, service bell, buffet, 5.5 beer, welcome speech, smile. Three: the use of clothes hangers, the neatness of sofas, and the main promotion time of triangle buffet: the first time after going online every day is about 19:20, at 0: 00 every day. 5.5 Main beer promotion time: 02:00 every morning.