Clean management work plan

Time flies, and we will usher in new joy and new harvest. It's time to start writing a plan. So do you really know how to write a good plan? The following is my cleaning management work plan, for reference only, and I hope it will help everyone.

1 20xx's cleaning management work plan will soon become a thing of the past, and we will usher in a new year. Over the past year, under the guidance of the company's leaders at all levels, with the strong assistance and cooperation of various departments, and with the concerted efforts of all cleaning staff Qi Xin, the insurance department has completed all cleaning tasks inside and outside the mall according to the company's requirements. The overall work of the cleaning department for one year is now reported as follows:

First, improve the rules and regulations of the cleaning department. This year, in order to standardize the words and deeds of cleaning staff and improve work efficiency,

Relevant management systems such as Responsibilities of Cleaning Post, Code of Conduct for Cleaning, Detailed Rules and Standards for Daily Assessment of Cleaning, Standard for Cleaning Process, and Provisions for Performance Assessment were revised, and new management systems such as Operating Rules for Cleaning Safety, Requirements for Cleaning during Peak Passenger Flow, Emergency Plan for Emergencies, and Attendance Rules for Employees' Daily Work were formulated. The implementation of various systems has played an effective role in improving employees' work enthusiasm, initiative and self-discipline, allowing employees to perform their respective duties spontaneously, greatly improving the cleaning work inside and outside the mall on the original basis, and making the sanitary quality of each region reach the standards stipulated by the company.

Second, control the cost of cleaning materials to save energy and reduce consumption. Carry out the company's spirit of saving energy and reducing consumption, in line with saving

It is the idea of saving money for the company, strengthening the guidance of cleaning and saving consciousness, calling on employees to start from themselves and details and put an end to all waste. First, the water in the bathroom should be turned off in time when not in use, so as to reduce the frequency of pushing and dragging dust. When cleaning up the garbage, when the garbage in the bag is less than two thirds, put the garbage in several bags into one bag. Secondly, the practical operation training was carried out for the use of the dryer, and the relevant management system was formulated to reduce the frequency of use and prolong the service life of the dryer. Third, strictly control the use of daily cleaning tools and facilities and equipment, deeply understand the use methods of tools and facilities and equipment, and use tools reasonably according to the planned dosage; Regular maintenance of facilities and equipment, cooperation with the administrative department to check the quality and price of materials and facilities and accessories, so that the cleaning cost can be reasonably controlled within the budget, and truly increase revenue and reduce expenditure.

Third, the overall quality of employees has improved. The quality of employees is an important part of the company's image, in order to improve

The overall quality of cleaning staff, cleaning staff in the management standard process, cleaning etiquette, service safety awareness and other aspects of training and assessment for many times, and achieved certain results, greatly improving the safety awareness, service awareness and overall image of employees; Understand their own quality and the quality of cleaning services.

The image of the company is closely related. In the whole year, six employees found customers' mobile phones, wallets and articles and returned them to customers, which was well received by customers. No service to customers and merchants' employees was found, which laid a solid foundation for merchants and customers to create a comfortable and clean business and shopping environment.

Fourth, the main work done this year:

First, the daily cleaning of shopping malls.

1, effectively supervised the blue sky cleaning of outsourcing units, and made the ground cleaning work of the peripheral Xiangmian section, Renmin section and Changhong section basically meet the requirements of our company.

2. Complete the cleaning work during the peak period of shopping malls during the holiday season; Make reasonable adjustments and arrangements for personnel in key areas of shopping malls, guide employees to improve the overall awareness of regional management, and complete the comprehensive cleaning work during the holiday season of shopping malls;

3. Complete the shopping mall cleaning work in rainy and snowy weather; Protective measures shall be taken for cleaning in rainy and snowy weather: anti-skid tips shall be provided for the main entrances and exits of four gates and escalators, absorbent carpets shall be laid, additional personnel shall be assigned to the main passages, sundries of floor drain on the fifth floor shall be cleaned, employees shall be mobilized to shovel snow for the main passages outside the doors, and stains in underground parking lots shall be cleaned;

4. Complete the daily management of green plants in shopping malls and on the fifth floor;

Second, the annual cleaning work

1, complete the dust removal of the high-altitude pipe network facilities and equipment in the underground parking lot and the comprehensive cleaning of several sewage pipe networks in Area A and Area B, so as to ensure the cleanliness of the pipe network facilities and the normal operation of the sewage pipe network;

2. Complete the comprehensive cleaning of the peripheral glass awning, the landscape lights of the pedestrian street and the keel above Gate 2; According to the cleaning work in spring, summer, autumn and winter, as well as the contents and requirements of cleaning services inside and outside the mall, we have made adequate arrangements and plans and put them in place in an all-round way.

Third, unplanned cleaning work.

1, complete the land reclamation and cleaning of the new office area after the group office is moved to the hotel;

2. Complete the cleaning work of the glass door rebuilt in the shopping mall for many times;

3. Complete the cleaning of garbage and sundries during the renovation of the fifth floor office, the overhead cleaning of external wall glass, and the comprehensive reclamation cleaning of the ground and details after the renovation;

4. Complete the wall cleaning around the booth in the pedestrian street and the comprehensive cleaning inside and outside the booth;

5. During the construction and renovation of Changhong Road and Renmin Road, the glass awnings around our company and the main passages of shopping malls,

Cleaning work related to dust pollution caused by underground parking lots;

Fourth, the training of squad leaders and staff.

1, in order to improve the management level of grass-roots managers, in April, the squad leader was trained in job responsibilities, team building and execution improvement, so that the squad leader can understand the various rules and regulations of the department, the job responsibilities and the operation process of each position, influence employees with actions and their own image, educate employees, and ask employees to do what they want to do first, so as to better play the management role of connecting the preceding with the following; 65438+ 10 In February, June and June, employees were given comprehensive training on team awareness, service awareness, energy saving and consumption reduction awareness, performance appraisal rules and standards, safety management operating procedures and emergency handling procedures. It has played a very good role in promoting the service safety awareness, adaptability and work efficiency of cleaning staff;

Verb (abbreviation of verb) Problems in cleaning work

First, there is insufficient awareness of cleanliness and safety. Daily cleaning of shopping malls in peak passenger flow and rainy and snowy weather, all kinds of

If liquid pollutants are not treated in time, it will bring unpredictable safety hazards; After the store is closed, the cleaning of the ground, the cleaning of the safe passage and the high-altitude cleaning of the surrounding projects all involve safety. Some employees did not have enough awareness of prevention during the operation, did not operate in advance according to the specified time, and some employees did not take any prompt measures during the operation. Safe operation and cleaning work can ensure the normal business environment of shopping malls. Therefore, every day, employees will be strengthened in safety awareness, so that employees can attach importance to the importance of safety ideologically and realize that there should be no carelessness and slack in cleaning and safety operation, and any negligence will bring serious consequences to themselves, others and the company.

Secondly, the cleaning staff is older, with lower education level, long cleaning time and monotonous work.

Thoughts fluctuate easily. Individual employees have poor work discipline and chat together when there are few passengers; There are also some employees who are excluded from monthly assessment and daily assessment; In view of these problems, while strengthening ideological education for employees, we should care about their lives, communicate with them more, improve their ideological level, and change passive work into active work. Correctly guide employees who violate discipline, combine performance appraisal regulations with humanized management, and reduce employees' disciplinary behavior; Learn the daily code of conduct and assessment rules of employees, so that employees can clearly understand that assessment is a comprehensive assessment of employees' abilities (work attitude, work responsibility, teamwork, work quality and work discipline). Only through appraisal can we know what shortcomings we still have and what needs to be changed.

Enter; Managers are required to be fair and just in the daily assessment of employees. Do not go through the motions in the inspection work, encourage those who perform well, punish those who fail to meet the standards and violate work discipline, and let employees recognize the assessment system from their hearts and implement it earnestly.

Third, the lack of professional skills and knowledge: the company is constantly developing and growing, and high-tech materials are also emerging one after another.

Our existing cleaning knowledge can no longer guarantee the cleaning and maintenance of high-tech materials. In the future work, we should strengthen our study, enrich the professional skills and knowledge of departments, and lay a good foundation for cleaning work. Vii. 14 Work Plan:

First, adjust the age structure of manpower to improve the overall quality of cleaning staff; According to the requirements of the company, combined with the current situation of cleaning personnel, under the condition of ensuring the normal work of cleaning, gradually adjust the personnel who do not meet the requirements of the company; And cooperate with human resources administration to do a good job in the examination and approval of new employees;

Second, according to the budget objectives of the department, strengthen the use control of daily cleaning materials and facilities.

Supervise and maintain, control the cost within a reasonable and effective range, and better complete the objectives and tasks set by the company on the premise of ensuring the quality standards of daily work;

Third, strengthen teamwork: any work needs a harmonious working atmosphere and professionalism.

Only in this way can it be effectively completed. No matter the work intensity of employees at different time periods or the abnormal performance of employees at work, managers need to understand employees from all aspects, understand their ideological trends, find problems in time, guide and channel employees' dissatisfaction, and avoid affecting the overall cleaning work; Strengthening the organization of employees' after-work activities and providing a communication platform for employees require managers not only to play a benchmarking role, but also to play a good coordination role among employees. While doing a good job in team relations, we should also do a good job in relations with other departments in order to better drive employees to do a good job in team building;

Fourth, staff training:

Cleaning training is a long-term job. Every year, cleaning staff should be trained in cleaning-related knowledge, so as to continuously improve their comprehensive quality and working attitude, enhance their sense of belonging and responsibility to the company, and promote communication between the company and employees, managers and employees. This year's training mainly includes the following points:

1, fire safety awareness training, cooperate with the fire department to train employees on fire safety knowledge, strengthen the training of employees' safety awareness in stages, improve employees' emergency handling ability, control the cleaning of holiday peak hours and reduce it as much as possible.

Stains stay on the ground for less time, reducing potential safety hazards, and cleaning in strict accordance with the standard procedures of safe operation to eliminate potential accidents;

2, gfd, service awareness training, the cleaning of all parts of the mall, employees' GFD and service awareness directly affect the company's external image. Therefore, the daily dress of employees is uniform, and the improvement of employees' service awareness is also the focus of cleaning training;

3. Skills and knowledge training. With the continuous development of the company, the standards and requirements of cleaning work will become higher and higher. In addition to basic cleaning knowledge, employees need to master more cleaning skills in order to do a better job of cleaning. For example, the maintenance of facilities and equipment, the cleaning and maintenance of floor tiles, and the cleaning and maintenance of stone materials all need professionals to operate. This year, we will focus on strengthening the training and learning of employees' skills and knowledge to meet the development needs of the company; In the new year, all our cleaning workers' unions have devoted themselves to it with greater enthusiasm and positive working attitude.

In the cleaning work, do your part for the all-round development of the company.

The second work plan of cleaning management is to ensure the smooth development of cleaning work. According to the actual situation of this building and the shortcomings existing in the work of 20xx, the annual work plan of 20xx is formulated, which is mainly reflected in the following aspects.

First, do a good job in employee recruitment to ensure the stability of the workforce.

According to the past facts, it takes a long time and high enthusiasm for employees to introduce people to clean. Recruited personnel have short working hours, ranging from a few days to a month. According to the above experience, employees should be fully mobilized to introduce fellow villagers and neighborhoods in 20xx, and efforts should be made to supplement cleaning staff. We should not only introduce new employees and new forces, but also retain old employees and old backbones. We should not only ensure the quality and quantity of daily work, but also take care of employees' emotions, rationally adjust and make overall arrangements for employees' work and rest, always care about employees' lives, let employees feel the warmth of home after work, and let employees complete their tasks with peace of mind.

Two, in-depth staff skills training, improve the professional quality of cleaning.

The new cleaning staff shall be trained in various rules and regulations formulated by the company, and the theoretical knowledge of cleaning shall be trained for different positions, so that employees can master the cleaning knowledge and meet the requirements of office cleaning. On the basis of theoretical knowledge training for cleaning staff, practical operation training is carried out in combination with the actual situation, focusing on the use and configuration of cleaning tools and materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures.

Third, implement responsibility management, do a good job in daily cleaning, and Qi Xin will work together to overcome difficulties.

Strengthen employees' understanding of the inspection and assessment standards of the company's cleaning work, clarify employees' responsibility areas and cleaning tasks, establish employees' sense of responsibility, and enable employees to work hard and complete tasks according to standards.

The daily cleaning of men's toilets is a big problem in work. The difficulty is that the cleaning staff on each floor are mostly lesbians. At work, the men's bathroom is our blind spot, and the owner's complaint is mainly the replacement of toilet paper. In order to completely solve this problem and satisfy the owner, we will communicate with other property departments in 20xx, and use the inspection time of other property professionals to help replace toilet paper (mainly on the third and fourth floors of the comprehensive building), which requires the coordination of the property office and the support of each team.

Fourth, strengthen safety publicity and enhance safety awareness.

The cleaning work is complex, the working environment is uncertain, and the safety hazards of the operation are correspondingly increased. Clean and safe operation has also become the top priority in our work. We will strengthen safety education and management, and train employees in safe operation and cleaning precautions.

Cleaning work is everywhere, and cleaning personnel are everywhere. Therefore, our cleaning staff should not only work, but also shoulder the duty of building security guards. Therefore, I should not only be safe in my job, but also understand other safety issues and be able to handle them. In 20xx, we will continue to actively participate in all kinds of safety training, especially the fire training organized by Central Control, so as to familiarize all employees with the storage location of fire-fighting equipment, the use of simple fire-fighting equipment and the problems of fire hazards. Let employees know the importance of safety and nip all kinds of dangers in the bud.

Five, improve work efficiency, ready to accept temporary work.

On the basis of daily cleaning, it is necessary to cooperate with the property to do a good job of flood control in rainy season, mainly focusing on the roof, and arrange personnel to clean up the garbage and silt at the rain outlet from time to time to prevent the rain from silting up due to the blockage of the rain outlet. After winter, we will implement the plan of snow sweeping and ice shoveling, and do a good job of removing the peripheral snow and ice and indoor anti-skid. For the inspection and reception of major national holidays and leaders of other units at all levels, we should seize the time, grasp the progress and carry out relevant clean-up work in a surprise attack. Do a good job of land reclamation for 20xx years of ground decoration in advance. For the work arranged by Party A and the relevant leaders of the property, the quality and quantity shall be guaranteed without discount.

Six, rational use of resources, reduce work costs.

Strengthen warehouse management, inventory the materials and cleaning tools of the warehouse in the current month. Do a good job in reasonable deployment and standardize the lifting of materials. Repair old tools (such as mop clips, dust pushers, etc.). ) save unnecessary expenses for the company and strive to achieve the best results with the lowest expenses.

In short, in our 20xx years' work, we should serve the owner wholeheartedly with the working principles of "long-term management, efficient implementation, self-discipline and self-motivation, and harmonious progress". Taking the owner as the center and satisfying the owner as the purpose, and adhering to the principle of "standardized service and people-oriented", our cleaning work has reached a new level and contributed to the company's performance for 20xx years.