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How much is the annual property fee?
2, first understand the check-in, decoration and so on. For the owners of the residential area, formulate a plan for urging fees and prescribe the right medicine; Collect the property fee of the owner who has been renovated and moved in first, and then collect the property fee of the owner who has not moved in;
3. Live in harmony with the owners of the residential area, pay attention to manners and etiquette in daily work, lend a helping hand when the owners need help, contact and deal with the problems left over by the owners' indoor engineering as soon as possible, pay a return visit to the owners in time, warmly receive every owner, visit the owners at home and keep smiling.
4. Analyze the owner's mentality in the process of communication with the owner, cross the river by feeling the stones, treat different owners in different ways, pay attention to speaking skills, and patiently explain the problems that the owner does not understand; The most important thing is that the mentality is very important, and you can't lose your mind because of the owner's rebuttal, which makes the property fee more difficult to collect;
5. Take a combination of door-to-door collection, telephone collection and SMS collection, make a collection record in the notebook every time, and adjust the collection strategy according to the conversation with the owner;
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