Is it illegal to stop water supply without the consent of the owner because the property has not paid the property fee?

Taking Hunan Province as an example, the Hunan Provincial Development and Reform Commission and the Provincial Housing and Construction Department issued the Measures for the Administration of Property Service Charges in Hunan Province, requiring that water and electricity should not be cut off on the grounds of unpaid property fees. The "Measures" stipulate that water supply, power supply, gas supply, heating, communication, cable TV and other units within the property management area shall charge relevant fees to the end users. The realty service enterprise entrusted to collect the above fees shall not charge additional fees such as handling fees to the owners, nor shall it refuse or restrict the owners from purchasing water and electricity on the grounds of unpaid property fees.

If the owner fails to pay the property fee within the time limit, the "Measures" stipulate that the owners' committee shall urge the owner to pay within a time limit; Fails to pay, the realty service enterprise can recover according to law. If the owner encounters arbitrary charges, he can call 12358 to report the price.

Extended data:

The realty service enterprise shall provide services in accordance with the stipulations of the realty service contract and the relevant national realty service standards and norms, and strengthen the daily inspection of the operation status of the property parts and facilities; The operation status of the parts, facilities and equipment used in the property shall be reported to the owners' committee in writing in the fourth quarter of each year, and published in a prominent position in the property management area.

The realty service enterprise shall not interrupt water supply, power supply, gas supply and heating in disguised form, or carry out other acts that damage the legitimate rights and interests of the owners on the grounds that the owners are in arrears with the realty service fee and do not cooperate with the management. Property services companies in violation of regulations and property services contracts, without authorization to expand the scope of fees, raise fees, repeated charges, the owners have the right to refuse.

If the realty service enterprise fails to perform or fails to fully perform the maintenance, conservation, management and repair obligations agreed in the realty service contract or determined by laws, regulations and relevant industry norms, the owners' committee may bring a lawsuit according to law, requiring the realty service enterprise to undertake the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.

References:

People's Daily Online-Measures for the Administration of Property Service Charges in Hunan Province. Property fees may not be issued without payment.