How to complain about power failure

Legal analysis: If there is frequent power failure, you can call 95598 to complain. If there is a power outage at home, you can call the property first. If the property can't be solved, you can call the power company to complain.

If the owner fails to pay the property service fee, the property service personnel may demand payment, apply for arbitration or file a lawsuit for recovery, but they shall not stop power supply, water supply, heat supply and gas supply to demand payment of the property fee.

Under what circumstances can the property management company take measures to stop water and power supply for the owners, mainly in the following situations:

1. When the owner fails to pay the water and electricity charges and authorizes the property management company to collect and remit them, the water and electricity can be cut off.

2. In case of catastrophic accident, the property management company has the right to cut off water and electricity.

For example, in case of fire, the property has the right to cut off the power supply according to the specific situation; The owner's house is empty, the water pipe bursts, and the property can stop water supply.

3. The property has the right to stop the water supply and power outage according to the relevant administrative orders or the notice of the water supply and power supply department. For example, the power supply department should guarantee the power supply line, and when the power outage notice is issued to the public, the property can be blacked out within the specified time.

Legal basis: People's Republic of China (PRC) Electricity Law.

Article 24 The state practices the management principles of safe use of electricity, economical use of electricity and planned use of electricity. Measures for the supply and use of electric power shall be formulated by the State Council in accordance with the provisions of this Law.

Twenty-fifth power supply enterprises provide power to users in the approved power supply business area. The division of power supply business areas should consider factors such as power grid structure and power supply rationality. Only one power supply business organization is set up in a power supply business area.

The establishment and change of power supply business areas within provinces, autonomous regions and municipalities directly under the Central Government shall be applied by power supply enterprises, and the power supply business license shall be issued by the electric power administrative department of the people's government of the province, autonomous region and municipality directly under the Central Government after examination and approval by the relevant departments at the same level. The establishment and change of power supply business areas across provinces, autonomous regions and municipalities directly under the Central Government shall be examined and approved by the administrative department of electric power of the State Council and a power supply business license shall be issued. Power supply business institutions can operate only after applying for a business license from the administrative department for industry and commerce with the power supply business license.

Twenty-sixth power supply business institutions in the power supply business area have the obligation to supply power to users in this business area in accordance with state regulations; Shall not, in violation of state regulations, refuse to supply power to units and individuals that apply for electricity in their business areas. To apply for new electricity consumption, temporary electricity consumption, increased electricity consumption, change of electricity consumption and termination of electricity consumption, procedures shall be handled in accordance with the prescribed procedures. Power supply enterprises shall publish the procedures, systems and charging standards for electricity consumption in their business premises to provide information for users.