Job Recruitment Website - Property management - How about the property management of the new Bund?

How about the property management of the new Bund?

The new Bund is provided with property services by Yichang Banshan Property Management Co., Ltd., which was established in June 2007. With the third-class qualification of property management, I specialize in hotel management, high-end property management, hotel talent training, hotel (property) management consulting and other fields. It owns Yichang Mid-Levels Hotel and Minsheng Hotel, and has undertaken several hotel consulting projects. With the help of successful hotel management experience and high-quality management resources, the company began to enter the high-end property management market on 20 10, and took over the first high-end property project-New Bund. The company will make use of superior management resources and rich hotel management experience to build a high-end property service brand in Yichang; Take the lead in introducing hotel management mode in the new Bund property project to provide value-added property services for the owners of the new Bund. 1. One-stop butler service Set up a customer service center in the community, and each property unit is equipped with a customer service specialist to provide targeted services. All you need is a phone call, and the service staff will appear to provide you with all-round services; Thoroughly subvert the traditional service methods and processes. Second, standardized services The property services of the new Bund will adopt a hotel-style service model, and relevant service posts will provide standardized services; All processes are set to meet the needs of customers, and will continue to improve and innovate in the process of service provision, and constantly improve the quality of service. Three. Personalized menu customization service not only provides regular basic property services, but also sets up self-selected menus and customized services (special services) to provide owners with more comprehensive and convenient services. Four. Implicit service is the first to introduce implicit service in Yichang, that is, during the owner's normal activities, service personnel reduce the service frequency while ensuring the service quality, and increase the frequency and intensity of daily services (such as cleaning and maintenance) during the owner's going out or working hours, so as to rationally allocate the service time and improve the owner's satisfaction. 5. 7*24 Full-service Mid-levels Property will provide 7*24-hour full-service for new Bund customers. The service hotline will be opened 24 hours a day, and service personnel in important positions will be on standby 24 hours a day, so that you can live a carefree life. Sixth, set up the first question responsibility system. No matter what position the employees of the property management company are in, they should respond immediately after receiving the customer's phone call or oral service demand, feed back the relevant information quickly, and follow up the service provision status as the first responsible person until the service process is completed (the return visit is satisfactory), otherwise the first responsibility of the receiver will be investigated. Seven, the whole housekeeper Mid-Levels Property advocates that everyone is customer service, everyone is security, everyone is cleaning, relying on each other and working closely together to ensure the quality of service. Eight, private health file service Mid-Levels Property pays attention to the health of customers, establishes health files, and regularly invites medical experts from various disciplines for physical examination and health guidance. Nine, a variety of community cultural services regularly carry out various community cultures suitable for community owners to meet the spiritual needs of customers; Create a civilized and harmonious community with customers through community cultural activities. X. Care Service for Left-behind Groups According to the relevant information collected in the process of property delivery and daily service, we will formulate care services for left-behind groups that meet the needs of customers, focusing on the elderly and children, taking into account other groups, and relieving customers' worries about working outside. 1 1. Is there a clubhouse on the new Bund? The Consulate on the Bund is a 5A-level office business space built by Sanyuan Real Estate, and it is a palace hall customized for leaders. With the Bund Consulate as the center, there are luxury office buildings, boutique hotels, top restaurants, art teahouses, pure beauty spa, healthy water bar, green leisure, club-level KTV and so on. Gather into a riverside high-end dining and leisure settlement to create a brand-new upper life circle in Yichang.

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