How to choose a good property management company?

Property management in China has developed rapidly since 1990s. Property management companies first appeared in the south of China. In terms of management level and system construction, there is not much gap between China and developed countries. With the reform of the housing system, commercial housing has gradually replaced the national housing distribution in kind, and property management companies have also replaced the way the government or enterprises managed residential areas in the past. Especially in recent years, with the modernization of people's housing consumption concept and the rapid development of real estate industry, buyers pay more and more attention to the qualification level of property management companies in residential quarters, and poorly managed residential quarters have also become the focus of complaints from owners. What kind of property management company do residential quarters need? It should be said that property management is the service industry closest to people's daily life, and its service content not only permeates people's domestic service, but also plays a role in the community environment; There are external service behaviors such as security and cleaning, house maintenance, and internal service behaviors such as community cultural activities that enter the hearts of residents. It is an emerging service industry that rose in the early 1990s. At the beginning, the connotation was quite rough. However, with the improvement of people's living standards and the development of housing industry, this industry has also developed rapidly. Now the property management of many buildings has reached a relatively advanced level. Of course, as far as the overall level is concerned, it is still "developing" With the standardization of the market and the enhancement of the competition mechanism, owners have higher and higher requirements for the level of property management companies, and a good cultural community cannot be separated from excellent and experienced property management companies. At present, some property management companies have passed the ISO9000 international quality certification system, which provides a standard for improving the management level of property management companies and establishing a good corporate image in society. Property management companies are not profit-oriented enterprises, but aim to provide high-quality, efficient, enthusiastic and thoughtful services for residential quarters, establish certain relationships among owners, governments and property management companies, and at the same time, handle these three relationships well: owners and property management companies, neighborhood committees and property management companies, management level and charging standards. 1. The property management company is the bridge and link between the owner and the real estate administrative department. It can let residents know the relevant real estate information and various policies and regulations in time, make relevant materials, go through the formalities for residents, collect certificates, understand the relevant knowledge of housing rental and transfer, understand the policy needs of residents, and reflect residents' opinions to relevant government departments. 2. Deal with the relationship between the owner and the property management company. The owner is the object of service and has a certain decision-making power on the choice of property management companies. This is a relationship between employment and being employed. Owners spend money on services. If the service level of the property management company is high and the owners are satisfied, they will hire you. On the contrary, you can "fire" the property company. Therefore, the property management company is the servant of the owner, or a public servant. Property management company is a special service enterprise which integrates service and management. It not only obeys and serves the owners, but also plays a role in guiding and managing the owners. That is to say, we should not only cater to the taste of the owners, but also advocate some new living concepts and lead people to a new living era. Owners naturally have different requirements for property management. Therefore, in residential areas, owners' committees are generally set up to seek common ground while reserving differences, and at the same time give opinions to property management companies on behalf of owners, which plays a supervisory role. 3. The relationship between neighborhood committees and property management companies should be handled well. Although they are all management departments of residential quarters, the former is the administrative department and the latter is the service department, each with its own division of labor. If the division of labor is clear, unnecessary contradictions can be avoided, and the development trend is the integration of the two. Now some parks in Shenzhen have replaced neighborhood committees with property companies, and they are trying to integrate the two, so the two management departments are naturally not contradictory. 4. To deal with the relationship between management level and charging standard, the price should reflect the management or service level. A good property management company should specify the actual price on the service items, list the prices one by one for the owners to see, and let the owners judge whether their money is spent well or not. If the project is considered worthless by the owner, the price will be reduced, or the owner has the right to hire another "smart person". At present, for well-managed brand-name real estate, the property management fee is not a question of value or unworthiness, but of value. That is, property companies need developers to invest to make up for losses, so as to maintain a good level of property management. As for the completion of the park construction, that is, after the developers quit, can these property companies maintain the existing good management level? Generally speaking, as long as the scale of property services is large enough, the price of property services can be reduced; The property is developing in a diversified direction, and "compensation for losses inside the dike and outside the dike" is a good way to reduce the property charges in the night market. A good residential property management company should have excellent property management talents, advanced property management facilities and perfect systems, and at the same time, it should be able to handle the above relations scientifically and reasonably.