Work content of community housekeeper

The work content of the community housekeeper:

1. Grasp the basic information of each customer within the scope of responsibilities, establish close relationship with them and provide satisfactory services to customers, and be responsible for customer consultation, complaint handling, sanitation and greening quality inspection of buildings under their jurisdiction, and record, report and follow up in time.

2. Collect property service fees from customers in the buildings under their jurisdiction.

3, responsible for the daily inspection of some hazards designated by the company.

4. Be responsible for introducing the service products of some companies to customers to improve customer satisfaction. Record daily information and data, find potential problems in time and implement solutions quickly.

5. Other jobs.

Requirements for community housekeepers:

1, gender is not limited, and household registration is not limited.

2. Age: 25-45 years old, and the age of outstanding people can be appropriately relaxed. Working experience in close communication with people such as training, sales, customer service or consulting is preferred.

3, rich in affinity, sunny image, love work; Strong communication skills and strong connections within the community.

4. Have certain communication and coordination skills and strong service awareness. Have positive innovation spirit, team assistance ability and strong execution; Good at solving problems and strong communication skills.

5. Familiar with smart phone applications and have basic computer operation skills.