Job Recruitment Website - Property management - The owner of a residential area in Nantong sent ice cubes to the property company. Why do they do this?

The owner of a residential area in Nantong sent ice cubes to the property company. Why do they do this?

The reason why these owners want to do this is because the weather is already very cold, and the community does not provide central heating, and they do not allow owners to install air conditioners privately.

It is no wonder that these owners feel unbearable when such a thing happens. I believe that if it were someone else, this property management company might have been fired long ago. This community has signed a contract with the owner, and it is not allowed to install air conditioners privately, but the community also promises to provide heating, air conditioning and hot water to the owner. Considering this service is quite thoughtful, and since there is air conditioning and heating, there is no need to install air conditioning. But I didn't expect the local temperature to be only 3~5 degrees as the weather gradually turned cold. I didn't expect the residential property to still have no heating. The reason why this happens is mainly due to equipment problems.

It's so cold that it's impossible to stay at home, so many old people and children are sick from the cold. What makes people even more angry is that this matter has been reported to the company for a long time, but it has not been approved, so no one has come to repair the faulty equipment. Soon after the exposure, someone came to repair it. It took only a day or so for this community to start heating. Obviously, everything that can be solved quickly has to be put off. No wonder these owners can't help sending ice cubes to the property company. These owners are clearly spitting out the property company, and their hearts are as cold as these ice cubes.

As a property management company, the primary responsibility is to serve the owners, but the efficiency of this property management company is too poor, and the things promised before have not been done, which has caused great trouble to many owners. After the incident was exposed, we began to actively deal with it. I believe that the hearts of the owners have long been cold. I hope that other residential properties can also take warning, and similar problems will no longer occur. Since it is a property management company, the company should pay attention to every need of the owners in the attitude of serving the owners.