Civilized language of daily reception

First, the common civilized language in various industries is 1. Hello, welcome! 2. What service do you need? A moment, please. 4. Sorry to have kept you waiting. Excuse me, please wait in line for a while. Please go, and welcome to come again. Please don't worry, we'll take care of it for you right away. 8. Please show me your certificate. Please fill in the relevant matters clearly with a pen. 10. Sir, this is a non-smoking area. Thank you for your cooperation. 1 1. Please give us more valuable suggestions. 12. Please speak slowly and we will try our best to meet your requirements. 13. Please sign and check the number. 14. Hello, this is the switchboard of XXX company. Go! 15. Sorry, he is not in. Would you like to leave a message? 16. What business do you handle? 17. I'm really sorry for the trouble caused by our negligence. 18. Welcome to supervise. Thank you for your support and cooperation. 20. You're welcome. This is what we should do. 2. Civilized terms in various industries (1) Civilized terms in trade services 1. Hello, welcome. 2. What do you need? I can show you. This is the product you want, please check it. 4. Do you want me to help you choose? Please pay at the cashier with the voucher. 6. Credit card and check settlement, please show me your ID card. 7. Please wait a moment. I'll put it on you. 8. Please read the instructions carefully before use. Please forgive me for keeping you waiting. Thank you. 10. Comrade, please go to the complaint office. 1 1. Comrade, speak slowly and we will try our best to meet your requirements. 12. This is our service contact card. You can contact us if you have any difficulties. 13. Sorry, the goods you want are in the cabinet of the building. 14. Sorry, this style is temporarily out of stock. We have the latest products, please choose. 15. Please give us more valuable comments on our service. 16. Please wait a moment. I'll ask the leader this question. 17. Sorry, this is our negligence, please forgive me. 18. I'm XXX (introducing my identity). Would you please tell me what you think? 19. Your product has exceeded the three-guarantee period. It doesn't matter, I can contact you for maintenance. (2) civilized postal service terms 1. Hello, what business do you need to handle? Please write down your postal code, address and name. Sorry, these items are restricted, so you can't put them in the package. Please take them out. I'm sorry, we can't handle this business here because of limited conditions. Please go to XXX. Sorry, please write clearly, otherwise the mail will be delayed or even unable to arrive. 6. Excuse me, please wait a moment. 7. Please fill in your name, serial number, company and my name first. Thank you. I'm sorry, you are still short of XXX. Please come back after you reissue it, and I will handle it for you as soon as possible. 9. Please fill in an inquiry form and pay the inquiry fee of ×× yuan. We will inform you as soon as the other party replies. 10. According to the regulations, you need to pay the inquiry fee, but after the inquiry, if the responsibility lies with the post office, we will refund the inquiry fee to you, please rest assured. 1 1. Please fill in the newspaper subscription form first. 12. Please use a standard envelope. Non-standard envelopes cannot be mailed. We have standard envelopes here. 13. Please check the name of the newspaper you subscribe to and your name and address carefully. Please keep the receipt for your reference. 14. According to the regulations, you need an ID card to withdraw postal deposits in advance. Please show me your ID card. 15. I'm very sorry. I made a mistake just now because of XXX. I'll correct it for you now. Please forgive me. 16. Welcome to our office for business. 17. There is no reply to your email. Would you please ask again? A registered letter needs the seal or signature of the recipient. If you haven't received it, please come and ask. 18. Sorry, this publication has been sold out. Please go to other post offices. Please leave a mailing address and we will inform you as soon as the goods arrive. 19. Please don't worry, show your certificate and fill in the application for loss reporting. In triplicate, pay the handling fee and we'll report the loss to you. Come back after seven days to apply for a new certificate of deposit or withdraw the deposit. 20. Let's calculate (weigh) it for you again. Don't worry, there is nothing wrong with it. (3) Tourism service civilization terms 1. Welcome to visit! Thank you for waiting. 3. What can I do for you? I am always ready to serve you. I wish you a pleasant stay here! 6. We will make you satisfied. 7. I'm sorry for the trouble. 8. Please have tea. 9. What's the matter with you? Please use a towel. 1 1. Welcome to visit again. 12. I am very sorry for the inconvenience caused to my work. 13. Take care! 14. Have a nice day. 15. Can I come in? 16. If you need anything, please call. 17. How many people are there? 18. Please follow me. 19. Good morning! 20. Excuse me, this way, please!

Satisfied, please adopt.