Solve problems and deal with public opinion urgently.

Solve problems and deal with public opinion urgently.

Some people in Weibo reported that the garbage classification in residential areas is not standardized, and it is a mere formality. You are on duty. What should you do?

First of all, I will immediately report this online public opinion to the leaders and put forward my suggestions. In order to control public opinion, we can publish an announcement on the Internet through the official account of official website or WeChat, telling netizens that our unit attaches great importance to the garbage classification problems reflected by netizens and will organize investigation and handling as soon as possible. Please wait patiently for the results of the investigation.

Second, after the bulletin is posted on the Internet, the investigation and handling of problems such as irregular garbage classification in residential areas should be organized as soon as possible. Led by our community, cooperate with the community property staff to investigate this matter in the community. After the investigation, if netizens report that the problem does exist, they should immediately put forward a complete solution and start the rectification work to solve the problem of irregular garbage classification.

Thirdly, if the problems reflected by netizens do not exist after investigation, it may be that the masses don't know much about the details of garbage sorting in our community. In order to dispel the misunderstanding of the masses, we can record the work carried out in garbage sorting in our community by taking photos, form complete publicity materials with words, and then publicize them.

Fourthly, after the investigation and handling of this matter, we should summarize the whole process and results, publicize it in the form of a briefing on the community official website or WeChat official account, and accept the supervision of public opinion on our work.

Fifth, we should also strengthen the publicity of community work, such as posting posters on community bulletin boards regularly, playing promotional videos on community electronic advertising screens or posting articles on community WeChat official accounts, so as to help community people and netizens understand community work and deepen the ties and feelings between community and community residents.