I would like to ask, what responsibility should the property management department bear to the owners?

20 yuan/Monthly Property Management Fee?

The management quality can be imagined. The quality of property management services is absolutely proportional to the management fees you pay. You'd better see what your property management service contract is signed first.

Attachment: What responsibilities should the property management enterprise bear in the event of a safety accident in the property management area? What are the requirements for security personnel of property management enterprises?

A: Property management companies should assist in the security work within the property management area. When a safety accident occurs, the property management enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work (Article 47). The legal liability of property management enterprises for safety accidents in the property management area shall be determined in accordance with the stipulations of the property service contract. If the owner's personal and property safety is damaged due to his failure to fulfill the stipulations of the property service contract, he shall bear corresponding legal responsibilities according to law (Article 36). Property management enterprises shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens (Article 47).