Good habit of being polite.

From the content of civilized etiquette, there are appearance, manners, expressions, movements, language, clothing, speech, treating people with things and so on. From the object: public etiquette, hospitality etiquette, table etiquette, gift etiquette, civilized communication and so on. The code of conduct in the process of interpersonal communication is called etiquette, and the performance of civilized etiquette in speech action is called politeness. Pay attention to civility and politeness, so as to conduct interpersonal communication on the principle of "respect for others, self-discipline, moderation and sincerity".

The basic principles of civilized etiquette: first, the principle of respecting others and self-discipline, that is, self-restraint, self-will, courtesy, self-comparison, self-reflection, self-demand, self-restraint and self-restraint in the process of communication, and self-conceit is not allowed; The second is the principle of moderation, moderation and propriety, and mastery of discretion; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.

Civilized language:

1, hello! Please sit down! Excuse me! Please wait! Please don't worry!

2. Sorry! Please forgive me! I'm sorry.

3, it doesn't matter! You are welcome! thank you

4. Sorry to have kept you waiting.

5, please speak, I will try my best to help you! Serving you is what I should do!

6. If you don't understand, please feel free to ask questions. Thank you very much for your cooperation! Goodbye!

It is inevitable that people will bump into each other and sometimes even be rude. A "sorry" can make resentment disappear. In interpersonal communication, learning to apologize is a very important moral accomplishment for us. We should say "I'm sorry" and be civilized. Moreover, language is a tool for communication, and civilized language is the golden key to open the soul. Whether civilized language can be used in communication reflects a person's accomplishment. The world of swearing is "black and white", and the society that speaks civilized language is "colored". There are still many polite expressions in life, so we should pay attention to the polite expressions used in various occasions.

"Civilized etiquette" focuses on practical application and can only be embodied by words and deeds. On the basis of understanding the requirements of civilized etiquette, everyone should show their image of civilized etiquette in their daily words and deeds and in dealing with people at ordinary times. Build up confidence, use various occasions to express, know how to use appropriate civilized etiquette, shape your good image, and be a polite, confident and civilized person.