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Experience of Safety Work in 2020 Residential District
Looking back on last year's work, there are difficulties in tackling key problems with colleagues, depression when encountering difficulties and setbacks, and of course there will be fruitful joy. It can be said that the new year is a crucial year for a company to promote industry reform, expand the market and achieve sustainable development. This year's important work is summarized as follows, hoping to bring help to future work:
First, establish a global concept and do a good job.
No matter what kind of work you are engaged in, establishing the awareness of safety service is the primary problem, and on-site technical service is no exception. I think the overall situation of service work is to "establish corporate image and make customers satisfied and loyal to the company's products." Limited customer benefits are an important part of improving the core competitiveness of our products. Doing a good job in service is also a publicity for the company.
Second, being good at communication is better than assisting coordination.
Field service personnel should not only have strong professional and technical knowledge, but also have good communication skills, so at this time, it is necessary to communicate with customers, standardize operations, and avoid distrust of products and even damage the corporate image. It is a powerful publicity for the company's brand image to communicate with customers in daily work and satisfy customers.
Third, master professional skills and be diligent in on-site observation.
With the continuous development of the logistics industry and the increasing competition, how to do a good job in customer service is also a powerful card to strengthen the brand competitiveness of the company. As service personnel, we should be diligent in observation, think independently, communicate with colleagues on the spot, and strive to continuously improve our professional level. Every excellent service represents customers' further trust in our products.
Fourth, the actual operation is skilled.
I have gained some experience in my past work. My attitude is very important in my work. I want to have a passion for my work and keep a sunny smile, which can narrow the distance between people and facilitate communication with customers. Especially for the service work, positive thoughts and peaceful mentality can promote the progress and smoothness of the work, and good methods and judgments are needed in the service work to make the work go smoothly.
During the year, I consciously strengthened my study, humbly asked for advice, constantly clarified my working ideas and summarized my working methods. On the one hand, I learn while doing, learning while doing, constantly mastering methods and accumulating experience. To sum up: in this year's work, I have come into contact with many new things, produced many new problems, and learned a lot of new knowledge and experience, which has improved my ideological understanding and working ability. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve my professional quality and moral quality.
Working experience of community model document security in 2020 (II) xx Property Security Team is responsible for public security prevention and fire safety of the whole community. During this period, under the guidance of the company leaders and the cooperation of various departments, the security team carried out various work seriously.
First, public security prevention work
1, put safety management in the first place, understand the security dynamics of the community and its surroundings, and pay special attention to the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community.
2. Establish good communication channels with employees, improve management ability, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the security team.
3. Improve safety awareness. The safety team organizes regular training every day, and also holds a safety work meeting once a week to discuss and eliminate potential safety hazards.
4. Strictly implement the responsibilities of past posts, carefully check the construction workers and outsiders such as moving and delivery, and verify the visit with the owner through internal telephone and visual intercom.
5. In view of the phenomenon that some owners' relatives and friends take advantage of the owners' promotion in the community, patrol posts are set up in the team to track and monitor suspicious objects, which effectively ensures the normal working and living order in the area.
6, strengthen the monitoring of suspicious objects, in addition to the closed-circuit electronic monitoring center, equipped with walkie-talkies for each post, in order to track and report the work of each post in time, effectively consolidate the security work.
7. Fully cooperate with the development needs of the company, strengthen safety management, ensure the orderly development of on-site safety management, and actively establish a safety image, service and management window.
Second, the fire management work
Training new employees in common sense skills effectively ensures the interests and safety of the community.
Third, the yard management work
1, seriously implement the parking lot management regulations, and guide vehicles to park in designated locations and arrange them neatly.
2. It is forbidden to carry inflammable, explosive, toxic and harmful vehicles into the site.
3. No other personnel are allowed to enter the site, and remind the owner to close the doors and windows before getting off the bus and take away valuables in the car.
4. This year, the public security team maintained the public security and traffic order in the parking lot, diverted traffic flow, coordinated and commanded vehicles to enter, exit and park, and prohibited vehicles from parking and leaving them in disorder, thus ensuring the safety and good order of the parking lot.
Fourth, staff training.
During this period, the security team can send personnel to the security base for training from time to time according to the spirit of the notice from the Municipal Bureau. Although we were unable to participate in the skills competition this year due to the shortage of manpower, the company still trained employees according to the requirements and contents of the competition, which effectively improved the overall quality of employees and greatly changed the team image.
Model essay on community safety work in 2020 (III) I. Regional security situation
There are xx security guards in our department. Under the correct leadership of the project, we earnestly implement the relevant regulations and decisions of the company, and closely focus on the service concept of "building a team and shaping the company image" to ensure that "the project can successfully achieve various business objectives and provide strong guarantee". Major public security cases and mass incidents occurred in * * * throughout the year, and the director of our department clashed with the insured in the daily management process, which led to the collective strike of the insured. In the process of handling this accident, the participants were always persuaded and educated in a cautious and responsible manner based on the principle of respecting facts, and the relevant responsible persons were seriously dealt with; The elevator company lost the elevator counterweight iron on X because of poor management measures, but on X, our department found that the lost counterweight iron appeared in the same place when visiting the site where the elevator counterweight iron was lost.
At present, the case is being fully investigated by the public security organs; Discourage owners from installing satellite TV receivers for X times privately, stop distributing small advertisements for more than X times in time, hand over distribution personnel to urban management and quell fights for X times, assist developers to solve wage-seeking incidents of migrant workers for X times, find and eliminate all kinds of unsafe hidden dangers for developers and owners for X times, conduct fire drills for X times, and successfully complete security tasks for large-scale activities; Through the joint efforts of all security personnel in our department, the team has been growing, which has contributed to the smooth realization of various business objectives of the project and property safety, and provided a strong guarantee for effectively ensuring the normal business order of the management office.
Second, adhere to prevention and pay close attention to safety.
On the basis of the existing conditions, all the security personnel of our department make full use of the combination of monitoring system and civil air defense to strengthen the public security monitoring in various regions and send people to inspect and deal with problems in time.
1, implementing the principle of "key management of key targets and tracking and monitoring of suspicious elements". Adhere to prevention first, take the initiative to control, take effective measures and do solid work, especially strengthen the safety work of the developer's office area, management office area and property area, and strictly implement the registration system for foreign personnel.
2, strictly implement the responsibility system for safety work. Strictly implement the step-by-step responsibility system and regional management, so that their respective responsibilities are clearer and clearer and play a more obvious role.
3. Establish a prevention system. Establish and improve the access management system and construction management system, strengthen the access registration management of personnel, vehicles and articles, and strengthen the access management of motor vehicles and non-motor vehicles to prevent the occurrence of public security cases such as theft.
4. Intensify patrol inspection. Patrol and inspect important targets and areas from time to time, eliminate all kinds of potential safety hazards in time and effectively, and make every effort to reduce opportunities for criminals.
5. Strengthen fire safety work. Fire safety is an important work that our department has always paid unremitting attention to and carried out special inspections. Regularly and timely check fire safety hazards, find them in time, and rectify them in time; Regularly train the security team on fire safety knowledge and business skills to ensure that there are no fire hazards and accidents in all areas of the project, to ensure the normal operation of the management office and to ensure the safety of the company's property and owners.
Third, pay close attention to the quality of security services and establish a "window" of community image.
Always put the community image in the first place, carry out safety prevention work according to law, grasp the team's own construction, and improve the work level with service quality. In order to meet the "multi-level, multi-form" demand of the security service industry, firmly establish the concept of taking the project as home, and serve the project and the owner wholeheartedly regardless of personal gains and losses; Master the work ethics of active service, enthusiastic service, dedication and loyalty of security guards, and establish a good image "window" of the company.
Fourth, there are shortcomings in the work.
During this year, our department has made some achievements, but there are still some shortcomings in many aspects. There is still a certain distance from the project requirements. Some security guards have a weak sense of responsibility and poor sense of service. Our department dismissed some security guards who violated the rules and regulations and refused to change their teachings.
1. Department management needs to be further improved. Due to inadequate management, poor leadership of employees' work and poor supervision and inspection, the elevator counterweight was lost, resulting in the passive work of the management office, which seriously affected the normal work of our department. After the problems appeared, the management was strengthened, and the work of the department was greatly improved through ideological education, organization training and personnel and post adjustment.
2. Training still needs to be strengthened to improve business ability. The present situation of foreign-funded insurance companies is not optimistic, and the overall quality is uneven, which requires us to strengthen the safety awareness of security personnel in future work, increase the training of business knowledge, and implement the safety awareness in the thoughts of each team member and in daily work and life.
3. The service quality needs to be improved. In daily work, it is necessary to improve service quality, constantly improve service level, strictly require security personnel to perform their duties, strengthen etiquette training for security personnel, improve service awareness, and pay attention to details such as etiquette and courtesy.
Verb (abbreviation of verb) future work plan
In order to ensure the efficient and orderly development of the security work of the management office and provide a strong guarantee for the smooth realization of the project management objectives, we will focus on the following aspects:
1, strengthen management, mobilize the enthusiasm and initiative of personnel, and further improve safety work.
2. Strengthen the study and training of department staff, constantly improve the personal quality of the team and improve the overall work level of the department. Conduct regular safety and fire protection knowledge training, constantly improve business skills, adapt to handling all kinds of public security emergencies, and improve the ability of all public security personnel to prevent and deal with accidents.
3. Strengthen supervision and inspection and implement the responsibility system. Intensify safety inspection, notify relevant departments in time when hidden dangers are found in daily safety inspection and facilities and equipment inspection, immediately rectify and do a good job in rectification and review, and put an end to hidden dangers.
4. With the assistance of the management office, the facilities and equipment in the central control room will be handed over to the developer as soon as possible, and the fire linkage test will be carried out.
5, complete the annual inspection of fire equipment.
Experience of community model essay security work in 2020 (4) "There is gain in being busy and happiness in being tired" has become the main theme of the heart song, which is often heard. For me, this work is unforgettable and the deepest impression. The transformation of work content, coupled with a series of adaptation and adjustment of work ideas and methods, brings a sense of fatigue under pressure, and the joy of harvest is also integrated into fatigue. Now briefly summarize my work during this period:
First, enhance business knowledge and improve their comprehensive quality.
As a monitor, I am a role model for the whole team below the group leader. I always remind myself to strengthen all aspects of business knowledge in order to improve my overall quality. We should correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, and adhere to professionalism, integrity and dedication. After this period of study and exercise, we have made some progress in our work, earnestly learning the strengths of others, getting rid of our own shortcomings, and humbly asking leaders and colleagues for advice. Be strict with yourself, always take plain, willing to pay and obscurity as your own criteria, and always focus on rigor, meticulousness, practicality and hard work. In my work, I will use the system and discipline to regulate all my words and deeds, strictly abide by the company's rules and regulations, respect leaders, unite with comrades, be modest and prudent, take the initiative to accept opinions from all sides and constantly improve my work. Carry forward the spirit of hard work, face the complicated and arduous supervision tasks, take the initiative to find a job without fear of difficulties, achieve "eye diligence, mouth diligence, hand diligence and leg diligence", actively adapt to various harsh environments, and hone their will and increase their talents in heavy work. Carry forward the tireless enterprising spirit. Strengthen study, be brave in practice, read widely, pay attention to collecting all kinds of information while learning from books, and absorb all kinds of "nutrition" extensively; At the same time, pay attention to learning methods, correct learning attitude, improve learning efficiency, and strive to cultivate their solid theoretical foundation, dialectical thinking methods, correct ideas and practical work style. Try to do the work better.
Second, care about the life of the players and ensure the stability of the team.
As a monitor, I have the responsibility to cooperate with the division leaders to ensure the stability of the team. In view of the fact that the team members are generally young, the only children in their families have just joined the security work and have no work experience, we should accompany the team leader to have a heart-to-heart talk with each new team member, understand the basic situation of the team members, adopt targeted work methods that vary from person to person, accompany them to have their first meal, let them integrate into the security team as soon as possible, actively help them solve some difficulties in life, and let them fully feel the warmth of the security family. In view of the high mobility of security personnel, the team leader and I actively contacted fellow villagers, relatives and friends to recruit security personnel. Through our efforts, we have increased the number of team members, ensured the stability of the team, and improved the cohesion and combat effectiveness of the team.
Third, strict requirements to ensure the safety of major events and festivals.
During my work, I attach great importance to every safety work. Under the leadership of the team leader, we gave full play to the leading role, responded positively, called on everyone to play a team spirit, and completed the safety work of major events and festivals in various periods. During the activity, we cooperated with the captain to organize the whole team to carry out propaganda and mobilization work, set up activity publicity columns and posted activity slogans, so that all the players participated, fully mobilized everyone's enthusiasm for work, deepened the propaganda work to every player, and wrote a letter of determination. Let everyone know and realize the importance of safety work, remind themselves to abide by the law, love their posts and work hard to prevent production accidents. It is conducive to the safe development of major events and festivals.
Fourth, civilized duty and excellent service.
In addition to high security requirements, Lima Group also has strict requirements for our daily work. Especially after the unit security department proposed 20xx as the service year, the leader offered to greet the owner on duty according to the actual situation and help the owner's employees do something within their power. We responded positively and asked the host "Good morning!" When employees pass by our post on their way to work every morning. Please swipe your card "and say" take your time, goodbye "to the owner after work at night! "Let the owners gradually feel intimate with us, and verify the credit card at work and slowly start to cooperate with our work. Especially at work, when helping the team owner, take the initiative to provide help within your ability. If some owners' bicycles are flat, we will pump them up in time; Some tires are flat, so we take the initiative to help replace them. It has been well received by the owners, which has narrowed the distance between us and the owners, improved our service quality and established a good image of our safety!
2020 community security work experience model essay (5) Although I am an ordinary security guard, in my heart, xx community is my home and the leaders are my parents. My colleagues are my brothers and sisters, and the community is my own business. I will carefully guard my home and let it thrive in a safe environment. I understand that as a family member, a security guard has a great responsibility to "protect the community and protect my home".
Security is a special and dangerous job, but I am not timid or afraid. Chiwabo, president of Carnegie Steel, once said, "We are not working for the boss, let alone just making money. I am working hard for my dream and bright future. We can only improve ourselves in performance. " Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Resolutely complete every task assigned by the superior leaders, so that the leaders can rest assured.
Under the leadership of the team leader, this year's work task was successfully completed, which was satisfied by tenants and residents and recognized by leaders. Our work this year is a rather heavy year. Among them, several households are decorating and fire fighting, and there are many people coming in and out. The pressure of our work has increased. In this case, we have strengthened the supervision and registration of personnel entering and leaving, construction personnel, and conducted regular floor patrols to prevent incipient accidents and ensure the safety of the community. Ms. X, who is sick in room xx, will knock things on the flowerpot in our community every time she is sick, and sometimes she will throw things at high altitude. In order to protect people's lives and property when she is sick, the vehicle will not be damaged, and help leaders, community workstations and maintenance sites.
After work, under the leadership of the captain, we conducted physical training for security guards, including queue training and military sports rights. Adhere to the expected goal and complete the training plan with good quality and quantity. At first, I complained that I was very tired, but I understood that as a security guard, only with excellent business and physical fitness can we better play the key role of "training for a thousand days and using for a period of time". How can you play your role without hard training? So I'm not afraid of hardship and fatigue, so I stick to it.
As a security guard or volunteer firefighter, this year, the management office organized many lectures and trainings on fire safety, learned the emergency measures of fire safety in daily life, carefully studied and recorded, mastered fire knowledge, and combined with the fire-fighting equipment and facilities in this community, based on the principle of putting prevention first and combining prevention with elimination, conducted regular inspection and maintenance on the equipment to ensure the safety of residents' lives and property.
In my work and life, my one-year summary is as follows:
1, resolutely obey the leadership, seriously understand and implement the company's economic management strategy, work and instruction spirit, and implement it in the actual work of the post, always putting the maintenance of the company's interests first.
2. Strict community security management, dare to fight criminals.
3. In and out of the vehicle strictly recorded, toll vehicles charged according to the requirements of security guards, do civilized service.
4. Under the leadership of the team leader, we carried out the greening and maintenance of the community. Create a harmonious and civilized community.
5. Adhere to the fire protection policy of "prevention first, combining prevention with elimination", improve the inspection and maintenance measures of fire-fighting equipment, strengthen the training of fire-fighting knowledge, raise the awareness of fire prevention, master the operation methods of fire-fighting equipment, and ensure safety.
The above is what I have done well in the past year. Looking at the objective self-analysis of my work over the past year, I have the following shortcomings. I am willing to correct and criticize the leadership in order to further strengthen and correct it in future work.
1, work is slack.
2. Work experience and related management knowledge need further study and accumulation.
I firmly believe that under the wise decision of the company leaders, the future of the property management company will be better. As a member of the company, I will make a modest contribution to the company wholeheartedly, just as I will live in the future.
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