Job Recruitment Website - Property management - How to complain about parking lot charges?
How to complain about parking lot charges?
1, call 12345 citizen hotline to make a complaint;
2. Call the price supervision hotline12358;
3. Call the 123 15 consumer hotline;
4, to the local real estate management department or price bureau, housing authority to reflect.
Parking lot management regulations:
1. parking fee standard: different parking fee standards are formulated in different regions according to the local economic development level and market demand;
2. Parking lot charging publicity: The parking lot shall publicize the charging standard, charging basis and supervision telephone number in a prominent position;
3. Supervision of parking charges: the urban management department or the traffic management department is responsible for supervision and management to ensure that the charges are fair and reasonable;
4. Handling of parking lot charging disputes: For charging disputes, you can complain to the management department or solve them through legal channels;
5. Parking lot preferential policies: Some parking lots may offer discounts according to certain conditions, such as free holidays or membership discounts.
To sum up, citizens can call 12345 citizen hotline, 12358 price supervision hotline, 12365438 consumer hotline, or directly complain to the local property management department, price bureau and housing authority, so as to take corresponding measures to solve the problem.
Legal basis:
People's Republic of China (PRC) price method
Article 39
Operators who fail to implement government-guided prices, government-set prices, legal price intervention measures and emergency measures shall be ordered to make corrections, their illegal income shall be confiscated, and they may be fined not more than five times their illegal income; If there is no illegal income, a fine may be imposed; If the circumstances are serious, it shall be ordered to suspend business for rectification.
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 32
The administrative departments for industry and commerce of the people's governments at all levels and other relevant administrative departments shall, in accordance with the provisions of laws and regulations, take measures within their respective functions and duties to protect the legitimate rights and interests of consumers. The relevant administrative departments shall listen to the opinions of consumers, consumer associations and other organizations on the trading behavior of operators and the quality of goods and services, and promptly investigate and deal with them.
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