Job Recruitment Website - Property management - How to complain about unreasonable charges in the community
How to complain about unreasonable charges in the community
1. You can complain to the Price Bureau. The early property charges must be approved by the price bureau, which has the right and obligation to supervise the property company.
2. You can complain to the Housing Authority, which is the industry management department of the property company and has the obligation to deal with the violations of the property company.
3. complain to the consumer association.
4. Bring a lawsuit to the court.
According to Article 5 of the Interpretation of the Supreme People's Court on Several Issues Concerning the Specific Application of Law in the Trial of Property Service Disputes:
If a realty service enterprise violates the stipulations of the realty service contract or the provisions of laws, regulations and departmental rules and regulations, without authorization, expands the charging scope, raises the charging standard or charges repeatedly, and the owner raises a defense on the grounds of illegal charging, the people's court shall support it. The people's court shall support the owners' request that the realty service enterprise refund the illegal fees charged by them.
Extended data
Case: "I am a resident of Zhangshu Garden. My community has been managed by Kangrui Property Management Company since it was handed over in June 201April, and the annual property fee is 1500 yuan.
After July 2065438+2004, the property not only charged parking fees to residents, but now 70 yuan will rise to 120 yuan every month, which is significantly higher than other communities in our city. "In view of the problem of arbitrary charges, I hope relevant departments can handle it as soon as possible.
In this regard, the Bengbu Municipal Government replied that according to the relevant provisions of Document [20 14]37, if the parking space has met the needs of residents in this community, the property can rent the parking space. The fees collected are collectively owned by the owners of the community and are mainly used for community construction.
Longzihu Property Office has asked the property company to announce the collection of parking space rental fees in the community and will supervise its use. The Property Office of the Housing and Construction Bureau has also asked the community to rectify immediately. And arrange street and community personnel to conduct irregular inspections.
People's Daily Online-Anhui netizens complained about property charges in a residential area. Official: Immediate rectification has been requested.
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