Year-end Personal Work Summary of Water Supply Company

# Work Summary # Introduction Summary reflects the overall situation of the whole work or a certain work, so all aspects should be considered in the content arrangement. The whole work can't leave out any aspect, and the single work can't leave out any link, otherwise it will affect the objectivity and comprehensiveness of the work summary. The following is a summary of the personal work of the water supply company at the end of the year, not for everyone. I hope it will help everyone.

In 20xx, under the correct leadership of the county party committee, the government and the competent departments, the company conscientiously implemented the xx spirit of the Party, closely focused on water supply service, focused on key points, strived to break through and innovate constantly, and strived to practice the "Theory of Three Represents", and made remarkable achievements in the construction of three civilizations.

First, people-oriented, pay close attention to team building

The company's continuous improvement of the quality of cadres and workers is the fundamental guarantee for doing a good job in water supply. Companies firmly grasp the team building, and always put improving the quality education of cadres and workers in the first place. The party branch of the company regards "grasping and bringing the team well" as the top priority of party building work and attaches great importance to the team's own construction. While paying close attention to the construction of a clean and honest party style, it also encourages employees, young people and women of the company to combine the activities of "standardizing party branches" to further improve the original rules and regulations, and puts forward that "what workers are required to do first, leaders and party member cadres must do it", and leaders and party member cadres must play an exemplary role in the construction of three civilizations.

Second, the production and operation situation

1. Installation project: 1- 10. Project output value: xxx million yuan.

2. Water supply: 1- 10. 10 month total water supply xxx million cubic meters, water loss xx%. According to the census, the number of people using water is 654 1, and the population using water is about 29,800.

3. Maintenance service station: annual total income: xxx yuan, more than 500 home maintenance services, including more than 50 maintenance work outside 8 hours.

Third, pipe network transformation.

1.xx transformation of water supply supervisor

Full-length installation is 94 1 m, in which xx pipe: 63 1 m, xxx pipe: 29 m, xxx pipe: 28 1 m, and the investment is about xxx yuan.

2. Transform the water supply supervisor in Gaotan area.

3. Assist the First Engineering Office of Wan Tai Company to complete the installation of the water supply supervisor from the first pump house to the second pump house.

Fourth, focus on key points, strive for breakthroughs and establish a new image of serving the people.

Due to the continuous development of urban construction, water users are difficult to pay fees and other historical problems, the company has seen the direction of improving service methods. In order to really solve problems for the people and do practical things for the people, the company has stepped up the work of meter reading to households since 20xx, and invested a lot of money to purchase a computer software charging system. At the same time, it has improved the office environment for all departments and further improved the efficiency of employees' external service.

Fifth, improve the system and strengthen management.

1. Under the guidance of the company's articles of association and work style construction, various rules and regulations of the company, especially the work system and work attitude, have been supplemented and improved, further embodying the work discipline and work attitude management of all departments of the company.

2. Standardize water administrative management and strengthen the implementation of the State Council urban water supply regulations. In 20xx, water supply charging agreement 1480 copies were signed according to law, more than 6,200 payment cards were issued, and the meter was changed to 1480 households.

3.20xx years, the company conscientiously implemented the spirit of the relevant documents of the superior, and incorporated the creation activities into the daily service work. Through the implementation of the company's various systems, the service attitude and work quality of employees have been fundamentally changed. The window department provides services in strict accordance with the system, meets the urgent needs of users, handles special affairs, and solves some historical problems and emergencies for users, which has been affirmed by users.

4. Encourage employees, young people and women to conscientiously implement various laws, safeguard the legitimate rights and interests of employees, mediate labor disputes, care about the sufferings of employees, visit retired and injured employees, and organize employees to carry out various activities beneficial to physical and mental health.

Problems in intransitive verbs

1. Although some achievements have been made this year, we should also clearly see the shortcomings, and the ideological and political quality and professional quality of cadres and workers need to be further improved; There is still a certain gap between the service quality and the requirements of professional ethics construction; The work of creating a well-known service brand of "sound, standing and spreading" needs to be further improved; The work of changing meters to households still needs to be strengthened.

Our company buys water. With the continuous development of urban construction and economic construction, the operating price of water supply has been low.

3. The water used for street washing, sprinkling and greening in the county has not been measured correctly, and the water used for public toilets in the city has not been managed by special personnel, which is too wasteful.

Because the company doesn't have its own waterworks, with the current number of employees, there is too much leisure in personnel arrangement at present, and there is a certain pressure on income and expenditure.

5. The water in Gaotan area needs to be pressurized twice to supply water normally, and its water fee price has not been solved yet.

VII. Work Plan for Next Year

(1) Strengthen management, reduce the loss of water resources and improve the efficiency of water supply.

Because our county is a company that relies on buying water to operate again. In this case, only by strengthening and perfecting the management system, fully reducing water consumption and taking pipe network management and water loss as the life of the company can economic benefits be effectively improved. Therefore, our company will focus on the following three aspects next year:

1. Improve the overall water supply management and professional skill level of the company, actively respond to all kinds of water supply professional technical training organized by the Provincial Water Supply Association, and continuously send employees to participate in training and study to learn water supply management and new water supply technologies. So that the management and development of our company can keep up with the new situation.

2. Do a good job in water meter management, check water meters from time to time, master the installation time of water meters in various regions, and replace them immediately if any damage or abnormality is found, so as to reduce the economic losses of the company and improve the water supply efficiency.

3. Do a good job in the repair and maintenance of water supply network to ensure safe water supply. After receiving the phone call or news of water leakage, the emergency repair personnel will be present within 30 minutes, and the minor repairs will not last all night. The overhaul will continue until the water is supplied, so that the emergency repair rate will reach 100%. The emergency repair personnel ensure that the emergency repair work is completed on time, reduce the company's economic losses, and try not to affect the people's production and living water.

(two) with the urban construction of our county, increase the transformation of aging water supply pipeline, improve the water supply network.

In order to adapt to the development of our county and realize reasonable water supply. In 20xx, our company plans to lay a certain water supply pipeline and gradually improve the water supply backbone network of our county to ensure that the water will flow there when it is developed. The main pipeline projects planned, reconstructed and laid next year include:

1. The water supply pipeline was laid in Chaoyang section of Tianba District, and it was connected with the water supply supervisor of Shiba Street, which comprehensively improved the water supply pressure of our county and the water supply security of users.

2. Lay xx water supply pipe at xx Bridge to Xiangjiaba Town to xx.

3. Accelerate the improvement of Gaotan water supply project, pay special attention to the project quality and construction period, and solve the problem of comprehensive and normal water supply next year.

4. Continue to intensify efforts to transform the aging water supply branch pipes in urban areas and realize the normal water supply target in our county ahead of schedule. Our company plans to replace the aging water supply pipes in Zhongzui, Shaping and other areas.

5. Actively cooperate with the competent authorities in planning, construction and demolition of the old city.

In the future work, under the correct leadership of the county party Committee, government and competent departments, the company will continue to put people first and pay close attention to team building; Keep in mind the purpose of "serving the masses and contributing to society", highlight key points and pay close attention to service; Establish Scientific Outlook on Development, do a good job in water supply service with a pragmatic attitude, make due contributions to the construction of civilized water supply industry, provide high-quality and efficient services for the society, and contribute to the development of xx County.

Chapter II Since 20xx, under the correct leadership of the county party committee and government, with the strong support and active cooperation from all walks of life, the water supply company has thoroughly implemented Scientific Outlook on Development, emancipated the mind, innovated ideas, guided by the xx spirit of the Party, driven by the continuous "double excellence" activities, based on the water supply in county towns and industrial clusters, with development as the main line and service as the leading factor, and vigorously promoted all work. The annual goals and tasks were successfully completed. The relevant information is hereby notified as follows:

I. Main work and measures in 20xx years

(1) Main economic indicators and objectives and tasks. In 20xx, the accumulated water supply is xx million tons, reclaimed water is xxx million tons, and the total water fee income is xxx million yuan, which is 18 percentage point higher than last year, and the water fee income is xx million yuan. Xx kilometers of water supply pipe network was laid, and all water supply facilities and equipment were running well.

(two) pay close attention to infrastructure construction, improve the ability of water supply security. Ensuring urban water supply is the first priority of tap water work, and strengthening the construction of water supply infrastructure is the fundamental premise to enhance the water supply guarantee capacity.

First, speed up the upgrading of urban pipe network. In xxxx, we took strengthening the construction of pipe network as an important starting point to improve people's livelihood, and successively completed the construction of main water supply pipe network of Renhe Avenue (xx Road -xx Road), the west section of xx Road and Xingfu Road. The transformation has completed the construction tasks of water supply pipe network in xxx, xxx, xx and experimental middle schools; Completed the task of water supply for the business premises of the Justice Bureau.

Second, actively implement water supply projects in new urban areas and industrial clusters. According to the overall planning of new urban areas and industrial clusters, it is our duty to support the development and ensure water supply, and ensure the simultaneous planning and construction of water supply pipe network and road construction. Actively plan and take the initiative to declare the water supply pipe network project in the new urban area and industrial agglomeration area in the province's tap water system. The total investment of this project is xxx million yuan, the water supply network is xx kilometers, and the water supply scale is 40,000 m3/d ... 20xx years. The water supply networks such as xxx, Renmin Road South (Jianshe Road-Luojia) and xx Road have been laid successively, and the installation and water supply tasks of xxx, Quanyou, Public Security Bureau, Tobacco Bureau, Fourth Experimental Primary School and xx have been completed, effectively ensuring the production and domestic water supply of enterprises in new urban areas and industrial clusters.

(3) Innovating management and improving water supply service level. Innovation is the source of power and the road to leap. The company regards innovation as the driving force of water supply development, pays attention to equipment innovation and service innovation, and constantly improves the water supply service level.

First, actively explore a new mode of water meter measurement and promote the use of smart water meters. Intelligent water meter is the development trend of modern water supply. The water meter adopts reflective photoelectric sensing technology, which directly reads the window value, and the data collection is foolproof and the measurement is more accurate. On the basis of successfully promoting the use of smart water meters in communities such as xxx and xx, in 20xx, the installation of smart water meters in communities such as Shi Sheng Jiayuan, Xuefu Avenue and Huachuang Capital was completed, and more than 0/3 smart water meters were promoted.

The second is to strengthen the management of secondary water supply and establish a secondary water supply management platform. With the vigorous implementation of the comprehensive urban upgrading project in our county, the transformation of the old city and the development of the new district have been intensified, and various commercial and residential quarters have been developed and constructed one after another. In order to ensure the normal use of water for high-rise buildings and strengthen the management of secondary water supply, in May this year, our county held a seminar on secondary water supply management for urban high-rise buildings in coordination with commercial and residential quarters and Shanghai Panda Machinery (Group), which was attended by the heads of commercial and residential quarters, secondary water supply equipment manufacturers and water supply companies in surrounding cities and counties, and made a beneficial exploration on secondary water supply for urban high-rise buildings. At the same time, according to the needs of the development and construction of commercial and residential quarters in the county, a professional technical company was hired to compile and design the management system of the secondary water supply operation platform in xx county to remotely control and manage the secondary water supply equipment.

Up to now, wireless remote video monitoring management of secondary water supply has been successfully carried out for high-rise buildings in residential quarters such as xx and xxx, and special generators for secondary water supply equipment have been purchased to ensure uninterrupted water supply in commercial and residential quarters for 24 hours.

(4) Break the service boundary and solve the problem of rural water use. Break the boundary that urban tap water only serves the city, take quality service as the core, build a brand with characteristics, and focus on solving the water problem of rural residents.

The first is to solve the problem of water use in the county and surrounding rural areas. In view of the long-term drinking of untreated shallow well water by rural residents in urban villages and surrounding areas, the water quality cannot be guaranteed. In 20xx, more than 865,438+0 rural residents were completed around Kenglijia, Houyao and Wu Yanjing County.

The second is to promote the integration of urban and rural water supply and continuously increase the water supply to surrounding towns and villages. In 20xx, through communication and coordination with the water conservancy department, scientific operation and active action, the tap water supply in Chengguan Town and xx Town was fully taken over, and the effective radiation of urban water supply to surrounding rural areas was realized. Up to now, there are more than 6 households in Bazhai, Gaozhuang and other villages in Chengguan Town, and tap water has been installed in xxx Town 1 Village 2 1 Household. Laying the main water supply pipeline of Shunhe Road and Xinbei Ring Road in xx Town; Completed the task of pipeline installation and water supply for enterprises such as Shen Xin Taifu in xx Town; Completed the debugging and trial operation of xx Town Water Plant.

(five) continue to carry out the "double excellent" activities, to further optimize the water supply service. The water supply company serves thousands of families. As a "window" industry that reflects the image of the government, we always regard strengthening the construction of work style as the first priority to improve the service level of water supply. Over the past year, through the in-depth development of the activities of "creating double excellence" and "democratic appraisal", the service level of the company's cadres and workers has been further improved, and the image of water supply service has been obviously improved. First, the team members' awareness of diligence and integrity has been further enhanced. Over the past year, the team members of the company have earnestly performed their services, and often went deep into users and construction sites for return visits and investigations. Second, team building is solid and effective. While organizing the majority of water supply cadres and workers to study the Water Law, Water Supply Regulations and other relevant laws and regulations, they also trained daily polite expressions and formulated the Code of Professional Ethics for Water Supply Workers. Third, the service system has been further improved. The user reception, survey and design, installation and construction, meter reading fees, pipe network maintenance and other content to the public, and set up a complaint telephone and report box.

(6) Focus on stability and harmony, and constantly strengthen the Party's ideological, political and cultural construction. We insist on taking Scientific Outlook on Development as the overall work, pay attention to strengthening the Party's ideological, political and cultural construction, put forward the annual work policy of "being pragmatic, innovative and enterprising", and strive to build a contingent of party member cadres who are pragmatic, united and dedicated to the people. Ideologically, advocate the core values of "good faith and quality service, strict and meticulous management, learning, thinking, innovation and self-improvement"; In business management, we insist on continuous improvement, pay attention to details, and gradually implement the business policy of "lowest cost, lowest efficiency, lowest benefit and lowest performance"; In terms of external services, we emphasize timeliness and strive to establish a good corporate image of "nourishing and melting thousands of households". Through the joint efforts of the majority of water supply cadres and workers, the company's operating environment is further harmonious and stable.

(seven) to strengthen the construction of party style and political style and the team's own construction. In xxxx, based on the actual work, we strictly implemented the responsibility system for building a clean and honest government, and formed a working mechanism in which the "top leader" took overall responsibility and the team members were responsible for the division of labor. We combine standardizing the operation of power with strengthening supervision and punishment, and often implement the eight central regulations with the principle of clean government to further improve the system of punishing and preventing corruption. Always take improving the leadership level and ruling ability as the core work, adhere to the principle of democratic centralism, combine individual division of responsibilities with collective leadership, improve the rules of procedure and decision-making procedures, and make decision-making scientific and democratic. We have further strengthened the awareness of "one post and two responsibilities", consciously combined business work with the construction of a clean and honest party style, and at the same time conducted evaluation and assessment, and achieved good results.

Over the past year, through the joint efforts of the cadres and workers of water supply, we have also made good achievements in the construction of government organs, comprehensive management of social security, and safe production. Our company's advanced experience and practices have also been recognized and praised by superior leaders, departments, brother water companies and all walks of life. In xxxx, more than a dozen units and tap water companies, such as Provincial Water Association, Changyuan, Jin Meng, Nanle, Neihuang Water Affairs Bureau, Linying, Luanchuan, Fanxian and Anyang, came to our company for study and exchange. Our company sent technicians to Baofeng, Yexian, Jiaxian and Lankao for technical guidance and exchange, and assisted in the work. Study and guide the construction of the water plant in front of the station, further improve the xx water supply service system and make the service brand more beautiful.

Second, the existing problems

While affirming the achievements, we are also soberly aware that the development of water supply is still facing certain difficulties and problems, the brand image of water supply service is not clear enough, some comrades are not strong enough to keep up with the development of our county, and the work level and service quality need to be further improved. Specifically reflected in:

(A) the water supply pipe network construction and road construction lack unified coordination, repeated construction, resulting in disharmony.

(2) As a long-term infrastructure, the water supply network has a large one-time investment, and it is difficult to raise funds, and there is a funding gap.

Third, the work plan for next year

First, adhere to scientific and technological innovation and promote the use of 25 smart water meters.

The second is to complete the pipe network construction and water supply tasks in commercial and residential areas such as Harmony Garden (West District) and Yedu Central Park (Phase I).

The third is to solve the problem of water use in urban villages and complete the task of pipe network construction and water supply for more than 4 households in xx village.

The fourth is to start the pipe network construction and water supply tasks of Yuexiu International (Phase I), Harmony Garden (East Zone), Central Park and other commercial and residential areas.

Fifth, invest X million yuan to complete the improvement and upgrading of water supply pipe network in Ankang Road, Renmin Road West Extension, xx Road West Extension, xx Road West Section and Diecui Road, and lay the pipe network 1km.

Sixth, further improve and upgrade the management of secondary water supply. Establish specialized agencies, equipped with full-time personnel, improve the system of secondary water supply supervision and acceptance filing, regular inspection and maintenance, water quality testing and so on. , fully implement the measures for the administration of secondary water supply in xx county. According to the needs of the development and construction of commercial and residential areas in the county, a professional company is hired to further improve and optimize the operation and management platform of secondary water supply in xx county; Actively connect with developers and property companies, scientifically formulate water supply plans and emergency plans for high-rise commercial and residential quarters, and earnestly do a good job in 24-hour uninterrupted water supply for commercial and residential quarters, especially high-rise buildings.

Seventh, further improve the water supply service system and working mechanism of xxx town, improve the water supply capacity of xx town waterworks, and ensure that Zhao Jia, Jinwei, Jiuzhai, Houyouzizhuang and other households in xxx town 1 1 village 2 1 have tap water, so as to realize two upgrades of farmers' self-collecting water, safe water and high-quality water; Actively do a good job in the water supply of new commercial and residential quarters and stations in xx town, and provide strong water supply guarantee for the economic and social development of xx town with high-quality service and professional technical support from the water supply company.

Eighth, a surface water plant with a daily water supply of 70,000 tons is planned and built from a high starting point. Take the initiative to dock the construction of the South-to-North Water Transfer Reservoir in xx City, and hire experts from xx University to re-plan and upgrade the water supply in xx on the basis of the water supply scheme compiled by china municipal engineering North China Design and Research Institute. In 20xx, the site selection, environmental assessment, preparation, approval and project establishment of the project will be completed, providing a strong water supply guarantee for the long-term economic and social development of xx.

Nine is to thoroughly implement the responsibility system for building a clean and honest government and the rules of honesty and self-discipline, and solidly promote the openness of party affairs and government affairs and the construction of a clean and honest risk prevention and control mechanism. Incorporate the openness of party affairs and government affairs into the company's annual target responsibility system, and the main leaders personally grasp it, forming a work system that pays attention to the first level and takes responsibility for each other; Formulate a learning plan for the prevention and control of clean government risks and organize educational activities, and establish a ledger for the prevention and control of clean government risks; Incorporate anti-corruption work into the company's overall work plan, and study and deploy anti-corruption work together with economic work and business work; The main leaders fulfill the first responsibility of fighting corruption and promoting honesty; Other members of the leading group do a good job within the scope of their duties according to the division of labor.

Tenth, continue to carry out "double innovation" activities, further strengthen team building, strengthen accountability and efficiency, and concentrate on development. With the construction of work style as the guide and "three good, two satisfactions and one reassurance" as the benchmark, we will vigorously carry forward the spirit of indifference to fame and fortune, dedication at a loss and dedication to our posts.

At the beginning of the new year, everything recovers and the journey begins again. In the new year, we should immediately devote ourselves to all kinds of tough battles, with personnel and work in place, concentrate and go all out to ensure that all work is started quickly, promoted with high intensity and implemented with high efficiency, that all work is started well in the first quarter, and that all objectives and tasks in the whole year of 20xx are successfully completed!